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Waggel: Pet insurance reviews

4.15
Based on 1,259 reviews, last reviewed 2nd Sep 2026
200% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

Great triage system with an app which is super helpf... Great triage system with an app which is super helpful and not always pushing for vet visits. Reasonable price but I do have quite a high excess to ge... Read more Reviewed on: 2nd September 2026
Dan-'s avatar
Dan-

Latest lowest rating:

1

Triage service sucks They have this policy where you have to first go through a digital call with a vet before you can visit a vet. If you visit a vet first and don’t do ... Read more Reviewed on: 31st July 2026
Ken B's avatar
Ken B

About this product

Waggel offers lifetime pet insurance policies that cover the big stuff like dental care, cancer and diabetes.

Waggel gives all members access to 24/7 vet care, a triage service, behaviour and nutrition support.

Waggel pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Waggel before, you can also leave a review and share your experience.

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Waggel Pet insurance reviews (1259)

Straightforward modern approach, so easy to sign up, best rates for decent cover

5
Very helpful when needing answers to a few questions. Liked how easy the process was to sign up. Policy plan terms seem well priced and fair for what is covered. Reviewed on: 15th August 2020

Amazing! Welcome to 2020!

5
Waggle is what Monzo is to banking... innovative, bold, and new! Very easy to navigate and super user friendly. Only way to improve it by creating an app. Reviewed on: 15th August 2020

Our Sparkle is back!

5
I reviewed a number of pet insurance companies, and it was a no brainer, the reviews, the cost, the customer service.... our cat ‘Sparkle’ was in trouble, limping and not eating, he was able to fully recover after Waggle helped pay for the vet bills. Our Sparkle is back! thanks to Waggle Reviewed on: 14th August 2020

Affordable price and easy to set up

5
Took less than 5mins to sort my pet insurance out online, got the plan I wanted at a great price Reviewed on: 14th August 2020

Easy to set up

5
Very easy to set up and really happy with it Reviewed on: 14th August 2020

Awesome company

5
Really easy to use, and very friendly customer service! Reviewed on: 14th August 2020

New to Waggel

4
I'm very new but the process has been so simple and information has been really clear. I'm very happy, so far! Reviewed on: 14th August 2020

A refreshingly different pet insurer

5
Switched to Waggel 6 months ago. They provide a very human (as well as animal) service. Everything is clear and simple. They are providing the same cover as our previous insurer but for half the price. They also offer some smart little perks and have an excellent advice and video-vet service. what's not to like? Reviewed on: 14th August 2020

New Customer

4
I only signed a month ago and so am not in a position to say very much. But the process of joining was very smooth, inspiring confidence for the future. Reviewed on: 14th August 2020

Great service, great value!

5
Signing up was easy. The service was friendly, and a great product and value for protection of our little Golden Retriever puppy. Reviewed on: 14th August 2020

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