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Waggel: Pet insurance reviews

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4.75
Based on 1,248 reviews, last reviewed 24th Mar 2026
300% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
8%
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1%
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0%
See only 1 star reviews
1%

Latest highest rating:

5

Waggle was easy to use and add more of my pets, I ha... Waggle was easy to use and add more of my pets, I have 4 with different requirements. Process was easy. Reviewed on: 24th March 2026
Sara F's avatar
Sara F

Latest lowest rating:

1

Worst pet insurance ever! Waggle refused to pay our claim for an emergency vet treatment when our dog had breathing problems. Referred it to a pre existing condition when our d... Read more Reviewed on: 23rd January 2026
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Simon
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About this product

Waggel offers lifetime pet insurance policies that cover the big stuff like dental care, cancer and diabetes.

Waggel gives all members access to 24/7 vet care, a triage service, behaviour and nutrition support.

Waggel pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Waggel before, you can also leave a review and share your experience.

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Waggel Pet insurance reviews (1248)

Excellent service

5
New to waggel but an issue I had setting up (new house not on Royal Mail) was very quickly answered and resolved via the very efficient web chat. Great value for money and got 2 months free through the rescue! Reviewed on: 12th August 2020
Ashley 's avatar
Ashley

Low fuss and great value

5
Waggel was very transparent with pricing and benefits. Much easier sign up process than other providers I have used, plus very easy to manage digitally. Reviewed on: 12th August 2020
Mel's avatar
Mel

Great price and good customer service

5
The cost of Waggel is almost half what I paid elsewhere for my pets. Their customer service online service feels with queries straight away Reviewed on: 12th August 2020
Karen's avatar
Karen

Fabulous Choice!

5
I moved across from PetPlan to Waggle recently for my cat, Alfie. Thankfully I have not yet had a claim but I cannot fault this provider enough - they’re reasonably priced for the cover they cover, their team are so friendly and down to earth, the documentation is so clear and easy to understand exactly what you are covered for, the portal is amazing and totally with the times! I’ve also heard nothing but good things from a friend of mine who recently had to make a claim, saying how amazing the staff were and how easy the claim was to track and pursue! I honestly cannot recommend them enough!! If you’re thinking of changing - do!!⭐️⭐️⭐️⭐️⭐️ Reviewed on: 12th August 2020
Chelsi Banks's avatar
Chelsi Banks

Easy to join, affordable & good quality service

5
The price to insure my bulldog is very reasonable & the join up simple to establish. The cover is outstanding for the price & covers a lot more than most insurers Reviewed on: 12th August 2020
Nora Mellett's avatar
Nora Mellett

Great package/price/system

5
Have only used for a few weeks but first of all the pricing is great and flexible whilst the web app is so easy to use and actually quite fun. Reviewed on: 12th August 2020
Ben Harris's avatar
Ben Harris

Definitely recommend

5
I am really impressed with Waggel and would definitely recommend them. The benefits are exceptional and have been a godsend during COVID-19 Lockdown. Thank you Waggel! Reviewed on: 12th August 2020
Alice's avatar
Alice

Easy

5
Nice and simple on the website, easy to get through via phone calls Reviewed on: 12th August 2020
Jamie 's avatar
Jamie

Great insurance!

5
Fantastic coverage for very competitive fee. I haven’t made a claim yet (knock on the wood!) but had great experience with the support team! Reviewed on: 12th August 2020
Alex's avatar
Alex

Great company affordable insurance

5
Waggel are a great insurance company that have a very personal feel! Affordable and gives peace of mind if we ever needed help. Reviewed on: 12th August 2020
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JL

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