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Waggel: Pet Insurance reviews

4.74
Based on 1,242 reviews, last reviewed 15th Apr 2025
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
See only 3 star reviews
1%
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0%
See only 1 star reviews
1%

Latest highest rating:

5

Easy experience, and good deal. Easy experience, and good deal. A little too over the top with communications during the quoting process and marketing since but provide some really g... Read more Reviewed on: 25th March 2025
jake_sandford's avatar
jake_sandford

Latest lowest rating:

1

Terrible company, would not recommend We've been extremely disappointed with Waggel and definitely would not recommend. We have had 2 claims denied unfairly, in our opinion: - Our dog nee... Read more Reviewed on: 15th April 2025
Rachel G's avatar
Rachel G

About this product

Before taking out a new pet insurance policy, check customer reviews to be confident that the provider is reputable. We’ve got plenty of Waggel pet insurance reviews to help you understand more about the provider.

Waggel provides pet insurance for cats and dogs. Unlike many insurers, Waggel does not offer different types of policies but instead offers one all-inclusive policy. The policy provides access to 24/7 vet video calls as well as consultations with behaviour and nutrition specialists. Waggel policyholders can benefit from a simplified online claims process, as well as new rewards and perks every month.

If Waggel sounds like the right insurer for you, gain valuable insight into the provider by reading our Waggel pet insurance reviews. Find out how satisfied customers have been with the all-inclusive policy. Learn more about the claims process and how simple policyholders have found it. Find out why customers chose Waggel and whether they would renew their policy with the provider. All of this and more can be found in the reviews on Smart Money People.

Have you had a pet insurance policy with Waggel? Share your experience by writing an honest review and help other pet owners doing their research. Tell us why you chose Waggel as your pet insurance provider, and whether it has lived up to your expectations. Tell us what animal you insured and how secure you have found the all-inclusive policy. If you’ve had experience with the customer service team or claims process, share details with our Smart Money People community. Whether good or bad, leave a Waggel pet insurance review today. Together, we can help people like you make better financial decisions.

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Waggel Pet Insurance reviews (1242)

Definitely recommend

5
I am really impressed with Waggel and would definitely recommend them. The benefits are exceptional and have been a godsend during COVID-19 Lockdown. Thank you Waggel! Reviewed on: 12th August 2020

Easy

5
Nice and simple on the website, easy to get through via phone calls Reviewed on: 12th August 2020

Great insurance!

5
Fantastic coverage for very competitive fee. I haven’t made a claim yet (knock on the wood!) but had great experience with the support team! Reviewed on: 12th August 2020

Great company affordable insurance

5
Waggel are a great insurance company that have a very personal feel! Affordable and gives peace of mind if we ever needed help. Reviewed on: 12th August 2020

Modern Minded Simple to use pet insurance

5
After tons of research Waggel came out on top with great reviews for a straightforward modern minded insurance company. Thankfully we haven’t had to claim on the policy but I feel assured that should we need to then it would be plain sailing :) Reviewed on: 12th August 2020

Great prices!

5
Excellent prices, haven't had to make a claim yet but the website is easy to use and they offer additional discounts for customers. Reviewed on: 12th August 2020

Very reasonable price especially for pensioner

5
Top class service at competitive price. Keep up good work Reviewed on: 12th August 2020

Pet Insurance as it should be!

5
Great product, great value plus discounts from briliant suppliers. What is not to like. Reviewed on: 12th August 2020

Outstanding service

5
Waggel have demystified the world of insurance and have a wonderfully approachable manner to their service. Having gone through our tragic and unexpected loss of my puppy recently, they have made the process of following up on pet insurance one less difficult thing to think about. Everything they do is simple and super easy to understand. Bravo Waggel! Reviewed on: 12th August 2020

Pet-Driven Insurance! Novel & Client Focused!

5
Waggle provides me with a new and “me focused” insurance experience. Pet not premium focused, including those exclusions you see with other insurers (e.g. dental - which people see as still for pets but trust me can be a nightmare!) and giving me confidence I will be covered if the worst happens. Excellent customer care team who are super responsive and treat you like a human not a case number! Reviewed on: 12th August 2020

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