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Velosure: Cycle Insurance reviews

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4.88
Based on 742 reviews, last reviewed 22nd Oct 2024
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
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See only 5 star reviews
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Latest highest rating:

5

Very helpful staff on the phone and by email. Very helpful staff on the phone and by email. Quick and simple claims process. Reviewed on: 22nd October 2024
ZS's avatar
ZS

Latest lowest rating:

1

Misleading bicycle cover I have had premium Velosure bike insurance for the last 4 years for a racing bike ($15,500.00 cover). After an accident with frame / component damage ... Read more Reviewed on: 12th October 2023
Elliot Long's avatar
Elliot Long
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About this product

At Smart Money People, we collect Velosure Cycle Insurance reviews from customers like you. If you're thinking of getting Velosure Cycle Insurance check out our reviews, or if you're an existing Velosure customer - please share your experiences with our community in order to help out others!

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Velosure Cycle Insurance reviews (742)

Experience

5
We have not had to make a claim of any sort with Velosure but this is our second year of insuring with them and we think they are good value for money. Reviewed on: 15th September 2016
Lorraine Barratt's avatar
Lorraine Barratt

Hassle free cover

5
Hassle free, covers everything I need including travel - at a reasonable cost Reviewed on: 15th September 2016
Debra Nevill's avatar
Debra Nevill

Superb customer service

5
If only every company was like velosure to deal with. Helpful, friendly and always give the best advice for the best option for your needs. And as I normally cycle in my own, the roadside assistance is a huge reassurance. Reviewed on: 15th September 2016
Penny HARRIS's avatar
Penny HARRIS

Friendly, quick, and good value. And did i say friendly too...

5
Always helpful when adding new bikes or altering the spec of the ones that are insured. Very competitive too. And friendly Reviewed on: 15th September 2016
Jim Lee's avatar
Jim Lee

very helpful no problems

5
had to change some details, on my policy and they were very heplful. Reviewed on: 15th September 2016
julie parry's avatar
julie parry

cycle insure

4
Fourth year, no issues easy to upgrade & change items, contacts easily & good service Reviewed on: 15th September 2016
alan starling's avatar
alan starling

Finished the call with a smile!

5
I decided to switch insurance providers to Velosure and I found the member of staff that I spoke to was very helpful and friendly. It helps when they cycle too! The process was effective, professional and I have to say when I finished the process and put the phone down I was smiling, knowing I had switched to the right company. Reviewed on: 15th September 2016
Robert 's avatar
Robert

Great service-grear prices

5
Hassle free quote and knowledgeable and friendly staff - recommended. Reviewed on: 15th September 2016
Steven Mills's avatar
Steven Mills

Great comprehensive cover plan

4
Easy to deal with, value for money comprehensive cover plans Reviewed on: 15th September 2016
Yianni Papas's avatar
Yianni Papas

Swift friendly Advice

5
Every time I have spoken with Velosure, they are very knowledgeable and friendly, there voices sound as if they are smiling. Lovely company. Reviewed on: 15th September 2016
Brian Launders's avatar
Brian Launders

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