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Updraft: Personal Loan reviews

Name: Personal Loan
Rating: 4.88 (11079 reviews)

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4.88

Based on 11,079 reviews, last reviewed 1st Jul 2026

94% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Simple and easy to use no hassle Simple and easy to use no hassle Reviewed on: 1st July 2026

Latest lowest rating:

1

WORST COMAPY 1 STAR Customer service is terrible, cannot get into contact with a human. Everything is generated so you don’t get an exact response. They take up to 48 hrs... Read more Reviewed on: 8th March 2026

Read all reviews See your review

About this product

An Updraft Credit is a personal loan with the aim of lowering the cost of your existing credit and helping you pay it off faster.

The Updraft Credit personal loan can be used to pay off credit cards, overdrafts and other credit. There are no early settlement fees and you can pay off over a term to suit you.

Updraft Credit personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Updraft before, you can also leave a review and share your experience.

Awards

Best personal finance app 2026

Awarded to the personal finance app provider rated highest in customer reviews.

Updraft Personal Loan reviews (11079)

Review of the Updraft, Personal Loan:

Relevant products and fab customer service

Updraft really understand their customer base and what their needs are and offer a good starting variety of products based on its customer needs. I look forward to seeing how they grow and continue offer differentiating products to their customers moving forwards. The customer service is brilliant too, everyone I’ve spoken with is personable and knows their stuff Reviewed on: 15th March 2023

Convenience at best!

Quick check and very convenient to find out whether I’m eligible for credit without all the faff! Reviewed on: 11th April 2023

Peace of mind

Peace of mind in knowing my debts are all in one place. So easy and quick to do Reviewed on: 11th April 2023

Great service

Updraft came in a time of need for me and the user friendly app has allowed my to understand the app better be provided great transparency. The chat system has been very useful and knowledgeable and I’d definitely recommend it to anyone. Reviewed on: 11th April 2023

Very helpful

This was a simple easy to Follow process with money in the bank as explained by Updraft. Reviewed on: 11th April 2023

Extremely quick with responses and decisions, im on my second loan and i couldn't think of going anywhere else

Amazing customer service. They updated my account quickly from my first loan so i could take out a second. They are polite and helpful and also offer low interest rates! Reviewed on: 11th April 2023

Brilliant service

Easy application process and DD setup to repay loan - no problems and helped enormously! Reviewed on: 11th April 2023

Great Service

Used Updraft and they're brilliant from start to finish. Communication is perfect and they way they do their loans is great and affordable. Reviewed on: 11th April 2023

Quick simple and efficient

Great first impressions of the company easy to understand what they’re about and how they can help thousands of people in this current climate. Help is more important than ever in these times and I think Updraft make their values clear and simple for the public, allowing them to reach out and get the help they need. Reviewed on: 11th April 2023

Great streamlined service

Very quick and easy to use, how finance should be done Reviewed on: 11th April 2023

Sticky Situation - Solved

Fell into financial difficulty and found it particularly difficult and stressful partly owing in part to my ADHD. After months of trying to calculate my way out of it. I found Updraft and I am so thankful that I did. It enabled me to dial in to my financial issues with a degree of clarity and structure repayments in a way that my brain found comfortable. Super important company with superb customer service. Reviewed on: 11th April 2023

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