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Updraft: Personal Loan reviews

Name: Personal Loan
Rating: 4.88 (11079 reviews)

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4.88

Based on 11,079 reviews, last reviewed 1st Jul 2026

94% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Simple and easy to use no hassle Simple and easy to use no hassle Reviewed on: 1st July 2026

Latest lowest rating:

1

WORST COMAPY 1 STAR Customer service is terrible, cannot get into contact with a human. Everything is generated so you don’t get an exact response. They take up to 48 hrs... Read more Reviewed on: 8th March 2026

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About this product

An Updraft Credit is a personal loan with the aim of lowering the cost of your existing credit and helping you pay it off faster.

The Updraft Credit personal loan can be used to pay off credit cards, overdrafts and other credit. There are no early settlement fees and you can pay off over a term to suit you.

Updraft Credit personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Updraft before, you can also leave a review and share your experience.

Awards

Best personal finance app 2026

Awarded to the personal finance app provider rated highest in customer reviews.

Updraft Personal Loan reviews (11079)

Review of the Updraft, Personal Loan:

Relevant products and fab customer service

Updraft really understand their customer base and what their needs are and offer a good starting variety of products based on its customer needs. I look forward to seeing how they grow and continue offer differentiating products to their customers moving forwards. The customer service is brilliant too, everyone I’ve spoken with is personable and knows their stuff Reviewed on: 15th March 2023

Great service

Fab service and good app that keeps you informed at all times Reviewed on: 11th April 2023

Great product no complaints

It’s a brilliant service and they offer great rates, my only hang up is that the app is quite glitchy and is always logging me out. It’s a small price to pay though, I’m very satisfied otherwise. Reviewed on: 11th April 2023

Irresponsible lending

They should never have given me a loan. They knew it wasn’t enough to cover my debts but they still gave me a loan. Reviewed on: 11th April 2023

Easy to use

Could set monthly payments and how long you want to pay the loan off by, just an easy and simple experience Reviewed on: 11th April 2023

Brilliant

High quality service , never once left you waiting around or in the unknown like most big banks. Exceptional customer service Reviewed on: 11th April 2023

Easy

Simple and stress free. Good customer service Reviewed on: 11th April 2023

Very simple and easy to use

Couldn’t have asked for more, seamless and great customer service. Reviewed on: 11th April 2023

Happy overall

While the extended repayment period is advantageous, the fixed interest rate associated with settling a loan is considerably high. Though it is manageable, the interest rate remains steep. That said, it’s a simple process and you can easily settle the account online. Happy overall. Reviewed on: 11th April 2023

Fantastic service from the team at Updraft

I used updraft for a short term loan, the service was excellent, easy sign up process and the funds were with me the same day! Reviewed on: 11th April 2023

Recently joined, best bank ever

Updraft has really looked after me while switching to them, the agents that work there are always there to help and offer as much help as they can Will never leave ! Reviewed on: 11th April 2023

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