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Updraft: Personal Loan reviews

Name: Personal Loan
Rating: 4.96 (11056 reviews)

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4.96

Based on 11,056 reviews, last reviewed 17th May 2026

384400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Quick simple and easy. Quick simple and easy. Customer well satisfied. Reviewed on: 17th May 2026

Latest lowest rating:

1

WORST COMAPY 1 STAR Customer service is terrible, cannot get into contact with a human. Everything is generated so you don’t get an exact response. They take up to 48 hrs... Read more Reviewed on: 8th March 2026

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About this product

An Updraft Credit is a personal loan with the aim of lowering the cost of your existing credit and helping you pay it off faster.

The Updraft Credit personal loan can be used to pay off credit cards, overdrafts and other credit. There are no early settlement fees and you can pay off over a term to suit you.

Updraft Credit personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Updraft before, you can also leave a review and share your experience.

Updraft Personal Loan reviews (11056)

Review of the Updraft, Personal Loan:

Relevant products and fab customer service

Updraft really understand their customer base and what their needs are and offer a good starting variety of products based on its customer needs. I look forward to seeing how they grow and continue offer differentiating products to their customers moving forwards. The customer service is brilliant too, everyone I’ve spoken with is personable and knows their stuff Reviewed on: 15th March 2023

Great bank. Recommended for debt reduction

Updraft helped me to reduce my debt giving me a loan with low interest. Reviewed on: 15th March 2023

Seamless Process

Have had a couple of loans via Updraft. They have been excellent throughout the process, seamless. Would recommend to those with not so good credit. Reviewed on: 15th March 2023

Great communication

The company is very easy to contact and respond quickly Reviewed on: 15th March 2023

Absolutely fantastic! Best customer service I have ever experienced

Great customer service, could answer all my questions, quick decision/responses, friendly and helpful. Reviewed on: 15th March 2023

Amazing!! Amazing!! Amazing!!

Updraft has helped me more than they know !! The customer service is incredible The app is easy to use and clear So user friendly my Nan could probably use it Reviewed on: 15th March 2023

Brilliant

Words can’t speak highly enough Reviewed on: 15th March 2023

Updraft kept me under control

The process from applying to receiving my loan was absolutely fantastic. Help always on hand and very quick to respond to queries or when support required. I have my 2nd loan with updraft and will Continue to use them for my financial needs Reviewed on: 15th March 2023

Lifesavers

I can’t thank updraft enough! They have saved my life financially! Been so supportive and have helped me through some really rough times. They are so understanding and reliable! Cannot recommend them enough! 10 out of 10 Reviewed on: 15th March 2023

Very good application process

Ace customer service , very good setup process, app is very good . Overall I had 3 loans with updraft and so far I don’t have a bad word to say, even when dealing with agents , they come back to me with resolutions within days Reviewed on: 15th March 2023

Amazing banking ! Amazing service

Always a great help from the team at updraft! Customer service officers are very knowledgable Reviewed on: 15th March 2023

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