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Waggel: Pet insurance reviews

4.73
Based on 1,244 reviews, last reviewed 7th Aug 2025
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Latest highest rating:

5

Easy experience, and good deal. Easy experience, and good deal. A little too over the top with communications during the quoting process and marketing since but provide some really g... Read more Reviewed on: 25th March 2025
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jake_sandford

Latest lowest rating:

1

Scam insurance, great until you make a claim. Initially I was really happy with how good their website was to use, how good the price was and everything seemed great that was until making a claim ... Read more Reviewed on: 7th August 2025
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RC

About this product

Waggel offer lifetime pet insurance policies.

There’s a £0 excess option available and you can get free vet, behaviour and nutritionist video calls as part of your Waggle pet insurance policy. Waggel cover treatment costs associated with dental-related accidents and illnesses.

Waggel pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Waggel before, you can also leave a review and share your experience.

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Waggel Pet insurance reviews (1244)

Stop looking, you've found the company you're looking for!

5
Everything about this company is awesome. Stop looking at insurers, this is the one you have been looking for! They speak your 'dog lover', everything is out there for you to see so you know exactly what you are buying. No nasty surprises. Think of it like this. The massive pet insurers probably wear suits and ties to work. Waggel wear converse and a t shirt. The probably even have a jacket with a pocket full of poo bags! Reviewed on: 12th August 2020

It was easy to arrange on line

5
All the details were laid out in the plan, so I checked they covered our pet dog for all the areas of insurance we needed for her. I especially liked the free vets calls as we often have to seek advice for our dog! Quick service, easy online application and efficient to handle questions asked. Reviewed on: 12th August 2020

Woof woof bark

5
Ruff wuff woof Dog is very happy with Waggel. Reviewed on: 12th August 2020

Easy to get!

5
So easy to get a quote and apply for the insurance, I just started using Waggel but so far very happy! Reviewed on: 12th August 2020

Simple, affordable and amazing perks.

5
Everything about Waggel is perfect for me. It was so simple to do online, really easy to follow pricing and to top it off awesome perks for our new puppy! I have already recommended Waggel to people! Reviewed on: 12th August 2020

Easy to join, great use of technology, friendly service

4
So happy to have discovered Waggel after getting complacent staying another provider for far too long. Love the ease of signing up, super clear and easy to understand. Great use of technology & everything is written in a friendly & concise way. I'm a big fan of your work. If I had a tail, it'd be wagging. Reviewed on: 12th August 2020

Excellent service

5
New to waggel but an issue I had setting up (new house not on Royal Mail) was very quickly answered and resolved via the very efficient web chat. Great value for money and got 2 months free through the rescue! Reviewed on: 12th August 2020

Low fuss and great value

5
Waggel was very transparent with pricing and benefits. Much easier sign up process than other providers I have used, plus very easy to manage digitally. Reviewed on: 12th August 2020

Great price and good customer service

5
The cost of Waggel is almost half what I paid elsewhere for my pets. Their customer service online service feels with queries straight away Reviewed on: 12th August 2020

Fabulous Choice!

5
I moved across from PetPlan to Waggle recently for my cat, Alfie. Thankfully I have not yet had a claim but I cannot fault this provider enough - they’re reasonably priced for the cover they cover, their team are so friendly and down to earth, the documentation is so clear and easy to understand exactly what you are covered for, the portal is amazing and totally with the times! I’ve also heard nothing but good things from a friend of mine who recently had to make a claim, saying how amazing the staff were and how easy the claim was to track and pursue! I honestly cannot recommend them enough!! If you’re thinking of changing - do!!⭐️⭐️⭐️⭐️⭐️ Reviewed on: 12th August 2020

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