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Voyager Insurance: Travel insurance reviews

Name: Travel insurance
Rating: 4.74 (518 reviews)

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4.74

Based on 518 reviews, last reviewed 16th Jul 2026

3400% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

No problem paying us after our holiday cancellation My wife and I contracted Nora Virus very close to our holiday a few years ago. We had no hassle recovering our Holiday payment via Voyager Reviewed on: 16th July 2026

Latest lowest rating:

1

Claim not paid out. I made a claim. Voyager handed it over to a loss adjuster who found a reason not to pay out. Reviewed on: 6th July 2026

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About this product

Voyager Plus Travel Insurance offers a range of policies for short stay trips, annual multi-trips, or extended breaks abroad.

Cover is available for cancellation, emergency medical expenses (including additional travel and accommodation costs), baggage, travel delay, missed departure, personal accident, and more.

Voyager Plus Travel Insurance reviews help you find out what it’s really like to be a customer. If you’ve used Voyager Plus before, you can also leave a review and share your experience.

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Voyager Insurance Travel insurance reviews (518)

User-friendly and efficient service

Friendly, professional and efficient service on the phone to set up my policy. Reviewed on: 11th July 2024

Used for a motorcycle trip to Europe

Used for a motorcycle trip to Europe Reviewed on: 11th July 2024

Very easy to join, and very helpful customer service.

Very easy to join, and very helpful customer service. Reviewed on: 11th July 2024

Global Travel

I needed insurance to travel the world. Voyager offered a quick and reliable service for a great price. They answered within 12 hours and my insurance was all sorted. I had some questions and they replied by email with concise and valuable information about the policy. Overall it is a great value service and one that i would definitely recommend for others to use. Thank you Voyager Reviewed on: 11th July 2024

Great for travel insurance outside the UK

I urgently needed travel insurance starting from another country and Voyager Insurance were the only company able to offer travel insurance to me, so I am very grateful. Communication is great too. Reviewed on: 11th July 2024

Second time I've used Voyager

This is the second time I've used Voyager as I was impressed with the affordability and cover provided for specialist activity Reviewed on: 11th July 2024

HELPFULLNESS

I used this company last year to go to Portugal and am using again this year to go it Turkey. They bend over backwards to help find the best policy for you and explain everything very clearly. I would definitely recommend to friends and family. Reviewed on: 30th July 2023

Best Service to rely on

No hassle travel package with experts Reviewed on: 9th September 2019

Terrible customer service

I found this site through travel supermarket as I wanted to insure my mother for a 10 days trip to USA Travel super market led me to this site as my mother is EEA resident . I had almost filled in all the form on line but I had to clarify something with her heart condition that needed health check Unfortunately I cannot recall the name of the guy who picked up the phone He was really unhelpful I tried to explain that my mother needed only cover for her USA trip from London He told me that my mother needs to consent for the health check I explained that my mother doesn’t speak English but I can translate . I did not have the chance even to ask what can we do alternatively He told me that I admitted that my mother doesn’t speak English and he just said good bye and hang up That was so rude and upsetting I am a UK resident. So does this mean that who ever do not speak English cannot travel ? Very disappointing customer service Reviewed on: 2nd October 2018

No compassion whatsoever.

Our son died suddenly on March 19 2018 which was two days before we were due to fly out to Tenerife for aa week. The claim consisted of £450 for flights & £90 for the Timeshare accommodation. The last thing that we had on our minds was to cancel the holiday but more than three months later the Insurance Company want even more information even though we have already sent it to them once via our Broker They now want our son's medical certificate as to cause of health & medical history. He wasn't even coming with us & I have already provided a death certificate. Cancellation certificate - are you real? This was the last thing on our minds!!! They want me to resubmit invoices of flights & accommodation which I provided back in April!!!!! This is one of two claims that I have submitted & the second one is still waiting to be resolved. My advice is that you dont touch this company with a barge pole!!! Reviewed on: 8th August 2018

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