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Urban Jungle: Home insurance reviews

3.06
Based on 24 reviews, last reviewed 8th Aug 2025
No new 5 star reviews
in the past 90 days
100% increase in 1 star reviews
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58%
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17%
3 star
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0%
2 star
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0%
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25%

Latest highest rating:

4

Good uncomplicated product. Good uncomplicated product. I've used Urban Jungle's product for a while now and I find that the product is easy to understand and uncomplicated. Sign... Read more Reviewed on: 1st September 2024
Aaron Goh's avatar
Aaron Goh

Latest lowest rating:

1

Uncaring and bizarre behaviour I’m a set designer and rely on my laptop every single day for work, so when I lost both my laptop and bag on TfL, it was a huge deal. I did everything... Read more Reviewed on: 8th August 2025
Justin Williams's avatar
Justin Williams

About this product

Urban Jungle offer standalone buildings and contents policies or a combined home insurance policy.

You can add extra cover for an additional cost for home emergency and accidental damage. With all Urban Jungle policies, you can make online changes for free.

Urban Jungle home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Urban Jungle before, you can also leave a review and share your experience.

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Urban Jungle Home insurance reviews (24)

good choice

4
Urban Jungle has been a good choice to date . When we emailed they reply quickly and as yet have not had a problem Reviewed on: 25th August 2023

Excellent company

5
Terms are easy to understand and configure. It is very fair Reviewed on: 24th August 2023

Good value and easy to manage online

4
Very easy to purchase and manage online. I’m happy with the price I’m paying. Reviewed on: 23rd August 2023

No hassle and cheap

5
Came across these guys having paid through the nose with direct line for years, great find and great to deal with, super cheap hassle free.. wouldn't go anywhere else. Reviewed on: 22nd August 2023

10/10 for urban jungle

5
Easy to set up and use. Big fan! Reviewed on: 22nd August 2023

Simple, Easy to Understand Process

5
Singing up to Urban Jungle's insurance was easy and it's quite easily customisable for my needs and budget and the amount of cover I need. Overall, I find the products easy to understand and the sign-up process to be really easy. Reviewed on: 19th July 2023

Just as easy as an ecommerce experience - without all the fluff

5
This is a very good and needed service in the world of insurance fluff and cryptic or complicated language. It is so easy to set up while the whole process is smooth and seamless. Reviewed on: 16th January 2023

Horrible Horrible Horrible Company

1
In short they are cheap, but even if they insured your home for a pound that would be to much, avoided paying out doing work and even cancelled policy with no refund (Insurance was 550+) found them to be an absolute disgrace and will be taking things further to get my money back. I would advise anyone to pay more to another companie then to waste your money on these fraudsters. Reviewed on: 15th December 2022

Excellent company

5
Very cheap home insurance company with lots of standard cover Reviewed on: 27th September 2022

Really good

5
Super helpful and love the customisable nature of their home insurance being better suited for renters Reviewed on: 17th August 2022

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