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Waggel: Pet Insurance reviews

4.73
Based on 1,243 reviews, last reviewed 18th Jun 2025
100% decrease in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
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Latest highest rating:

5

Easy experience, and good deal. Easy experience, and good deal. A little too over the top with communications during the quoting process and marketing since but provide some really g... Read more Reviewed on: 25th March 2025
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jake_sandford

Latest lowest rating:

1

Waggel will add "triage" to your policy without aski... Waggel will add "triage" to your policy without asking, then refuse to remove it when you notice. ONly way to remove it is to cancel and restart the p... Read more Reviewed on: 18th June 2025
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sam

About this product

Before taking out a new pet insurance policy, check customer reviews to be confident that the provider is reputable. We’ve got plenty of Waggel pet insurance reviews to help you understand more about the provider.

Waggel provides pet insurance for cats and dogs. Unlike many insurers, Waggel does not offer different types of policies but instead offers one all-inclusive policy. The policy provides access to 24/7 vet video calls as well as consultations with behaviour and nutrition specialists. Waggel policyholders can benefit from a simplified online claims process, as well as new rewards and perks every month.

If Waggel sounds like the right insurer for you, gain valuable insight into the provider by reading our Waggel pet insurance reviews. Find out how satisfied customers have been with the all-inclusive policy. Learn more about the claims process and how simple policyholders have found it. Find out why customers chose Waggel and whether they would renew their policy with the provider. All of this and more can be found in the reviews on Smart Money People.

Have you had a pet insurance policy with Waggel? Share your experience by writing an honest review and help other pet owners doing their research. Tell us why you chose Waggel as your pet insurance provider, and whether it has lived up to your expectations. Tell us what animal you insured and how secure you have found the all-inclusive policy. If you’ve had experience with the customer service team or claims process, share details with our Smart Money People community. Whether good or bad, leave a Waggel pet insurance review today. Together, we can help people like you make better financial decisions.

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Waggel Pet Insurance reviews (1243)

Pet-Driven Insurance! Novel & Client Focused!

5
Waggle provides me with a new and “me focused” insurance experience. Pet not premium focused, including those exclusions you see with other insurers (e.g. dental - which people see as still for pets but trust me can be a nightmare!) and giving me confidence I will be covered if the worst happens. Excellent customer care team who are super responsive and treat you like a human not a case number! Reviewed on: 12th August 2020

Different way of looking at things

5
Waggel is a breath of fresh air, they know my pets name and are genuine pet lovers, I’ve had a video call with the CEO to give feedback, there is a Facebook group, they’ve posted my pet on their insta (with permission) they have great offers and discounts for members, dedicated support who genuinely care and free vet consultations - what more could you want! Super simple online dashboard and clear direction for innovation to make insuring your pet clearer, simpler and more tech friendly. Many other insurers are just a name and a piece of paper you get no real feeling that they are there for you. Waggel has really shown me how insurance for you beloved pets should be! Reviewed on: 12th August 2020

Incredibly Easy Pet Insurance!

5
Waggel is the best pet insurance company I’ve ever used. It’s so easy and makes asking questions about claims or policies super easy. The chat function is a total game changer and is a far cry from the typical automated response and “20-minutes on hold” experience that other insurance policies have. Highly recommend Waggel to anyone who is tired of feeling like insurance companies are purposefully being confusing or vague. Waggel is 100% a modern insurance company MADE for people who love and care for their pets. Reviewed on: 12th August 2020

Great insurer

5
Great site, easy to use and get a choice of quotes. Reviewed on: 12th August 2020

I want ALL INSURANCE IN THE WORLD to be like Waggle

5
As a first time dog mamma Waggle have been everything and more. ♥️ Reviewed on: 12th August 2020

Excellent service and very easy to use.

5
I found waggel very easy to use and they offer an excellent service and quality at a great pricey. On top of this they have a very useful Vet video call service, free of charge. I would definitely recommend. Reviewed on: 12th August 2020

Great service!

5
My experience with Waggel has been great all round - a very easy service to purchase, the website is well designed and informative and the cover very competitively priced. Communication has been excellent also and everything I’ve received from the Company, including the super cute collar tag has been well designed. Would highly recommend! Reviewed on: 12th August 2020

A fresh way of doing things

5
We need more companies like Waggel around - disrupting the big names by challenging them not only on price but on service as well. As an online only company, it suits our lifestyle perfectly plus the free subscription to Firstvet is worth its weight in gold alone! Reviewed on: 12th August 2020

So simple

5
From start to finish, it’s been so easy to set up. You talk to us in language we can easily understand and the little extras make me smile! Reviewed on: 12th August 2020

Easy and cheap

5
Brought waggel for my cat. The prices are extremely fair and competitive and I feel much better knowing she is kept safe financially. Reviewed on: 12th August 2020

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