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Waggel: Pet Insurance reviews

4.74
Based on 1,242 reviews, last reviewed 15th Apr 2025
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
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1%
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0%
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1%

Latest highest rating:

5

Easy experience, and good deal. Easy experience, and good deal. A little too over the top with communications during the quoting process and marketing since but provide some really g... Read more Reviewed on: 25th March 2025
jake_sandford's avatar
jake_sandford

Latest lowest rating:

1

Terrible company, would not recommend We've been extremely disappointed with Waggel and definitely would not recommend. We have had 2 claims denied unfairly, in our opinion: - Our dog nee... Read more Reviewed on: 15th April 2025
Rachel G's avatar
Rachel G

About this product

Before taking out a new pet insurance policy, check customer reviews to be confident that the provider is reputable. We’ve got plenty of Waggel pet insurance reviews to help you understand more about the provider.

Waggel provides pet insurance for cats and dogs. Unlike many insurers, Waggel does not offer different types of policies but instead offers one all-inclusive policy. The policy provides access to 24/7 vet video calls as well as consultations with behaviour and nutrition specialists. Waggel policyholders can benefit from a simplified online claims process, as well as new rewards and perks every month.

If Waggel sounds like the right insurer for you, gain valuable insight into the provider by reading our Waggel pet insurance reviews. Find out how satisfied customers have been with the all-inclusive policy. Learn more about the claims process and how simple policyholders have found it. Find out why customers chose Waggel and whether they would renew their policy with the provider. All of this and more can be found in the reviews on Smart Money People.

Have you had a pet insurance policy with Waggel? Share your experience by writing an honest review and help other pet owners doing their research. Tell us why you chose Waggel as your pet insurance provider, and whether it has lived up to your expectations. Tell us what animal you insured and how secure you have found the all-inclusive policy. If you’ve had experience with the customer service team or claims process, share details with our Smart Money People community. Whether good or bad, leave a Waggel pet insurance review today. Together, we can help people like you make better financial decisions.

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Waggel Pet Insurance reviews (1242)

Woof woof bark

5
Ruff wuff woof Dog is very happy with Waggel. Reviewed on: 12th August 2020

Easy to get!

5
So easy to get a quote and apply for the insurance, I just started using Waggel but so far very happy! Reviewed on: 12th August 2020

Simple, affordable and amazing perks.

5
Everything about Waggel is perfect for me. It was so simple to do online, really easy to follow pricing and to top it off awesome perks for our new puppy! I have already recommended Waggel to people! Reviewed on: 12th August 2020

Easy to join, great use of technology, friendly service

4
So happy to have discovered Waggel after getting complacent staying another provider for far too long. Love the ease of signing up, super clear and easy to understand. Great use of technology & everything is written in a friendly & concise way. I'm a big fan of your work. If I had a tail, it'd be wagging. Reviewed on: 12th August 2020

Excellent service

5
New to waggel but an issue I had setting up (new house not on Royal Mail) was very quickly answered and resolved via the very efficient web chat. Great value for money and got 2 months free through the rescue! Reviewed on: 12th August 2020

Low fuss and great value

5
Waggel was very transparent with pricing and benefits. Much easier sign up process than other providers I have used, plus very easy to manage digitally. Reviewed on: 12th August 2020

Great price and good customer service

5
The cost of Waggel is almost half what I paid elsewhere for my pets. Their customer service online service feels with queries straight away Reviewed on: 12th August 2020

Fabulous Choice!

5
I moved across from PetPlan to Waggle recently for my cat, Alfie. Thankfully I have not yet had a claim but I cannot fault this provider enough - they’re reasonably priced for the cover they cover, their team are so friendly and down to earth, the documentation is so clear and easy to understand exactly what you are covered for, the portal is amazing and totally with the times! I’ve also heard nothing but good things from a friend of mine who recently had to make a claim, saying how amazing the staff were and how easy the claim was to track and pursue! I honestly cannot recommend them enough!! If you’re thinking of changing - do!!⭐️⭐️⭐️⭐️⭐️ Reviewed on: 12th August 2020

Easy to join, affordable & good quality service

5
The price to insure my bulldog is very reasonable & the join up simple to establish. The cover is outstanding for the price & covers a lot more than most insurers Reviewed on: 12th August 2020

Great package/price/system

5
Have only used for a few weeks but first of all the pricing is great and flexible whilst the web app is so easy to use and actually quite fun. Reviewed on: 12th August 2020

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