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Waggel: Pet Insurance reviews

4.73
Based on 1,243 reviews, last reviewed 18th Jun 2025
100% decrease in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
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89%
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Latest highest rating:

5

Easy experience, and good deal. Easy experience, and good deal. A little too over the top with communications during the quoting process and marketing since but provide some really g... Read more Reviewed on: 25th March 2025
jake_sandford's avatar
jake_sandford

Latest lowest rating:

1

Waggel will add "triage" to your policy without aski... Waggel will add "triage" to your policy without asking, then refuse to remove it when you notice. ONly way to remove it is to cancel and restart the p... Read more Reviewed on: 18th June 2025
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sam

About this product

Before taking out a new pet insurance policy, check customer reviews to be confident that the provider is reputable. We’ve got plenty of Waggel pet insurance reviews to help you understand more about the provider.

Waggel provides pet insurance for cats and dogs. Unlike many insurers, Waggel does not offer different types of policies but instead offers one all-inclusive policy. The policy provides access to 24/7 vet video calls as well as consultations with behaviour and nutrition specialists. Waggel policyholders can benefit from a simplified online claims process, as well as new rewards and perks every month.

If Waggel sounds like the right insurer for you, gain valuable insight into the provider by reading our Waggel pet insurance reviews. Find out how satisfied customers have been with the all-inclusive policy. Learn more about the claims process and how simple policyholders have found it. Find out why customers chose Waggel and whether they would renew their policy with the provider. All of this and more can be found in the reviews on Smart Money People.

Have you had a pet insurance policy with Waggel? Share your experience by writing an honest review and help other pet owners doing their research. Tell us why you chose Waggel as your pet insurance provider, and whether it has lived up to your expectations. Tell us what animal you insured and how secure you have found the all-inclusive policy. If you’ve had experience with the customer service team or claims process, share details with our Smart Money People community. Whether good or bad, leave a Waggel pet insurance review today. Together, we can help people like you make better financial decisions.

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Waggel Pet Insurance reviews (1243)

easy does it

5
As a first time pet owner I was looking for something that is stress free. Its so easy to start and understand the payments and conditions. Reviewed on: 31st August 2020

Absolutely Fantastic

5
Easy to set up, straight forward and reliable insurance. Reviewed on: 31st August 2020

So simple and clear!

4
The trust pilot reviews for Waggel were excellent so I completed a super quick and easy quote online. Now set up and with an excellent premium Reviewed on: 30th August 2020

great insurance with lots of extra benefits

5
Great insurance with a personal customer champion, the insurance also offers lots of discounts for a variety of products and a free chat app with vets. Reviewed on: 30th August 2020

Great product

5
Very easy to change insurer, and to start up this one. Reviewed on: 30th August 2020

Friendly, good price and good communication

4
When I got my new puppy, I needed insurance at a good price and had a few queries about transferring from the temporary cover provided via the breeder. My query was answered quickly and helpfully. Reviewed on: 30th August 2020

So easy to set up

5
Not had to make a claim but setting up the insurance was so easy compared to other companies, so I'm hopeful that making a claim will be if I ever need to! Reviewed on: 30th August 2020

Excellent service!

5
Super happy with the simplicity of the insurance. Very user friendly! Reviewed on: 29th August 2020

we love their membership's perks

5
I insured my 6 cats with 3 different insurers, 2 being with Waggel. Whilst pricing in all three insurers is quite consistent, Waggel is the only insurer that keeps you (and your pets) entertained with their membership programme. This includes various membership perks and rewards, and lotteries too. They also have a good and quite active Facebook community, group, so you can share your pet's photos, see others, make friends with other Waggel members, giving you that nice family feeling. Reviewed on: 29th August 2020

Easy to use

5
I have recently got my first pet, a kitten and I have been really happy with how easy it is to use Waggel and the interface always reminds you of your policy and how much you have. Reviewed on: 29th August 2020

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