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Waggel: Pet insurance reviews

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4.73
Based on 1,245 reviews, last reviewed 23rd Jan 2026
No new 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
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See only 4 star reviews
9%
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1%
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0%
See only 1 star reviews
1%

Latest highest rating:

5

Easy experience, and good deal. Easy experience, and good deal. A little too over the top with communications during the quoting process and marketing since but provide some really g... Read more Reviewed on: 25th March 2025
jake_sandford's avatar
jake_sandford

Latest lowest rating:

1

Worst pet insurance ever! Waggle refused to pay our claim for an emergency vet treatment when our dog had breathing problems. Referred it to a pre existing condition when our d... Read more Reviewed on: 23rd January 2026
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Simon
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About this product

Waggel offer lifetime pet insurance policies.

There’s a £0 excess option available and you can get free vet, behaviour and nutritionist video calls as part of your Waggle pet insurance policy. Waggel cover treatment costs associated with dental-related accidents and illnesses.

Waggel pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Waggel before, you can also leave a review and share your experience.

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Waggel Pet insurance reviews (1245)

Fabulous Choice!

5
I moved across from PetPlan to Waggle recently for my cat, Alfie. Thankfully I have not yet had a claim but I cannot fault this provider enough - they’re reasonably priced for the cover they cover, their team are so friendly and down to earth, the documentation is so clear and easy to understand exactly what you are covered for, the portal is amazing and totally with the times! I’ve also heard nothing but good things from a friend of mine who recently had to make a claim, saying how amazing the staff were and how easy the claim was to track and pursue! I honestly cannot recommend them enough!! If you’re thinking of changing - do!!⭐️⭐️⭐️⭐️⭐️ Reviewed on: 12th August 2020
Chelsi Banks's avatar
Chelsi Banks

Easy to join, affordable & good quality service

5
The price to insure my bulldog is very reasonable & the join up simple to establish. The cover is outstanding for the price & covers a lot more than most insurers Reviewed on: 12th August 2020
Nora Mellett's avatar
Nora Mellett

Great package/price/system

5
Have only used for a few weeks but first of all the pricing is great and flexible whilst the web app is so easy to use and actually quite fun. Reviewed on: 12th August 2020
Ben Harris's avatar
Ben Harris

Definitely recommend

5
I am really impressed with Waggel and would definitely recommend them. The benefits are exceptional and have been a godsend during COVID-19 Lockdown. Thank you Waggel! Reviewed on: 12th August 2020
Alice's avatar
Alice

Easy

5
Nice and simple on the website, easy to get through via phone calls Reviewed on: 12th August 2020
Jamie 's avatar
Jamie

Great insurance!

5
Fantastic coverage for very competitive fee. I haven’t made a claim yet (knock on the wood!) but had great experience with the support team! Reviewed on: 12th August 2020
Alex's avatar
Alex

Great company affordable insurance

5
Waggel are a great insurance company that have a very personal feel! Affordable and gives peace of mind if we ever needed help. Reviewed on: 12th August 2020
JL's avatar
JL

Modern Minded Simple to use pet insurance

5
After tons of research Waggel came out on top with great reviews for a straightforward modern minded insurance company. Thankfully we haven’t had to claim on the policy but I feel assured that should we need to then it would be plain sailing :) Reviewed on: 12th August 2020
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Louise Webber

Great prices!

5
Excellent prices, haven't had to make a claim yet but the website is easy to use and they offer additional discounts for customers. Reviewed on: 12th August 2020
Gia Harvey's avatar
Gia Harvey

Very reasonable price especially for pensioner

5
Top class service at competitive price. Keep up good work Reviewed on: 12th August 2020
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Lynne Williams

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