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Urban Jungle: Home insurance reviews

3.29
Based on 29 reviews, last reviewed 17th Jul 2026
200% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
55%
See only 4 star reviews
14%
See only 3 star reviews
3%
2 star
See only 2 star reviews
0%
See only 1 star reviews
28%

Latest highest rating:

5

All straightforward It was easy to take out a Home Insurance policy with Urban Jungle and the quote was considerably lower than the renewal price from my previous provide... Read more Reviewed on: 16th July 2026
Trevor English's avatar
Trevor English

Latest lowest rating:

1

Never use this company Never use this company - they have designed a nice website and masquerade as friendly B corp company but this essentially a facade. I had a policy wit... Read more Reviewed on: 17th July 2026
Dean 's avatar
Dean

About this product

Urban Jungle offer standalone buildings and contents policies or a combined home insurance policy.

You can add extra cover for an additional cost for home emergency and accidental damage. With all Urban Jungle policies, you can make online changes for free.

Urban Jungle home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Urban Jungle before, you can also leave a review and share your experience.

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Urban Jungle Home insurance reviews (29)

Simple, Easy to Understand Process

5
Singing up to Urban Jungle's insurance was easy and it's quite easily customisable for my needs and budget and the amount of cover I need. Overall, I find the products easy to understand and the sign-up process to be really easy. Reviewed on: 19th July 2023

Just as easy as an ecommerce experience - without all the fluff

5
This is a very good and needed service in the world of insurance fluff and cryptic or complicated language. It is so easy to set up while the whole process is smooth and seamless. Reviewed on: 16th January 2023

Horrible Horrible Horrible Company

1
In short they are cheap, but even if they insured your home for a pound that would be to much, avoided paying out doing work and even cancelled policy with no refund (Insurance was 550+) found them to be an absolute disgrace and will be taking things further to get my money back. I would advise anyone to pay more to another companie then to waste your money on these fraudsters. Reviewed on: 15th December 2022

Excellent company

5
Very cheap home insurance company with lots of standard cover Reviewed on: 27th September 2022

Really good

5
Super helpful and love the customisable nature of their home insurance being better suited for renters Reviewed on: 17th August 2022

Really easy to setup and use

5
Urban Jungle is really easy to start using - the onboarding process is designed very well and takes no time cutting through all the jargon and the notorious difficult process of getting insurance. Excellent service. Reviewed on: 21st January 2022

Best service on the market!

5
Really easy to use and sign-up, really great service that makes insurance a breeze. Reviewed on: 9th April 2021

No nonsense

5
Easy to use and to understand, no wading through dense legalese to know what is covered and what isn't. Reviewed on: 27th August 2020

Insurtech innovators

5
This is a great product that is designed for people and not insurers. Gives clarity and the info you need. Reviewed on: 8th February 2020

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