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Updraft: Personal Loan reviews

4.96
Based on 11,023 reviews, last reviewed 7th May 2026
381100% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
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96%
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Latest highest rating:

5

Great way to consolidate your existing debt Great way to consolidate your existing debt into a much more manageable payment. The customer service I have received has been second to none. Reviewed on: 7th May 2026
Daniel L's avatar
Daniel L

Latest lowest rating:

1

WORST COMAPY 1 STAR Customer service is terrible, cannot get into contact with a human. Everything is generated so you don’t get an exact response. They take up to 48 hrs... Read more Reviewed on: 8th March 2026
Bernard B's avatar
Bernard B

About this product

An Updraft Credit is a personal loan with the aim of lowering the cost of your existing credit and helping you pay it off faster.

The Updraft Credit personal loan can be used to pay off credit cards, overdrafts and other credit. There are no early settlement fees and you can pay off over a term to suit you.

Updraft Credit personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Updraft before, you can also leave a review and share your experience.

Updraft Personal Loan reviews (11023)

Review of the Updraft, Personal Loan:

Relevant products and fab customer service

5
Updraft really understand their customer base and what their needs are and offer a good starting variety of products based on its customer needs. I look forward to seeing how they grow and continue offer differentiating products to their customers moving forwards. The customer service is brilliant too, everyone I’ve spoken with is personable and knows their stuff Reviewed on: 15th March 2023

Very helpful and always efficient

5
Very helpful and always efficient Reviewed on: 14th March 2024

Greta customer service and a better interest rate th...

5
Greta customer service and a better interest rate than my credit card. Reviewed on: 14th March 2024

First loan was super easy to arrange, needed to help...

5
First loan was super easy to arrange, needed to help with house move expenses. After paying this off without issues, I was offered a second loan which I accepted as I had credit cards to consolidate. Reduced my monthly outgoings by almost £200 and whilst the interest rate is still a little high, it's more favourable than what I was paying on the cards. Money was in the next day. Very smooth process and a great app too! Reviewed on: 14th March 2024

Everything from start to finish in getting a loan wa...

5
Everything from start to finish in getting a loan was quick, easy, and explained fully. Reviewed on: 14th March 2024

Crisis cost of living HEROs

5
They are the blanket you need when life gets tough - there service is outstanding and they are the hero’s in the dark especially in this cost of living crisis Reviewed on: 14th March 2024

Quick, Simple & Easy.

5
Quick, simple and easy application and response and payout is excelent Reviewed on: 14th March 2024

Very simple very clear made the whole thing easy and...

5
Very simple very clear made the whole thing easy and fast transfer of the money Reviewed on: 14th March 2024

Process was easy and staff were friendly.

5
Process was easy and staff were friendly. Easy to contact when need assistance Reviewed on: 14th March 2024

The best lenders

5
When I was occurring a miss payment they were kind enough to extend the due date to a different one . Their customer service is second to none . If I could go again with them I would. So polite . They’re actually peoples person than just coming after you Reviewed on: 14th March 2024

Always been great.

5
Always been great. Good customer service and love the app play out. Reviewed on: 14th March 2024