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Waggel: Pet insurance reviews

4.15
Based on 1,259 reviews, last reviewed 2nd Sep 2026
200% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

Great triage system with an app which is super helpf... Great triage system with an app which is super helpful and not always pushing for vet visits. Reasonable price but I do have quite a high excess to ge... Read more Reviewed on: 2nd September 2026
Dan-'s avatar
Dan-

Latest lowest rating:

1

Triage service sucks They have this policy where you have to first go through a digital call with a vet before you can visit a vet. If you visit a vet first and don’t do ... Read more Reviewed on: 31st July 2026
Ken B's avatar
Ken B

About this product

Waggel offers lifetime pet insurance policies that cover the big stuff like dental care, cancer and diabetes.

Waggel gives all members access to 24/7 vet care, a triage service, behaviour and nutrition support.

Waggel pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Waggel before, you can also leave a review and share your experience.

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Waggel Pet insurance reviews (1259)

Perfect

5
Waggel have proven that pet insurance doesn’t have to be complicated, stressful or overwhelming. At every step, I’ve found a now familiar advisor there to help and advise me, this alone is something I’ve never experienced with any type of insurance. Well done to them. Reviewed on: 15th September 2020

Love them

5
They are great I have used the vet online advice and it was fantastic, to have this come with it is worth the subscription alone! As well as getting pet insurance. Fantastic Reviewed on: 15th September 2020

Simple and easy to use

5
Quick and easy online setup and clear display of benefits and cover. Reviewed on: 15th September 2020

A modern type of insurance

5
Very Good value for money and lots of add ons Reviewed on: 15th September 2020

So easy

4
Easy to sign up and navigate the website, everything is there nice and clear, hope that if I have to claim being able to do so straight away online will take the stress out of it. Reviewed on: 15th September 2020

Great

5
Can't fault them! Super competitive pricing and good coverage. Reviewed on: 15th September 2020

No fuss

5
Not had to claim yet, but not run into any issues so far. It was very easy to set up my account and everything is laid out very clearly on the site’s dashboard. Reviewed on: 15th September 2020

Ease and pragmatism

5
Waggel is incredibly transparent, easy to set up and easy to manage. They have a modern approach to business that utilises a simple online model making it really strait forward to sort your cover without any delays or formalities getting in the way. Reviewed on: 15th September 2020

So easy to set up

5
At first I was unsure whether to insure with Waggel as I'd never heard of them before and the price seemed too good to be true. After some research I felt confident I was making the right choice and know my cat Molly and my pockets are in safe hands should anything go wrong! Reviewed on: 15th September 2020

Easy, Clear Process

5
I have just signed up for dog insurance with Waggel. The online process was simple and brief. I had a query about one aspect of the declaration. The online agent dealt with it promptly. So far, very impressed! Reviewed on: 15th September 2020

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