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Vernon Building Society: Savings reviews

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4.92
Based on 3,875 reviews, last reviewed 17th Mar 2026
536% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

It’s a great service and friendly staff It’s a great service - just a shame interest rates are falling everywhere for savers - but Vernon is great - especially customer service and community Reviewed on: 17th March 2026
Sandra D's avatar
Sandra D

Latest lowest rating:

2

I find the online system difficult to use and have b... I find the online system difficult to use and have been locked out a couple of times. This makes accessing my money difficult. It then takes time to s... Read more Reviewed on: 14th January 2026
Nina L's avatar
Nina L
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About this product

Vernon Building Society savings reviews can help you to find out more about life at Vernon Building Society. How easy is it to contact Vernon Building Society? And how friendly are they? Our Vernon Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Vernon Building Society Savings reviews (3875)

Brill

5
Kathrine was very helpful and patient, especially with my husband who has suffered a severe stroke. Reviewed on: 24th February 2023
Verified Member's avatar
Verified Member

Excellent

5
I like the fact that you can come into branch, I also very much like the passbooks. Reviewed on: 24th February 2023
Verified Member's avatar
Verified Member

Personable

5
Branches local, courteous staff, helpful, supportive of people who are not digital. Reviewed on: 24th February 2023
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Verified Member

Excellent

5
The staff at this branch are the most pleasant and helpful of the many ones well known. Reviewed on: 24th February 2023
Verified Member's avatar
Verified Member

Excellent

5
Staff are polite, helpful and caring which is very important in these times. They deserve a big thank you. Reviewed on: 24th February 2023
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Verified Member

Local

5
Opening on Saturday would be an improvement. Reviewed on: 24th February 2023
Verified Member's avatar
Verified Member

Customer service

5
Fabulous service the phone was answered almost immediately! Problem dealt with so quickly and efficiently Reviewed on: 20th February 2023
annmccormick2@me.com's avatar
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2023

1
It's time for the Vernon to be brought into the 21st century with an App for its customers, Allowing customers access to its products and for customers to make changes to products they have. Reviewed on: 19th February 2023
Berto's avatar
Berto

Excellent service

5
The staff are always welcoming and friendly as well as being knowledgeable about their products. Reviewed on: 18th February 2023
Carol Clapperton's avatar
Carol Clapperton

Efficient friendly service

5
With so much on line dealings these days it is refreshing to be able to speak face to face with friendly knowledgeable staff. I am happy with the service I receive when I go into my local branch in Marple. I do intend to make an appointment with the financial advisor for a health check on my savings now that rates are increasing. Reviewed on: 4th February 2023
Patricia Woolley's avatar
Patricia Woolley

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