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Waggel: Pet insurance reviews

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4.75
Based on 1,248 reviews, last reviewed 24th Mar 2026
300% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
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8%
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1%
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0%
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1%

Latest highest rating:

5

Waggle was easy to use and add more of my pets, I ha... Waggle was easy to use and add more of my pets, I have 4 with different requirements. Process was easy. Reviewed on: 24th March 2026
Sara F's avatar
Sara F

Latest lowest rating:

1

Worst pet insurance ever! Waggle refused to pay our claim for an emergency vet treatment when our dog had breathing problems. Referred it to a pre existing condition when our d... Read more Reviewed on: 23rd January 2026
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Simon
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About this product

Waggel offers lifetime pet insurance policies that cover the big stuff like dental care, cancer and diabetes.

Waggel gives all members access to 24/7 vet care, a triage service, behaviour and nutrition support.

Waggel pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Waggel before, you can also leave a review and share your experience.

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Waggel Pet insurance reviews (1248)

Friendly, good price and good communication

4
When I got my new puppy, I needed insurance at a good price and had a few queries about transferring from the temporary cover provided via the breeder. My query was answered quickly and helpfully. Reviewed on: 30th August 2020
Sharon Woodruff 's avatar
Sharon Woodruff

So easy to set up

5
Not had to make a claim but setting up the insurance was so easy compared to other companies, so I'm hopeful that making a claim will be if I ever need to! Reviewed on: 30th August 2020
Briony.black@hotmail.co.uk 's avatar
[email protected]

Excellent service!

5
Super happy with the simplicity of the insurance. Very user friendly! Reviewed on: 29th August 2020
Sophie Jones's avatar
Sophie Jones

we love their membership's perks

5
I insured my 6 cats with 3 different insurers, 2 being with Waggel. Whilst pricing in all three insurers is quite consistent, Waggel is the only insurer that keeps you (and your pets) entertained with their membership programme. This includes various membership perks and rewards, and lotteries too. They also have a good and quite active Facebook community, group, so you can share your pet's photos, see others, make friends with other Waggel members, giving you that nice family feeling. Reviewed on: 29th August 2020
Elena's avatar
Elena

Easy to use

5
I have recently got my first pet, a kitten and I have been really happy with how easy it is to use Waggel and the interface always reminds you of your policy and how much you have. Reviewed on: 29th August 2020
Ekaterina Kuleshova 's avatar
Ekaterina Kuleshova

Very friendly and helpful

5
Excellent customer service. Very easy, straight forward and helpful with choosing the best product for my pet. Highly recommended. (and a good price) Reviewed on: 29th August 2020
Jules 's avatar
Jules

Easy great benefits

5
Nice community feel, easy to set up. Lots of benefits. Like the free vet advise especially with a puppy any signs of unwell can be a worry Reviewed on: 29th August 2020
Sophie Molkenthin's avatar
Sophie Molkenthin

Fab

5
Professional, really quick and easy to contact. Claim resolved quickly. Great company. Would recommend Reviewed on: 28th August 2020
Bev gilbert's avatar
Bev gilbert

Great easy platform

5
So far been a great experience and great platform to review your policy and insurance Reviewed on: 28th August 2020
Nicole Neves's avatar
Nicole Neves

Refreshing company

5
Always go above and beyond and are helpful. Not like old fashioned companies. Reviewed on: 28th August 2020
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