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Waggel: Pet insurance reviews

View other Waggel products
4.15
Based on 1,259 reviews, last reviewed 2nd Sep 2026
200% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

Great triage system with an app which is super helpf... Great triage system with an app which is super helpful and not always pushing for vet visits. Reasonable price but I do have quite a high excess to ge... Read more Reviewed on: 2nd September 2026
Dan-'s avatar
Dan-

Latest lowest rating:

1

Triage service sucks They have this policy where you have to first go through a digital call with a vet before you can visit a vet. If you visit a vet first and don’t do ... Read more Reviewed on: 31st July 2026
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Ken B
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About this product

Waggel offers lifetime pet insurance policies that cover the big stuff like dental care, cancer and diabetes.

Waggel gives all members access to 24/7 vet care, a triage service, behaviour and nutrition support.

Waggel pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Waggel before, you can also leave a review and share your experience.

Review Waggel: Pet insurance now

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Waggel Pet insurance reviews (1259)

Easy to sign up but not lots of communication

3
Easy to sign up on the website but lack of communication/clarity is sometime lacking. Good offers and rewards though and has made things easier! Reviewed on: 12th August 2020
Jess's avatar
Jess

Simple, honest, quick & friendly

5
Website is really easy to navigate & use. Simple to make a claim & contact Waggel when you need. Great perks of being with them too! Reviewed on: 12th August 2020
Jennifer Bennell's avatar
Jennifer Bennell

Quick, easy and efficient!

5
Easy-to-use app and clear claims structure. The unlimited free FirstVet video calls are a great additional benefit! Reviewed on: 12th August 2020
Leah's avatar
Leah

Every day Im waggeling

5
I’ve already recommended Waggel to all our pet owner friends!! They’re efficient, smart and helpful in a time of need. The membership benefits are being put to good use too, with a behaviour specicialist booked in this evening for my growling pup, and a vet call to check his teeth have come through as they should have. We highly recommend. Reviewed on: 12th August 2020
Sinead o's avatar
Sinead o

Excellent reviews and competitive pricing

5
I am very new to this provider but what swung it was was they are looking into pre existing conditions . I hope this comes off as it will be a great benefit to a lot of people Reviewed on: 12th August 2020
carol bullen's avatar
carol bullen

Amazing and recommended to everyone

5
It was a great relief to find an insurer that does not require you to submit endless amounts of paperwork, and actually covers the things (e.g. dental) that I need covered with my dog. Great perks too and I have recommended to 3 of my friends who are already using too. Keep it up Waggel! Reviewed on: 12th August 2020
LIlit's avatar
LIlit

The best!

5
Affordable, fair, and the benefits are amazing. This is the future of pet insurance! Reviewed on: 12th August 2020
Shannon Maybury's avatar
Shannon Maybury

Making insurance friendly

4
Having insured pets with a few companies over the years it is a real relief to deal with a company that makes insurance human (and canine) friendly. Reviewed on: 12th August 2020
pazza's avatar
pazza

Fabulous customer service

5
Very experienced and professional service. Premiums cheap. Would definitely recommend Reviewed on: 12th August 2020
Laura w's avatar
Laura w

Easiest choice!

5
When I was looking for insurance for my senior cat, this was the only logical choice. Includes dental and lifetime which is rare. Reviewed on: 12th August 2020
Mor's avatar
Mor

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