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Voyager Insurance: Travel Insurance reviews

4.87
Based on 344 reviews, last reviewed 28th Apr 2025
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
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Latest highest rating:

5

The staff is very prepared and they are helpful The staff is very prepared and they are helpful with foreigners whose first language is not English. Once I received a fair reimbursement. The questio... Read more Reviewed on: 28th April 2025
Filippo S's avatar
Filippo S

Latest lowest rating:

2

I am dying of Cancer and I cannot get my claim dealt... I am dying of Cancer and I cannot get my claim dealt with quickly, with the limited time I have left this is not only stressful but disgraceful as the... Read more Reviewed on: 19th August 2024
Duncan MOFFATT's avatar
Duncan MOFFATT

About this product

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Voyager Insurance Travel Insurance reviews (344)

Review of the Voyager Insurance, Travel Insurance:

Terrible customer service

1
I found this site through travel supermarket as I wanted to insure my mother for a 10 days trip to USA Travel super market led me to this site as my mother is EEA resident . I had almost filled in all the form on line but I had to clarify something with her heart condition that needed health check Unfortunately I cannot recall the name of the guy who picked up the phone He was really unhelpful I tried to explain that my mother needed only cover for her USA trip from London He told me that my mother needs to consent for the health check I explained that my mother doesn’t speak English but I can translate . I did not have the chance even to ask what can we do alternatively He told me that I admitted that my mother doesn’t speak English and he just said good bye and hang up That was so rude and upsetting I am a UK resident. So does this mean that who ever do not speak English cannot travel ? Very disappointing customer service Reviewed on: 2nd October 2018

A very prompt service.

5
A very prompt service. Staff are professional and helpful Reviewed on: 30th September 2024

it's my second year with them with and not the last,...

5
it's my second year with them with and not the last, great value for money. Reviewed on: 30th September 2024

Don't think twice

5
Very easy and professional people. I had no chance to use any coverage, so I can comment about the approach to cover my travel. With the most appropriate expense. Mr Charlie who dealt with me, was careful and discreet. Reviewed on: 29th September 2024

Voyager were easy to deal with for my travel insuran...

5
Voyager were easy to deal with for my travel insurance, fortunately I did not need to make a claim so am unable to comment but feel I would have been able to speak with a person and resolve any issues. Reviewed on: 29th September 2024

Great product great price no issues so far and would...

5
Great product great price no issues so far and would recommend. Reviewed on: 29th September 2024

Very easy to get the cover we needed.

5
Very easy to get the cover we needed. All the questions seemed reasonable and relevant. Reviewed on: 28th September 2024

Excellent customer service and prices

5
I have been using Voyager Insurance for travel insurance for several years. They have consistently been very responsive when subscribing to a policy or making a claim covered by the policy. The price of the policy is also very good and it is great that EU residents like me can have access to their products. Reviewed on: 28th September 2024

Excellent service allowing peace of mind to still b...

5
Excellent service allowing peace of mind to still be able to travel despite now being an old crock! Reviewed on: 28th September 2024

For all types overage with an ROI versus costs

5
Provide the most coverage with an ROI versus costs Reviewed on: 28th September 2024

Straightforward and easy transaction

5
I got quote from different providers and the Voyager was the best in terms of getting everything done smoothly and quickly. Reviewed on: 28th September 2024