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Waggel: Pet insurance reviews

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4.73
Based on 1,245 reviews, last reviewed 23rd Jan 2026
No new 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
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Latest highest rating:

5

Easy experience, and good deal. Easy experience, and good deal. A little too over the top with communications during the quoting process and marketing since but provide some really g... Read more Reviewed on: 25th March 2025
jake_sandford's avatar
jake_sandford

Latest lowest rating:

1

Worst pet insurance ever! Waggle refused to pay our claim for an emergency vet treatment when our dog had breathing problems. Referred it to a pre existing condition when our d... Read more Reviewed on: 23rd January 2026
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Simon
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About this product

Waggel offers lifetime pet insurance policies that cover the big stuff like dental care, cancer and diabetes.

Waggel gives all members access to 24/7 vet care, a triage service, behaviour and nutrition support.

Waggel pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Waggel before, you can also leave a review and share your experience.

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Waggel Pet insurance reviews (1245)

Great company

5
Waggel is a refreshing change in pet insurance. Easy to obtain what you need with lots of good advice on their website. Wish Id found them sooner x Reviewed on: 12th August 2020
Cass's avatar
Cass

Stop looking, you've found the company you're looking for!

5
Everything about this company is awesome. Stop looking at insurers, this is the one you have been looking for! They speak your 'dog lover', everything is out there for you to see so you know exactly what you are buying. No nasty surprises. Think of it like this. The massive pet insurers probably wear suits and ties to work. Waggel wear converse and a t shirt. The probably even have a jacket with a pocket full of poo bags! Reviewed on: 12th August 2020
neil molyneux's avatar
neil molyneux

It was easy to arrange on line

5
All the details were laid out in the plan, so I checked they covered our pet dog for all the areas of insurance we needed for her. I especially liked the free vets calls as we often have to seek advice for our dog! Quick service, easy online application and efficient to handle questions asked. Reviewed on: 12th August 2020
Julia Hall's avatar
Julia Hall

Woof woof bark

5
Ruff wuff woof Dog is very happy with Waggel. Reviewed on: 12th August 2020
Alma's avatar
Alma

Easy to get!

5
So easy to get a quote and apply for the insurance, I just started using Waggel but so far very happy! Reviewed on: 12th August 2020
Angelique's avatar
Angelique

Simple, affordable and amazing perks.

5
Everything about Waggel is perfect for me. It was so simple to do online, really easy to follow pricing and to top it off awesome perks for our new puppy! I have already recommended Waggel to people! Reviewed on: 12th August 2020
ALEX's avatar
ALEX

Easy to join, great use of technology, friendly service

4
So happy to have discovered Waggel after getting complacent staying another provider for far too long. Love the ease of signing up, super clear and easy to understand. Great use of technology & everything is written in a friendly & concise way. I'm a big fan of your work. If I had a tail, it'd be wagging. Reviewed on: 12th August 2020
Avril's avatar
Avril

Excellent service

5
New to waggel but an issue I had setting up (new house not on Royal Mail) was very quickly answered and resolved via the very efficient web chat. Great value for money and got 2 months free through the rescue! Reviewed on: 12th August 2020
Ashley 's avatar
Ashley

Low fuss and great value

5
Waggel was very transparent with pricing and benefits. Much easier sign up process than other providers I have used, plus very easy to manage digitally. Reviewed on: 12th August 2020
Mel's avatar
Mel

Great price and good customer service

5
The cost of Waggel is almost half what I paid elsewhere for my pets. Their customer service online service feels with queries straight away Reviewed on: 12th August 2020
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Karen

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