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Waggel: Pet insurance reviews

View other Waggel products
4.15
Based on 1,259 reviews, last reviewed 2nd Sep 2026
200% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

Great triage system with an app which is super helpf... Great triage system with an app which is super helpful and not always pushing for vet visits. Reasonable price but I do have quite a high excess to ge... Read more Reviewed on: 2nd September 2026
Dan-'s avatar
Dan-

Latest lowest rating:

1

Triage service sucks They have this policy where you have to first go through a digital call with a vet before you can visit a vet. If you visit a vet first and don’t do ... Read more Reviewed on: 31st July 2026
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Ken B
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About this product

Waggel offers lifetime pet insurance policies that cover the big stuff like dental care, cancer and diabetes.

Waggel gives all members access to 24/7 vet care, a triage service, behaviour and nutrition support.

Waggel pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Waggel before, you can also leave a review and share your experience.

Review Waggel: Pet insurance now

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Waggel Pet insurance reviews (1259)

Great customer service

5
Very good communication. Friendly customer service. Feels like they do care. Reviewed on: 15th September 2020
Agnieszka's avatar
Agnieszka

Quick, easy, online.

5
It took me minutes and I've recommended to all my family and friends. Reviewed on: 15th September 2020
Laura Visick's avatar
Laura Visick

So simple. So effective

5
Love Waggel. It’s so simple and makes insurance easy to understand without charging a fortune. Thank you!! Reviewed on: 15th September 2020
Dan Blackman's avatar
Dan Blackman

Great service

5
Very easy to set up and use, very transparent about policy Reviewed on: 15th September 2020
Lorna Stearn's avatar
Lorna Stearn

Lovely and friendly

5
It's simple has grate offers and is more human than most with a community so you can share and offers nit just for your pet but for you too Reviewed on: 14th September 2020
Ruth Bryant's avatar
Ruth Bryant

Purrrfect cover

5
Everything you could want in a pet insurance company, 10/10 service Reviewed on: 14th September 2020
Maddie Crust's avatar
Maddie Crust

Who knew insurance didn't have to be boring?

5
Insurance is not the most exciting topic and it's hard to differentiate companies by anything other than the cost. Waggel made the experience personable, fun and were consultative throughout the process whilst being competitive My four-legged friend is family and I made the decision similar to how I would choose healthcare for a sibling. Can't speak highly enough about them! Reviewed on: 14th September 2020
Michael Ogunjobi's avatar
Michael Ogunjobi

Pet insurance for dummies

5
This was by far the easiest insurance to understand and quickest to set up (and most competitive price for the criteria we were looking for) Reviewed on: 14th September 2020
MC's avatar
MC

I don't like writing reviews

5
As the title suggests, I dont like writing reviews. Waggel are pretty good though. Reviewed on: 14th September 2020
Michael Bradnam's avatar
Michael Bradnam

The insurance company that makes my tail as stiff as a broom.

5
The customer support team is 2nd to none and they are always on paw (hand) to answer questions, give advice and tell the off joke through their amazing social media team. So far I haven't had to claim but I have used the incredible range of partner rewards very frivolously! 10/10 the best pet insurer out there! Reviewed on: 14th September 2020
Pastaboy's avatar
Pastaboy

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