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Updraft: Personal Loan reviews

4.96
Based on 11,023 reviews, last reviewed 7th May 2026
381100% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
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96%
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Latest highest rating:

5

Great way to consolidate your existing debt Great way to consolidate your existing debt into a much more manageable payment. The customer service I have received has been second to none. Reviewed on: 7th May 2026
Daniel L's avatar
Daniel L

Latest lowest rating:

1

WORST COMAPY 1 STAR Customer service is terrible, cannot get into contact with a human. Everything is generated so you don’t get an exact response. They take up to 48 hrs... Read more Reviewed on: 8th March 2026
Bernard B's avatar
Bernard B

About this product

An Updraft Credit is a personal loan with the aim of lowering the cost of your existing credit and helping you pay it off faster.

The Updraft Credit personal loan can be used to pay off credit cards, overdrafts and other credit. There are no early settlement fees and you can pay off over a term to suit you.

Updraft Credit personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Updraft before, you can also leave a review and share your experience.

Updraft Personal Loan reviews (11023)

Review of the Updraft, Personal Loan:

Relevant products and fab customer service

5
Updraft really understand their customer base and what their needs are and offer a good starting variety of products based on its customer needs. I look forward to seeing how they grow and continue offer differentiating products to their customers moving forwards. The customer service is brilliant too, everyone I’ve spoken with is personable and knows their stuff Reviewed on: 15th March 2023

Quick, Easy and Simple.

5
Quick, Easy and Simple. Never had an issue with any part of the app or their service. Friendly, polite and professional staff too. The app is available 24/7 and you can even drop them messages in a chat any time, which I think is great as you don't always remember what you wanted to say later when someone is open again and they usually respond the next day. Reviewed on: 23rd February 2024

Great service and quick to respond to any questions...

5
Great service and quick to respond to any questions I have Reviewed on: 21st February 2024

Very helpful and useful especially now times are so...

5
Very helpful and useful especially now times are so tough Reviewed on: 18th February 2024

All good but pace lets it down as not all banks conn...

5
All good but pace lets it down as not all banks connect to it Reviewed on: 30th January 2024

Excellent experience with Updraft.

5
Excellent experience with Updraft. They really helped me out of a spot Reviewed on: 19th January 2024

It was really amazing, helped me to grow my credit s...

5
It was really amazing, helped me to grow my credit score and help to reliefs from debt Reviewed on: 13th January 2024

Great it helped me a lot when I need it...

5
Great it helped me a lot when I need it Reviewed on: 10th January 2024

What an absolute load of rubbish.

1
What an absolute load of rubbish. Did not even bother to tell me I wasn't eligible. If I'm not eligible then fair enough, but no email confirmation, I had to check back on the app several hours later. Sorry but its 2024 and this level of customer service just isn't acceptable anymore. Reviewed on: 5th January 2024

Simple to use and quick whist fair

5
They give you resonable loans that you can afford Reviewed on: 24th December 2023

Awesome

5
Awesome seevice affordable loan.. easy to apply as well Reviewed on: 30th November 2023