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Waggel: Pet insurance reviews

4.73
Based on 1,245 reviews, last reviewed 23rd Jan 2026
No new 5 star reviews
in the past 90 days
100% increase in 1 star reviews
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Latest highest rating:

5

Easy experience, and good deal. Easy experience, and good deal. A little too over the top with communications during the quoting process and marketing since but provide some really g... Read more Reviewed on: 25th March 2025
jake_sandford's avatar
jake_sandford

Latest lowest rating:

1

Worst pet insurance ever! Waggle refused to pay our claim for an emergency vet treatment when our dog had breathing problems. Referred it to a pre existing condition when our d... Read more Reviewed on: 23rd January 2026
Simon's avatar
Simon

About this product

Waggel offers lifetime pet insurance policies that cover the big stuff like dental care, cancer and diabetes.

Waggel gives all members access to 24/7 vet care, a triage service, behaviour and nutrition support.

Waggel pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Waggel before, you can also leave a review and share your experience.

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Waggel Pet insurance reviews (1245)

Lovely and friendly

5
It's simple has grate offers and is more human than most with a community so you can share and offers nit just for your pet but for you too Reviewed on: 14th September 2020

Purrrfect cover

5
Everything you could want in a pet insurance company, 10/10 service Reviewed on: 14th September 2020

Who knew insurance didn't have to be boring?

5
Insurance is not the most exciting topic and it's hard to differentiate companies by anything other than the cost. Waggel made the experience personable, fun and were consultative throughout the process whilst being competitive My four-legged friend is family and I made the decision similar to how I would choose healthcare for a sibling. Can't speak highly enough about them! Reviewed on: 14th September 2020

Pet insurance for dummies

5
This was by far the easiest insurance to understand and quickest to set up (and most competitive price for the criteria we were looking for) Reviewed on: 14th September 2020

I don't like writing reviews

5
As the title suggests, I dont like writing reviews. Waggel are pretty good though. Reviewed on: 14th September 2020

The insurance company that makes my tail as stiff as a broom.

5
The customer support team is 2nd to none and they are always on paw (hand) to answer questions, give advice and tell the off joke through their amazing social media team. So far I haven't had to claim but I have used the incredible range of partner rewards very frivolously! 10/10 the best pet insurer out there! Reviewed on: 14th September 2020

Great company

5
Fanatic company, very professional and engaging! Great marketing too - it’s how I was introduced to Waggel in the first place!! Reviewed on: 14th September 2020

Excellent service

5
Just a brilliant company, excellent service and very thorough. Reviewed on: 14th September 2020

Best Insurance out there

5
Finally a company that’s made it easy to understand where your money is going and justification as to why it costs what it does. Also they’re pretty funny on social media. Reviewed on: 14th September 2020

Easy and adjustable

5
Great coverage in a really easy to understand policy. Being able to tailor it specifically to our dog and our budget is amazing! Reviewed on: 14th September 2020

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