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Waggel: Pet insurance reviews

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4.72
Based on 1,244 reviews, last reviewed 7th Aug 2025
No new 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
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Latest highest rating:

5

Easy experience, and good deal. Easy experience, and good deal. A little too over the top with communications during the quoting process and marketing since but provide some really g... Read more Reviewed on: 25th March 2025
jake_sandford's avatar
jake_sandford

Latest lowest rating:

1

Scam insurance, great until you make a claim. Initially I was really happy with how good their website was to use, how good the price was and everything seemed great that was until making a claim ... Read more Reviewed on: 7th August 2025
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RC
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About this product

Waggel offer lifetime pet insurance policies.

There’s a £0 excess option available and you can get free vet, behaviour and nutritionist video calls as part of your Waggle pet insurance policy. Waggel cover treatment costs associated with dental-related accidents and illnesses.

Waggel pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Waggel before, you can also leave a review and share your experience.

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Waggel Pet insurance reviews (1244)

Waggel Is Wonderful

5
We found it hard to understand pet insurance at first, and were getting worried that we were missing out on policies we might need and were getting quotes that were really unaffordable for us. But we thought we were going to have to accept those to make sure we had enough cover for Mac. Then we found Waggel and stopped worrying!! Everything was presented clearly and it was easy to understand what was included and what wasn't. All the information was available quickly and it was easier to see what was and wasn't covered, and what could be covered if needed. The online dashboard and membership features are also great and really helped us to settle in as new doggo owners! Thanks Waggel :) Reviewed on: 31st August 2020
EWalk's avatar
EWalk

easy does it

5
As a first time pet owner I was looking for something that is stress free. Its so easy to start and understand the payments and conditions. Reviewed on: 31st August 2020
katarzyna 's avatar
katarzyna

Absolutely Fantastic

5
Easy to set up, straight forward and reliable insurance. Reviewed on: 31st August 2020
Philippa Kayleigh Tinn's avatar
Philippa Kayleigh Tinn

So simple and clear!

4
The trust pilot reviews for Waggel were excellent so I completed a super quick and easy quote online. Now set up and with an excellent premium Reviewed on: 30th August 2020
Sarah Garbutt's avatar
Sarah Garbutt

great insurance with lots of extra benefits

5
Great insurance with a personal customer champion, the insurance also offers lots of discounts for a variety of products and a free chat app with vets. Reviewed on: 30th August 2020
Zuzu's avatar
Zuzu

Great product

5
Very easy to change insurer, and to start up this one. Reviewed on: 30th August 2020
Wendy Pijohn's avatar
Wendy Pijohn

Friendly, good price and good communication

4
When I got my new puppy, I needed insurance at a good price and had a few queries about transferring from the temporary cover provided via the breeder. My query was answered quickly and helpfully. Reviewed on: 30th August 2020
Sharon Woodruff 's avatar
Sharon Woodruff

So easy to set up

5
Not had to make a claim but setting up the insurance was so easy compared to other companies, so I'm hopeful that making a claim will be if I ever need to! Reviewed on: 30th August 2020
Briony.black@hotmail.co.uk 's avatar
[email protected]

Excellent service!

5
Super happy with the simplicity of the insurance. Very user friendly! Reviewed on: 29th August 2020
Sophie Jones's avatar
Sophie Jones

we love their membership's perks

5
I insured my 6 cats with 3 different insurers, 2 being with Waggel. Whilst pricing in all three insurers is quite consistent, Waggel is the only insurer that keeps you (and your pets) entertained with their membership programme. This includes various membership perks and rewards, and lotteries too. They also have a good and quite active Facebook community, group, so you can share your pet's photos, see others, make friends with other Waggel members, giving you that nice family feeling. Reviewed on: 29th August 2020
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Elena

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