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Updraft: Personal Loan reviews

Name: Personal Loan
Rating: 4.88 (11080 reviews)

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4.88

Based on 11,080 reviews, last reviewed 9th Jul 2026

96% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Straightforward. Straightforward. Easy application. Reviewed on: 9th July 2026

Latest lowest rating:

1

WORST COMAPY 1 STAR Customer service is terrible, cannot get into contact with a human. Everything is generated so you don’t get an exact response. They take up to 48 hrs... Read more Reviewed on: 8th March 2026

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About this product

An Updraft Credit is a personal loan with the aim of lowering the cost of your existing credit and helping you pay it off faster.

The Updraft Credit personal loan can be used to pay off credit cards, overdrafts and other credit. There are no early settlement fees and you can pay off over a term to suit you.

Updraft Credit personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Updraft before, you can also leave a review and share your experience.

Awards

Best personal finance app 2026

Awarded to the personal finance app provider rated highest in customer reviews.

Updraft Personal Loan reviews (11080)

Review of the Updraft, Personal Loan:

Relevant products and fab customer service

Updraft really understand their customer base and what their needs are and offer a good starting variety of products based on its customer needs. I look forward to seeing how they grow and continue offer differentiating products to their customers moving forwards. The customer service is brilliant too, everyone I’ve spoken with is personable and knows their stuff Reviewed on: 15th March 2023

Great communication and customer service.

I've used updraft a couple of times and I've always been blown away by their quick communication and top customer service! Reviewed on: 20th March 2023

Best in the game

Fast, efficient there when you need them, excellent customer service Reviewed on: 20th March 2023

Outstanding Service

Amazing from start to finish. Easy to use app, and the staff are very helpful and respond to queries very quick! Reviewed on: 20th March 2023

Brilliant

Best company I've ever used for loans. Easy. As banking should be. Reviewed on: 20th March 2023

Friendly team, low interest loan

Updraft has been amazing in terms of accessing all their features from credit score check to offering low interest personal loan. They were sympathetic and especially helpful during a hard time of my life so I felt no prejudiced whilst borrowing money. They were easy to contact, quick to send money once approved and don’t require a lot of information from you. Reviewed on: 20th March 2023

Awesome

Great customer service helpful easy to use app and tools right help when you need it Reviewed on: 20th March 2023

Amazing!

Such a fast and easy process! With exceptional customer service Reviewed on: 20th March 2023

Easy, fast and smart lending

An easy experience from start to finish, nice app interface and no hidden costs or fees. Reviewed on: 20th March 2023

So helpful.

Updraft really helped me out, they’re transparent and the customer service is fantastic. Reviewed on: 20th March 2023

Easy and pressure free!

I applied for a loan and it took a few simple steps, my account was credited within a matter of hours. As soon as I paid it off I wasn't hounded by Updraft begging me to take out another loan - felt like a totally responsible lender. Any time I did have an issue it was extremely easy to speak to a person who gave friendly, helpful and personal advice. Reviewed on: 20th March 2023

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