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Updraft: Personal Loan reviews

4.96
Based on 11,024 reviews, last reviewed 7th May 2026
381200% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
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4%
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0%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Really quick and easy, customer service from Ashley... Really quick and easy, customer service from Ashley has been really good. Reviewed on: 7th May 2026
Jade L's avatar
Jade L

Latest lowest rating:

1

WORST COMAPY 1 STAR Customer service is terrible, cannot get into contact with a human. Everything is generated so you don’t get an exact response. They take up to 48 hrs... Read more Reviewed on: 8th March 2026
Bernard B's avatar
Bernard B

About this product

An Updraft Credit is a personal loan with the aim of lowering the cost of your existing credit and helping you pay it off faster.

The Updraft Credit personal loan can be used to pay off credit cards, overdrafts and other credit. There are no early settlement fees and you can pay off over a term to suit you.

Updraft Credit personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Updraft before, you can also leave a review and share your experience.

Updraft Personal Loan reviews (11024)

Review of the Updraft, Personal Loan:

Relevant products and fab customer service

5
Updraft really understand their customer base and what their needs are and offer a good starting variety of products based on its customer needs. I look forward to seeing how they grow and continue offer differentiating products to their customers moving forwards. The customer service is brilliant too, everyone I’ve spoken with is personable and knows their stuff Reviewed on: 15th March 2023

Brilliant

5
Takes a little time to process your application, but they make sure you get the money you need but also that you can afford Reviewed on: 11th April 2023

Efficient uncomplicated friendly

5
Excellent quality of communication and positive customer experience Reviewed on: 11th April 2023

Amazing Company

5
I've had 2 loans from updraft and the process was straightforward to apply when I needed to chat with their support team they were fantastic and responded promptly. I couldn't thank them enough for all they've done for me. Reviewed on: 11th April 2023

Fast and simple

5
Everything was fast and straight forward would use again Reviewed on: 11th April 2023

5 star service

5
Really simple to use and very helpful. The process was very quick and iv saved quite a bit with the lower interest rates. Reviewed on: 11th April 2023

Great concept and Great company

5
Easy to deal with consolidated everything into one easy payment. 12/10 Reviewed on: 11th April 2023

A big help in time of need.

5
A great app, easy to use, no hassle. What more could you ask for. Would recommend to all! Reviewed on: 11th April 2023

Helpful help helpful!

5
The customer service is exceptional! Their goal of helping people get in control of their finances is great and the platform/app for controlling everything is spot on. Thank you for all your help! Reviewed on: 11th April 2023

Great service

5
They made it simple at helped me when I needed help Reviewed on: 11th April 2023

Very professional service

5
Well I forward and professional service Reviewed on: 11th April 2023