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Updraft: Personal Loan reviews

4.96
Based on 11,014 reviews, last reviewed 4th May 2026
380200% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
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4%
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Latest highest rating:

5

Excellent customer service only people thet help me Excellent customer service only people thet help me Reviewed on: 4th May 2026
Paul h's avatar
Paul h

Latest lowest rating:

1

WORST COMAPY 1 STAR Customer service is terrible, cannot get into contact with a human. Everything is generated so you don’t get an exact response. They take up to 48 hrs... Read more Reviewed on: 8th March 2026
Bernard B's avatar
Bernard B

About this product

An Updraft Credit is a personal loan with the aim of lowering the cost of your existing credit and helping you pay it off faster.

The Updraft Credit personal loan can be used to pay off credit cards, overdrafts and other credit. There are no early settlement fees and you can pay off over a term to suit you.

Updraft Credit personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Updraft before, you can also leave a review and share your experience.

Updraft Personal Loan reviews (11014)

Review of the Updraft, Personal Loan:

Relevant products and fab customer service

5
Updraft really understand their customer base and what their needs are and offer a good starting variety of products based on its customer needs. I look forward to seeing how they grow and continue offer differentiating products to their customers moving forwards. The customer service is brilliant too, everyone I’ve spoken with is personable and knows their stuff Reviewed on: 15th March 2023

They will try and assist even when other lenders won’t.

5
They will try and assist even when other lenders won’t. Really easy process and the customer service team come back quickly to any queries. Reviewed on: 14th March 2024

Updraft became available to me at a very difficult f...

5
Updraft became available to me at a very difficult financial time, and it was exactly what I needed to get me out of a hole. It offered a vital method to consolidate my debts when all other lenders refused me. The staff were excellent, and even allowed me to negotiate the rate a little too. That kind of individualised support just isn't available anywhere else. The app is easy to use and informative. Reviewed on: 14th March 2024

Vote updraft!

5
Updraft were incredibly supportive and provided the help I needed it most. They are professional friendly and very efficient Reviewed on: 14th March 2024

Clear and transparent dealings.

5
Clear and transparent dealings. Easy to use. Reviewed on: 14th March 2024

Extremely easy and fast process to get approved fund...

5
Extremely easy and fast process to get approved funds were with me within 48 hours Reviewed on: 14th March 2024

Good- for short term

5
Would recommend. Easy to use. App is simple and handy. Reviewed on: 14th March 2024

They’re a good company.

4
They’re a good company. They tend to pay attention to you as an individual but they could do a bit better in that regard. So far, a definite thumbs up. Reviewed on: 14th March 2024

Great at sorting issues if and when they happen.

5
Anytime there has been an issue.c its always been sorted out without any farf and very fast. Reviewed on: 14th March 2024

Updraft are an amazing financial provider and helped...

5
Updraft are an amazing financial provider and helped me secure a loan to minimise my monthly spending and pay of my debt quicker. The service is quick and efficient and very easy to use Reviewed on: 14th March 2024

Quick and easy to get a loan, app is easy to use to...

5
Quick and easy to get a loan, app is easy to use to keep track of payments and making overpayments Reviewed on: 14th March 2024