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Updraft: Personal Loan reviews

4.96
Based on 11,041 reviews, last reviewed 12th May 2026
382900% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
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Latest highest rating:

5

Simple, Fast & Easy Very simple to get going, fast payment and easy repayments. Had absolutely no issues so far, will be recommending to family and friends in need of a l... Read more Reviewed on: 12th May 2026
Graham I's avatar
Graham I

Latest lowest rating:

1

WORST COMAPY 1 STAR Customer service is terrible, cannot get into contact with a human. Everything is generated so you don’t get an exact response. They take up to 48 hrs... Read more Reviewed on: 8th March 2026
Bernard B's avatar
Bernard B

About this product

An Updraft Credit is a personal loan with the aim of lowering the cost of your existing credit and helping you pay it off faster.

The Updraft Credit personal loan can be used to pay off credit cards, overdrafts and other credit. There are no early settlement fees and you can pay off over a term to suit you.

Updraft Credit personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Updraft before, you can also leave a review and share your experience.

Updraft Personal Loan reviews (11041)

Review of the Updraft, Personal Loan:

Relevant products and fab customer service

5
Updraft really understand their customer base and what their needs are and offer a good starting variety of products based on its customer needs. I look forward to seeing how they grow and continue offer differentiating products to their customers moving forwards. The customer service is brilliant too, everyone I’ve spoken with is personable and knows their stuff Reviewed on: 15th March 2023

Good firm :)

5
Helped out when we needed to consolidate loans. Process very quick and all online (which was good as I was feeling embarrassed by the interest we’re paying!). Only downside is that the interest on recent loans has gone up considerably- to 18% Reviewed on: 11th April 2023

Super customer service

5
Friendly team, fast response times. Best on the market Reviewed on: 11th April 2023

Easy to apply. Good. Ustomer service

5
Easy process to apply. Very good customer service Reviewed on: 11th April 2023

Brill

5
They are always so quick to help and the whole process was smooth and stress-free. Reviewed on: 11th April 2023

Only lender which would accept me.

5
Ever since COVID I was struggling to pay off my debts gained during my unemployment. My bank was refusing to help and I looked in the App Store on a whim and was so shocked to see I was accepted, and the APR given to me was amazing. It's been incredibly straight forward and the chat feature is perfect for someone like me who can't sit on the phone waiting for a response. Overall incredibly satisfied. Reviewed on: 11th April 2023

Smooth sailing all round!

5
Updraft was so easy to manage and maintain, very easily accessible and easily explained. I now can manage my money each month without worrying if I’ve read the small print or not. Easy interface and everything was so well explained - thanks Updraft! Reviewed on: 11th April 2023

Great overview

5
Great overview to help with budgeting and offering solutions Reviewed on: 11th April 2023

Updraft- what a service!

5
I've used Updraft-a couple of times to consolidate my credit card bills, the rates are better than my own bank, easy to apply & helps me keep financially on track, definitely recommend to anyone Reviewed on: 11th April 2023

Easy, quick and a massive help

5
The help from updraft has been brilliant! App so easy to use and Ashley has been great to deal with Reviewed on: 11th April 2023

Very good and very easy

4
Very easy to set up and application review was relatively quick too Reviewed on: 11th April 2023