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Waggel: Pet insurance reviews

View other Waggel products
3.93
Based on 1,251 reviews, last reviewed 15th Jun 2026
100% decrease in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

Waggle was easy to use and add more of my pets, I ha... Waggle was easy to use and add more of my pets, I have 4 with different requirements. Process was easy. Reviewed on: 24th March 2026
Sara F's avatar
Sara F

Latest lowest rating:

1

Dental NOT included!!! Being over 60 and living alone im not that computer savvy. So when i saw waggel i decided to insure my older rescue moggy. 3 months in and his breath... Read more Reviewed on: 15th June 2026
Jackie K's avatar
Jackie K
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About this product

Waggel offers lifetime pet insurance policies that cover the big stuff like dental care, cancer and diabetes.

Waggel gives all members access to 24/7 vet care, a triage service, behaviour and nutrition support.

Waggel pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Waggel before, you can also leave a review and share your experience.

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Waggel Pet insurance reviews (1251)

Easy

5
Nice and simple on the website, easy to get through via phone calls Reviewed on: 12th August 2020
Jamie 's avatar
Jamie

Great insurance!

5
Fantastic coverage for very competitive fee. I haven’t made a claim yet (knock on the wood!) but had great experience with the support team! Reviewed on: 12th August 2020
Alex's avatar
Alex

Great company affordable insurance

5
Waggel are a great insurance company that have a very personal feel! Affordable and gives peace of mind if we ever needed help. Reviewed on: 12th August 2020
JL's avatar
JL

Modern Minded Simple to use pet insurance

5
After tons of research Waggel came out on top with great reviews for a straightforward modern minded insurance company. Thankfully we haven’t had to claim on the policy but I feel assured that should we need to then it would be plain sailing :) Reviewed on: 12th August 2020
Louise Webber's avatar
Louise Webber

Great prices!

5
Excellent prices, haven't had to make a claim yet but the website is easy to use and they offer additional discounts for customers. Reviewed on: 12th August 2020
Gia Harvey's avatar
Gia Harvey

Very reasonable price especially for pensioner

5
Top class service at competitive price. Keep up good work Reviewed on: 12th August 2020
Lynne Williams 's avatar
Lynne Williams

Pet Insurance as it should be!

5
Great product, great value plus discounts from briliant suppliers. What is not to like. Reviewed on: 12th August 2020
Ketan Patel's avatar
Ketan Patel

Outstanding service

5
Waggel have demystified the world of insurance and have a wonderfully approachable manner to their service. Having gone through our tragic and unexpected loss of my puppy recently, they have made the process of following up on pet insurance one less difficult thing to think about. Everything they do is simple and super easy to understand. Bravo Waggel! Reviewed on: 12th August 2020
Emma Forman's avatar
Emma Forman

Pet-Driven Insurance! Novel & Client Focused!

5
Waggle provides me with a new and “me focused” insurance experience. Pet not premium focused, including those exclusions you see with other insurers (e.g. dental - which people see as still for pets but trust me can be a nightmare!) and giving me confidence I will be covered if the worst happens. Excellent customer care team who are super responsive and treat you like a human not a case number! Reviewed on: 12th August 2020
Eleanor Hughes's avatar
Eleanor Hughes

Different way of looking at things

5
Waggel is a breath of fresh air, they know my pets name and are genuine pet lovers, I’ve had a video call with the CEO to give feedback, there is a Facebook group, they’ve posted my pet on their insta (with permission) they have great offers and discounts for members, dedicated support who genuinely care and free vet consultations - what more could you want! Super simple online dashboard and clear direction for innovation to make insuring your pet clearer, simpler and more tech friendly. Many other insurers are just a name and a piece of paper you get no real feeling that they are there for you. Waggel has really shown me how insurance for you beloved pets should be! Reviewed on: 12th August 2020
Sarah Pike's avatar
Sarah Pike

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