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Updraft: Personal Loan reviews

4.96
Based on 11,044 reviews, last reviewed 13th May 2026
383200% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
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4%
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0%
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0%
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Latest highest rating:

5

Quick and easy. Quick and easy. App is great and the team were helpful. Clear support and access to customer service Reviewed on: 13th May 2026
Sophie O's avatar
Sophie O

Latest lowest rating:

1

WORST COMAPY 1 STAR Customer service is terrible, cannot get into contact with a human. Everything is generated so you don’t get an exact response. They take up to 48 hrs... Read more Reviewed on: 8th March 2026
Bernard B's avatar
Bernard B

About this product

An Updraft Credit is a personal loan with the aim of lowering the cost of your existing credit and helping you pay it off faster.

The Updraft Credit personal loan can be used to pay off credit cards, overdrafts and other credit. There are no early settlement fees and you can pay off over a term to suit you.

Updraft Credit personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Updraft before, you can also leave a review and share your experience.

Updraft Personal Loan reviews (11044)

Review of the Updraft, Personal Loan:

Relevant products and fab customer service

5
Updraft really understand their customer base and what their needs are and offer a good starting variety of products based on its customer needs. I look forward to seeing how they grow and continue offer differentiating products to their customers moving forwards. The customer service is brilliant too, everyone I’ve spoken with is personable and knows their stuff Reviewed on: 15th March 2023

Fantastic company

5
Fantastic, friendly and easy to use service. The app is easy to navigate and links to your bank account quickly for an accurate credit score. Quick decision regarding personal loan. Would definitely recommend to family / friends. Reviewed on: 8th April 2023

Quick & Easy Service

5
Fast & easy to use service, very competitive apr too, would recommend to all Reviewed on: 8th April 2023

Great app!

5
Great customer service and easy to use app. Would use again. Thanks Reviewed on: 8th April 2023

Brillian

5
This has been an easy process and it has given me a structure to pay back my credit card properly Reviewed on: 8th April 2023

Amazing service

5
Really easy to use, competitive Apr, genuinely amazing service Reviewed on: 8th April 2023

Updraft

5
Fantastic company always happy to help Reviewed on: 8th April 2023

perfect and so so easy to use

5
whole process is very straight forward and very easy. would highly recommend Reviewed on: 8th April 2023

Simply the best

5
How best to describe Updraft - the staff, they are patient, considerate, supportive and understanding. the app is up to date effective and an efficient way for staff and customers to communicate and keep track how the loan application is progressing etc I particularly like option for customers if they are able to pay a little more they can I personally feel more in control of my repayments. Reviewed on: 8th April 2023

Stress free

5
Stress free process. It feels more fair than traditional banks with billionaire share holders exploiting people when they are having a difficult time. Reviewed on: 8th April 2023

Excellent

5
A truly unique and helpful service. Reviewed on: 8th April 2023