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Updraft: Personal Loan reviews

Name: Personal Loan
Rating: 4.96 (11019 reviews)

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4.96

Based on 11,019 reviews, last reviewed 5th May 2026

380700% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Quick and easy application process. Quick and easy application process. Reviewed on: 5th May 2026

Latest lowest rating:

1

WORST COMAPY 1 STAR Customer service is terrible, cannot get into contact with a human. Everything is generated so you don’t get an exact response. They take up to 48 hrs... Read more Reviewed on: 8th March 2026

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About this product

An Updraft Credit is a personal loan with the aim of lowering the cost of your existing credit and helping you pay it off faster.

The Updraft Credit personal loan can be used to pay off credit cards, overdrafts and other credit. There are no early settlement fees and you can pay off over a term to suit you.

Updraft Credit personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Updraft before, you can also leave a review and share your experience.

Updraft Personal Loan reviews (11019)

Review of the Updraft, Personal Loan:

Relevant products and fab customer service

Updraft really understand their customer base and what their needs are and offer a good starting variety of products based on its customer needs. I look forward to seeing how they grow and continue offer differentiating products to their customers moving forwards. The customer service is brilliant too, everyone I’ve spoken with is personable and knows their stuff Reviewed on: 15th March 2023

Great customer service.

Great customer service. Easy to use and responsive. Would recommend. Reviewed on: 14th March 2024

Can’t fault them.

Can’t fault them. They have been amazing Reviewed on: 14th March 2024

Excellent service from start to finish

Excellent service from start to finish Reviewed on: 14th March 2024

Nice easy consolidation loan helped my finances out...

Nice easy consolidation loan helped my finances out and great service Reviewed on: 14th March 2024

Harassing emails

For approximately 6 months straight, Updraft emailed me every month to inform me that my payment had ‘failed’ and that if I didn’t pay straight away, my credit score could be damaged. This happened even though my direct debits had been taken on time each month. Updraft were incapable of fixing the problem so I was forced to complain to the financial ombudsman. The ombudsman ruled in my favour and ordered Updraft to pay me compensation. Reviewed on: 14th March 2024

Fast responses to queries all very helpful

Fast responses to queries all very helpful Reviewed on: 14th March 2024

So easy and fast, any questions get answered promptl...

So easy and fast, any questions get answered promptly and the app makes things even easier to keep track of finances and your term with the loan!! Reviewed on: 14th March 2024

Great service highly recommend used several tomrs

Great service highly recommend used several tomrs Reviewed on: 14th March 2024

Updraft really helped with paying off a few bills I...

Updraft really helped with paying off a few bills I was behind on! Reviewed on: 14th March 2024

Excellent customer service

Very easy to deal with. Great servive Reviewed on: 14th March 2024

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