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Waggel: Pet insurance reviews

4.73
Based on 1,244 reviews, last reviewed 7th Aug 2025
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in the past 90 days
100% decrease in 1 star reviews
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Latest highest rating:

5

Easy experience, and good deal. Easy experience, and good deal. A little too over the top with communications during the quoting process and marketing since but provide some really g... Read more Reviewed on: 25th March 2025
jake_sandford's avatar
jake_sandford

Latest lowest rating:

1

Scam insurance, great until you make a claim. Initially I was really happy with how good their website was to use, how good the price was and everything seemed great that was until making a claim ... Read more Reviewed on: 7th August 2025
RC's avatar
RC

About this product

Waggel offer lifetime pet insurance policies.

There’s a £0 excess option available and you can get free vet, behaviour and nutritionist video calls as part of your Waggle pet insurance policy. Waggel cover treatment costs associated with dental-related accidents and illnesses.

Waggel pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Waggel before, you can also leave a review and share your experience.

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Waggel Pet insurance reviews (1244)

More than just an insurer

5
Waggle do not just insure your pet. They also ensure that through their online interactive tools, you are able to provide your pet the best care possible. My pets are their pets in a way Reviewed on: 14th August 2020

Totally customer focussed

5
Easy online application and phone contact when I needed help. Love the additional Ethical support for animals. Reviewed on: 14th August 2020

Easy, clear, good value

5
Scrap petplan and clunky insurance vendors, this is the future. We’ve already had two months free for referrals, the product is very slick, and easy to use. Hope you go far! Reviewed on: 14th August 2020

Lifetime pet insurance

5
Innovative company, super easy sign up and a great alternative for doggies who may need ongoing tests due to underlying conditions which can prove very expensive with other insurance companies. Other companies have 'per conditon' clauses that means if there's another issue with the same organ it's all bundled up with the same initial issue. Waggel has a lifetime cover. Also a very good online portal where you can see all the details of your policy. Huge step up from their competitors where you have to call them and sit on the line for half an age. No need for that with Waggel. Reviewed on: 13th August 2020

Trustworthy & Transparent - A Rarity!

5
Waggel's customer service is great - friendly, straightforward and no business-speak! I've had to use them a few times since I started my policy and often wondered what the catch was, but there isn't one! In a world of distrust within insurance/finance companies these guys standout because they keep the customer at the forefront and care about the way they work. They're one of the most ethical companies I've dealt with. Reviewed on: 13th August 2020

Seamless service, a pleasure to use!

5
Easy sign up, easy to adjust your amounts, and even easier to make a claim! Extremely user-friendly platform makes using the service a breeze, and the affiliate offers are a fantastic perk. Would 100% reccomend! Reviewed on: 13th August 2020

I like the connection and interaction

4
Not much more at the moment, but seem friendly and approachable. Reviewed on: 13th August 2020

Fantastic

5
Affordable and comprehensive cover. Easy to use website and great customer service. Reviewed on: 13th August 2020

Gentlemen - and Ladies!

5
Dealing with Waggel is dealing with gentlemen - and ladies. Not only are they courteous and helpful, but manifestly honest. Reviewed on: 13th August 2020

Reasurence for my bundles of fluff

5
Great modern and easy to understand service to give you peace of mind! Reviewed on: 13th August 2020

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