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Updraft: Personal Loan reviews

Name: Personal Loan
Rating: 4.89 (11074 reviews)

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4.89

Based on 11,074 reviews, last reviewed 11th Jun 2026

88% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

All the stars Efficient, user friendly, honest and reliable! Reviewed on: 11th June 2026

Latest lowest rating:

1

WORST COMAPY 1 STAR Customer service is terrible, cannot get into contact with a human. Everything is generated so you don’t get an exact response. They take up to 48 hrs... Read more Reviewed on: 8th March 2026

Read all reviews See your review

About this product

An Updraft Credit is a personal loan with the aim of lowering the cost of your existing credit and helping you pay it off faster.

The Updraft Credit personal loan can be used to pay off credit cards, overdrafts and other credit. There are no early settlement fees and you can pay off over a term to suit you.

Updraft Credit personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Updraft before, you can also leave a review and share your experience.

Updraft Personal Loan reviews (11074)

Review of the Updraft, Personal Loan:

Relevant products and fab customer service

Updraft really understand their customer base and what their needs are and offer a good starting variety of products based on its customer needs. I look forward to seeing how they grow and continue offer differentiating products to their customers moving forwards. The customer service is brilliant too, everyone I’ve spoken with is personable and knows their stuff Reviewed on: 15th March 2023

Best APR%

Love the rates updraft give based on my credit scoring best rates I’ve ever received, excellent customer service team as well Reviewed on: 2nd April 2022

Easy, friendly and just the best

It has always been easy to use the app, send a message and keep updated with credit score and more. More banks should be like this Reviewed on: 2nd April 2022

A lender for the future

I’ve been a customer of Updraft twice now, once while they were in their very early days and again recently. Both times I’ve felt that they actually consider your real circumstances instead of just your credit file, which makes so much more sense. The app is brilliant, very easy to use and goes beyond just facilitating your loan - it offers a credit score and shows all your bank accounts so you have a truly connected experience. The support offered by Updraft is brilliant too, they’re at the end of a message and always have a clear answer. They’re better than any other lender or even bank I’ve worked with before, and I’d consider them over any other in the future. Keep up the good work, Updraft! Reviewed on: 2nd April 2022

Perfect

Hassle free, decision in minutes, in your account within days. Reviewed on: 2nd April 2022

Easy to use

Easy to use and understand. Money was in my account the next day. Reviewed on: 1st April 2022

Easy going

App is so easy to use / add account etc, decisions in minutes Reviewed on: 1st April 2022

Quick and Easy

Very helpful staff and a smooth process all the way through. Reviewed on: 1st April 2022

Nice and easy, friendly customer service

Very transparent, helpful staff. Will always use this company. Reviewed on: 1st April 2022

Unsecured loans made very simple

An amazing company who cares about its customers. Hassle free loans with great APR rates and will consider anybody, I have been a customer for 2 years and would recommend Updraft to anybody. Loans managed via an easy to use app without ever the need to speak to anybody. Reviewed on: 1st April 2022

A valued customer

This is my second loan with Updraft and I'm delighted how easy it is to take control of payments and use months when I have surplus money to make extra payments. The app is nice and easy to use and I feel like the virtual team is always on hand. On both occasions I've never had to make a call once for further support. Brilliant way to interact with anything bank related - very satisfied customer Reviewed on: 1st April 2022

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