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Vitality reviews

Vitality Logo
Rated Average • 2.75/5

Vitality reviews

Unverified business Last reviewed within 14 days
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Review summary

People rate this company as Average based on 264 product reviews

Average score of 2.75/5
5 star
19%
4 star
2%
3 star
1%
2 star
2%
1 star
76%
Reviews for Vitality have trended positively over the past 90 days

Latest positive rating

5.00/5

Affordable life cover with weekly rewards

Affordable life cover with the added bonus of being able to access weekly rewards. If you earn 12 or more activity points between Monday and... Affordable life cover with the added bonus of being able to access weekly rewards. If you earn 12 or more activity points between Monday and midnight on Sunday each week, you can choose rewards each week! 5 star defaqto rated conpany too! Read more Read less

{"display":"Francis Butterworth ","slug":"user1679421762","deleted_at":null,"created_at":"2023-03-21T18:02:42.000000Z","updated_at":"2023-03-21T18:02:42.000000Z","biography":null,"tagline":null,"gender":null,"rank":null,"first_name":null,"last_name":null,"full_name":"Francis Butterworth ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar

Latest negative rating

1.00/5

Not impressed

Despite confirmation from the consultant of a new condition, and Vitality agreeing to pay for the appointment, I have just been informed that they made... Despite confirmation from the consultant of a new condition, and Vitality agreeing to pay for the appointment, I have just been informed that they made a mistake with giving authorisation and therefore, although I have seen a consultant would like me to not continue with my treatment. Read more Read less

{"display":"Victoria Benson","slug":"user1786460052","deleted_at":null,"created_at":"2026-08-11T14:54:12.000000Z","updated_at":"2026-08-11T14:54:12.000000Z","biography":null,"tagline":null,"gender":null,"rank":null,"first_name":"Victoria","last_name":"Benson","full_name":"Victoria Benson","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
See more reviews for Vitality products

About Vitality

Vitality means you don't have to claim to benefit from your insurance. We're making it cheaper and easier to live healthier by rewarding members for getting active. Smart Money People is the place for Vitality reviews. Read and write reviews to help increase trust and transparency in Financial Services.

Vitality at a glance

Reviews for Vitality

Showing 11 of 264 company reviews • Last reviewed within 14 days

Affordable life cover with weekly rewards

Life insurance • 3rd September 2026

Affordable life cover with the added bonus of being able to access weekly rewards. If you earn 12 or more activity points between Monday and... Affordable life cover with the added bonus of being able to access weekly rewards. If you earn 12 or more activity points between Monday and midnight on Sunday each week, you can choose rewards each week! 5 star defaqto rated conpany too! Read more Read less

{"display":"Francis Butterworth ","full_name":"Francis Butterworth ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5.00/5
Read more product reviews

Good app and easy to deal with.

Health insurance • 3rd September 2026

Good app and easy to deal with. Variety of options how to stay fit and track your health.

{"display":"Matus","full_name":"Matus","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5.00/5
Read more product reviews
  • 5.00/5

    Weekly awards programme is a great incentive to stay...

    Weekly awards programme is a great incentive to stay healthy

    {"display":"Neil B","full_name":"Neil B","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Health insurance
    Neil B 21st August 2026
  • 5.00/5

    Life insurance that is affordable

    Vitality was able to provide me with life insurance at an affordable rate

    {"display":"Karla W","full_name":"Karla W","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Life insurance
    Karla W 20th August 2026
  • 5.00/5

    Great value for money

    The health insurance from vitality offers great value for money offering protection to myself and family when it matters most, especially when in emergency situations

    {"display":"Sarah","full_name":"Sarah","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Health insurance
    Sarah 20th August 2026
  • 5.00/5

    Vitality rewards me for staying healthy

    Vitality cares about me staying healthy and reward me for doing so. That is excellent

    {"display":"Sarah","full_name":"Sarah","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Life insurance
    Sarah 20th August 2026
  • 5.00/5

    I really love vitality products.

    I really love vitality products. They are really good value for money . The fact that they give so much choices is amazing. I was... I really love vitality products. They are really good value for money . The fact that they give so much choices is amazing. I was looking for an insurance company that covers children an vitality was the only company that covers my children that gives me peace of mind. Read more Read less

    {"display":"Samantha B","full_name":"Samantha B","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Life insurance
    Samantha B 20th August 2026
  • 4.00/5

    Happy with cover.

    Happy with cover. Frustrated with the ability to earn points based on heart rate but heart rate monitor often not accurately reading heart rate if... Happy with cover. Frustrated with the ability to earn points based on heart rate but heart rate monitor often not accurately reading heart rate if weather is cold (from selected heart rate monitor partnering with Vitality) Read more Read less

    {"display":"Alex Santamas","full_name":"Alex Santamas","avatar":{"url":"\/assets\/uploads\/avatars\/users\/662326.png"}}'s avatar
  • 5.00/5

    The customer service is excellent.

    The customer service is excellent. They are always willing to help.

    {"display":"Latanya G","full_name":"Latanya G","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Life insurance
    Latanya G 20th August 2026
  • 5.00/5

    They have been really efficient with my claims, cust...

    They have been really efficient with my claims, customer service is really quick and easy

    {"display":"Marina","full_name":"Marina","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Health insurance
    Marina 20th August 2026
  • 1.00/5

    Not impressed

    Despite confirmation from the consultant of a new condition, and Vitality agreeing to pay for the appointment, I have just been informed that they made... Despite confirmation from the consultant of a new condition, and Vitality agreeing to pay for the appointment, I have just been informed that they made a mistake with giving authorisation and therefore, although I have seen a consultant would like me to not continue with my treatment. Read more Read less

    {"display":"Victoria Benson","full_name":"Victoria Benson","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar

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