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Updraft: Personal Loan reviews

4.96
Based on 11,016 reviews, last reviewed 4th May 2026
380400% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
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Latest highest rating:

5

Amazing team, they have helped me with my debt Amazing team, they have helped me with my debt Reviewed on: 4th May 2026
Dest's avatar
Dest

Latest lowest rating:

1

WORST COMAPY 1 STAR Customer service is terrible, cannot get into contact with a human. Everything is generated so you don’t get an exact response. They take up to 48 hrs... Read more Reviewed on: 8th March 2026
Bernard B's avatar
Bernard B

About this product

An Updraft Credit is a personal loan with the aim of lowering the cost of your existing credit and helping you pay it off faster.

The Updraft Credit personal loan can be used to pay off credit cards, overdrafts and other credit. There are no early settlement fees and you can pay off over a term to suit you.

Updraft Credit personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Updraft before, you can also leave a review and share your experience.

Updraft Personal Loan reviews (11016)

Review of the Updraft, Personal Loan:

Relevant products and fab customer service

5
Updraft really understand their customer base and what their needs are and offer a good starting variety of products based on its customer needs. I look forward to seeing how they grow and continue offer differentiating products to their customers moving forwards. The customer service is brilliant too, everyone I’ve spoken with is personable and knows their stuff Reviewed on: 15th March 2023

They did help me doing the second loan very quickly

5
They did help me doing the second loan very quickly Reviewed on: 14th March 2024

Provided an efficient service when it was much needed.

5
Provided an efficient service when it was much needed. Reviewed on: 14th March 2024

Overall very efficient

4
Overall very efficient and quick to receive funds once an application has been made. A few bugs which mean the app doesn’t always work, and sometimes it takes a day or two to get a reply. Reviewed on: 14th March 2024

I have used updraft on three separate occasions and...

5
I have used updraft on three separate occasions and every time they have been brilliant. Whether I have any questions, need any help or have any issues they are top tier. The only time there was a slight issue the brilliant customer service time worked quick to make sure this was sorted! Reviewed on: 14th March 2024

Fab service right from the start

5
Fab service right from the start Reviewed on: 14th March 2024

Easy to deal with

5
Easy to deal with, building new functionality on their app. Want to help you when you contact them Reviewed on: 14th March 2024

excellent service!

5
Taken two loans with updraft - excellent service on both occasions. Money was transferred quickly and app is easy to use. Competitive rate, I would happily use them again. Reviewed on: 14th March 2024

Great company and fair would definitely recommend

5
Great company and fair would definitely recommend Reviewed on: 14th March 2024

Need a loan to consolidate my debts after I had a se...

5
Need a loan to consolidate my debts after I had a serious accident that left me on a much lower income. Reviewed on: 14th March 2024

Have used updraft twice and will again

5
Have used updraft twice. Very quick application process, swiftly get the funds and everything is very transparent. Reviewed on: 14th March 2024