Write a review

Newsletter

Go to business site

Urban Jungle: Home insurance reviews

Name: Home insurance
Rating: 3.29 (29 reviews)

View other Urban Jungle products

3.29

Based on 29 reviews, last reviewed 17th Jul 2026

200% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

55%

14%

2 star

28%

Latest highest rating:

5

All straightforward It was easy to take out a Home Insurance policy with Urban Jungle and the quote was considerably lower than the renewal price from my previous provide... Read more Reviewed on: 16th July 2026

Latest lowest rating:

1

Never use this company Never use this company - they have designed a nice website and masquerade as friendly B corp company but this essentially a facade. I had a policy wit... Read more Reviewed on: 17th July 2026

Read all reviews Write a review

About this product

Urban Jungle offer standalone buildings and contents policies or a combined home insurance policy.

You can add extra cover for an additional cost for home emergency and accidental damage. With all Urban Jungle policies, you can make online changes for free.

Urban Jungle home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Urban Jungle before, you can also leave a review and share your experience.

Review Urban Jungle: Home insurance now

Help others make smarter decisions by sharing your own experience.

Write a review

Urban Jungle Home insurance reviews (29)

£89 for the first year, the renewal quote was £248.

£89 for the first year, the renewal quote was £248..... What planet is Jimmy on ???? Yes Jimmy. The owner of the company who was really upset at the sky high premiums....really ?? He's certainly trying to cash in on it now . Reviewed on: 18th June 2024

Easy to use and friendly service

Easy to use and friendly service. Easy to get a quote and get insured in what is frustratingly difficult and complex process. Reviewed on: 5th April 2024

Seems like corporate theft to me!

Renewal quote too high so I tried to cancel auto renewal online but the website pages did not load properly. Sent numerous emails to Getsafe UK and to Urban Jungle (who have taken them over.) I clearly said I did not want to renew in three weeks time when my policy expired. Getsafe confirmed this was noted. However, now that my policy has expired, Urban Jungle is attempting to take £509 from my credit card on a DAILY basis and say they will continue to do this for another 3 weeks! I have maxed out my card so there are insufficient funds for Urban Jungle to steal but am now left without a functioning credit card for three weeks. I have today spoken to Urban Jungle who say this is a wider issue and they will sort it out by today. So I will update you! Urban Jungle? Sure is! Reviewed on: 28th March 2024

AVOID AVOID AVOID AVOID!

AVOID AVOID AVOID AVOID!!!!! Shocking company, paying our premium for years...put in a claim and they then do everything to find a way out of paying..using an old spent CCJ as a reason of misrepresentation. Not to mention its taken a month of people promising to call back, hanging up the phone, ignoring emails j, blaming other departments ust damn awful...I would advise anyone to AVOID this company as your money is better spent with a reputable company who don't desperately try and find a way out! We are going to take this further via the FO but nothing more we can do then advise any others to steer clear Reviewed on: 14th March 2024

They have requested over and above information from...

They have requested over and above information from to for a simple claim. Asked to pay additional fees to report my loss when its not stated in the T's and C's. Its been over a month since I raised this claim. Terrible and I cant recommend Reviewed on: 27th February 2024

good choice

Urban Jungle has been a good choice to date . When we emailed they reply quickly and as yet have not had a problem Reviewed on: 25th August 2023

Excellent company

Terms are easy to understand and configure. It is very fair Reviewed on: 24th August 2023

Good value and easy to manage online

Very easy to purchase and manage online. I’m happy with the price I’m paying. Reviewed on: 23rd August 2023

No hassle and cheap

Came across these guys having paid through the nose with direct line for years, great find and great to deal with, super cheap hassle free.. wouldn't go anywhere else. Reviewed on: 22nd August 2023

10/10 for urban jungle

Easy to set up and use. Big fan! Reviewed on: 22nd August 2023

Review Urban Jungle: Home insurance now

Help others make smarter decisions by sharing your own experience.

Write a review

Are you a business? Get insights, reply to reviews, invite customers and understand their needs

Alternative products

Equity Release
from Just 0.00 from 0 reviews
Home insurance
from esure 3.62 from 81 reviews
Home Insurance
from Bank of Scotland 3.25 from 19 reviews

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub

Urban Jungle: Home insurance reviews

200% increase in 5 star reviews

200% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Review Urban Jungle: Home insurance now

Urban Jungle Home insurance reviews (29)

£89 for the first year, the renewal quote was £248.

Easy to use and friendly service

Seems like corporate theft to me!

AVOID AVOID AVOID AVOID!

They have requested over and above information from...

good choice

Excellent company

Good value and easy to manage online

No hassle and cheap

10/10 for urban jungle

Review Urban Jungle: Home insurance now

Join Smart Money People

News, guides and insight from our team

UK money news stories - 24 July 2024

Your Money, Your Voice: Have your say

Our latest research - customers see little impact of FCA's Consumer Duty one year on

Consumer credit awards winners 2024