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Updraft: Personal Loan reviews

Name: Personal Loan
Rating: 4.88 (11078 reviews)

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4.88

Based on 11,078 reviews, last reviewed 21st Jun 2026

91% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Easy & super helpful. Easy & super helpful. In app makes it easy to organise finances Reviewed on: 21st June 2026

Latest lowest rating:

1

WORST COMAPY 1 STAR Customer service is terrible, cannot get into contact with a human. Everything is generated so you don’t get an exact response. They take up to 48 hrs... Read more Reviewed on: 8th March 2026

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About this product

An Updraft Credit is a personal loan with the aim of lowering the cost of your existing credit and helping you pay it off faster.

The Updraft Credit personal loan can be used to pay off credit cards, overdrafts and other credit. There are no early settlement fees and you can pay off over a term to suit you.

Updraft Credit personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Updraft before, you can also leave a review and share your experience.

Updraft Personal Loan reviews (11078)

Review of the Updraft, Personal Loan:

Relevant products and fab customer service

Updraft really understand their customer base and what their needs are and offer a good starting variety of products based on its customer needs. I look forward to seeing how they grow and continue offer differentiating products to their customers moving forwards. The customer service is brilliant too, everyone I’ve spoken with is personable and knows their stuff Reviewed on: 15th March 2023

Communication is key!

Easiest process and great communication Reviewed on: 14th March 2024

100% recommend updraft

I’ve currently got 2 updrafts one ending this month and another in about 1 year and was except straight away, it’s easy to manage by the app the customer service is excellent they get back to you within a few mins always answer all my questions. Reviewed on: 14th March 2024

Efficient and Reliable

I have used Updraft twice and both times they have been fast and reliable in getting me the personal loans that I required. Overall I would highly recommend them to friends and familym Reviewed on: 14th March 2024

Quick service Give people with poor credit a chance

Quick service Give people with poor credit a chance Reviewed on: 14th March 2024

Easy and reliable great service would recommend to a...

Easy and reliable great service would recommend to all my friends Reviewed on: 14th March 2024

Fantastic reliable company with great service

Fantastic reliable company with great service Reviewed on: 14th March 2024

Great product and customer service

I've been an UpDraft customer since it was first opened to the public and had nothing but good experience with both the app and the customer service team. It was easy to get a quote and arrange payment, the team is very helpful and quick to respond enquiries and I love that I can manage my loan so easy on the app. If Updraft came out with more banking products I would probably use them also. Reviewed on: 14th March 2024

Always on hand to help, nothing is ever too much tro...

Always on hand to help, nothing is ever too much trouble. Incredibly responsive! Reviewed on: 14th March 2024

Very good,good customer services

Very good,good customer services Reviewed on: 14th March 2024

Very quick and comprehensive process.

Very quick and comprehensive process. Reviewed on: 14th March 2024

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