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Waggel: Pet Insurance reviews

4.73
Based on 1,243 reviews, last reviewed 18th Jun 2025
100% decrease in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
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Latest highest rating:

5

Easy experience, and good deal. Easy experience, and good deal. A little too over the top with communications during the quoting process and marketing since but provide some really g... Read more Reviewed on: 25th March 2025
jake_sandford's avatar
jake_sandford

Latest lowest rating:

1

Waggel will add "triage" to your policy without aski... Waggel will add "triage" to your policy without asking, then refuse to remove it when you notice. ONly way to remove it is to cancel and restart the p... Read more Reviewed on: 18th June 2025
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sam

About this product

Before taking out a new pet insurance policy, check customer reviews to be confident that the provider is reputable. We’ve got plenty of Waggel pet insurance reviews to help you understand more about the provider.

Waggel provides pet insurance for cats and dogs. Unlike many insurers, Waggel does not offer different types of policies but instead offers one all-inclusive policy. The policy provides access to 24/7 vet video calls as well as consultations with behaviour and nutrition specialists. Waggel policyholders can benefit from a simplified online claims process, as well as new rewards and perks every month.

If Waggel sounds like the right insurer for you, gain valuable insight into the provider by reading our Waggel pet insurance reviews. Find out how satisfied customers have been with the all-inclusive policy. Learn more about the claims process and how simple policyholders have found it. Find out why customers chose Waggel and whether they would renew their policy with the provider. All of this and more can be found in the reviews on Smart Money People.

Have you had a pet insurance policy with Waggel? Share your experience by writing an honest review and help other pet owners doing their research. Tell us why you chose Waggel as your pet insurance provider, and whether it has lived up to your expectations. Tell us what animal you insured and how secure you have found the all-inclusive policy. If you’ve had experience with the customer service team or claims process, share details with our Smart Money People community. Whether good or bad, leave a Waggel pet insurance review today. Together, we can help people like you make better financial decisions.

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Waggel Pet Insurance reviews (1243)

Totally customer focussed

5
Easy online application and phone contact when I needed help. Love the additional Ethical support for animals. Reviewed on: 14th August 2020

Easy, clear, good value

5
Scrap petplan and clunky insurance vendors, this is the future. We’ve already had two months free for referrals, the product is very slick, and easy to use. Hope you go far! Reviewed on: 14th August 2020

Lifetime pet insurance

5
Innovative company, super easy sign up and a great alternative for doggies who may need ongoing tests due to underlying conditions which can prove very expensive with other insurance companies. Other companies have 'per conditon' clauses that means if there's another issue with the same organ it's all bundled up with the same initial issue. Waggel has a lifetime cover. Also a very good online portal where you can see all the details of your policy. Huge step up from their competitors where you have to call them and sit on the line for half an age. No need for that with Waggel. Reviewed on: 13th August 2020

Trustworthy & Transparent - A Rarity!

5
Waggel's customer service is great - friendly, straightforward and no business-speak! I've had to use them a few times since I started my policy and often wondered what the catch was, but there isn't one! In a world of distrust within insurance/finance companies these guys standout because they keep the customer at the forefront and care about the way they work. They're one of the most ethical companies I've dealt with. Reviewed on: 13th August 2020

Seamless service, a pleasure to use!

5
Easy sign up, easy to adjust your amounts, and even easier to make a claim! Extremely user-friendly platform makes using the service a breeze, and the affiliate offers are a fantastic perk. Would 100% reccomend! Reviewed on: 13th August 2020

I like the connection and interaction

4
Not much more at the moment, but seem friendly and approachable. Reviewed on: 13th August 2020

Fantastic

5
Affordable and comprehensive cover. Easy to use website and great customer service. Reviewed on: 13th August 2020

Gentlemen - and Ladies!

5
Dealing with Waggel is dealing with gentlemen - and ladies. Not only are they courteous and helpful, but manifestly honest. Reviewed on: 13th August 2020

Reasurence for my bundles of fluff

5
Great modern and easy to understand service to give you peace of mind! Reviewed on: 13th August 2020

Flexible, affordable and great customer service

5
Recommended by a friend and we both got 1 months free cover. My insurance renewal for Carlos the Boxer increased by 150% with More Than after a relatively small claim. The flexibility that Waggel offers means I can choose the amount of cover and what I can afford to pay. I will definitely by swapping Wally the Boxer and Sasha the Jack Russell to Waggel when their renewals are due. Reviewed on: 13th August 2020

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