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Waggel: Pet insurance reviews

View other Waggel products
4.74
Based on 1,245 reviews, last reviewed 23rd Jan 2026
No new 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
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Latest highest rating:

5

Easy experience, and good deal. Easy experience, and good deal. A little too over the top with communications during the quoting process and marketing since but provide some really g... Read more Reviewed on: 25th March 2025
jake_sandford's avatar
jake_sandford

Latest lowest rating:

1

Worst pet insurance ever! Waggle refused to pay our claim for an emergency vet treatment when our dog had breathing problems. Referred it to a pre existing condition when our d... Read more Reviewed on: 23rd January 2026
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Simon
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About this product

Waggel offers lifetime pet insurance policies that cover the big stuff like dental care, cancer and diabetes.

Waggel gives all members access to 24/7 vet care, a triage service, behaviour and nutrition support.

Waggel pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Waggel before, you can also leave a review and share your experience.

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Waggel Pet insurance reviews (1245)

Simple and affordable Pet Insurance

5
Waggel provides simple and comprehensive pet insurance. Their customer service is great and the process so really straightforward. Reviewed on: 14th August 2020
Isabelle's avatar
Isabelle

More than just an insurer

5
Waggle do not just insure your pet. They also ensure that through their online interactive tools, you are able to provide your pet the best care possible. My pets are their pets in a way Reviewed on: 14th August 2020
Ian's avatar
Ian

Totally customer focussed

5
Easy online application and phone contact when I needed help. Love the additional Ethical support for animals. Reviewed on: 14th August 2020
Lynda's avatar
Lynda

Easy, clear, good value

5
Scrap petplan and clunky insurance vendors, this is the future. We’ve already had two months free for referrals, the product is very slick, and easy to use. Hope you go far! Reviewed on: 14th August 2020
Alexander Holden's avatar
Alexander Holden

Lifetime pet insurance

5
Innovative company, super easy sign up and a great alternative for doggies who may need ongoing tests due to underlying conditions which can prove very expensive with other insurance companies. Other companies have 'per conditon' clauses that means if there's another issue with the same organ it's all bundled up with the same initial issue. Waggel has a lifetime cover. Also a very good online portal where you can see all the details of your policy. Huge step up from their competitors where you have to call them and sit on the line for half an age. No need for that with Waggel. Reviewed on: 13th August 2020
Deeyana Angelo's avatar
Deeyana Angelo

Trustworthy & Transparent - A Rarity!

5
Waggel's customer service is great - friendly, straightforward and no business-speak! I've had to use them a few times since I started my policy and often wondered what the catch was, but there isn't one! In a world of distrust within insurance/finance companies these guys standout because they keep the customer at the forefront and care about the way they work. They're one of the most ethical companies I've dealt with. Reviewed on: 13th August 2020
Anna's avatar
Anna

Seamless service, a pleasure to use!

5
Easy sign up, easy to adjust your amounts, and even easier to make a claim! Extremely user-friendly platform makes using the service a breeze, and the affiliate offers are a fantastic perk. Would 100% reccomend! Reviewed on: 13th August 2020
Colette88's avatar
Colette88

I like the connection and interaction

4
Not much more at the moment, but seem friendly and approachable. Reviewed on: 13th August 2020
Anna Anderton-Franc's avatar
Anna Anderton-Franc

Fantastic

5
Affordable and comprehensive cover. Easy to use website and great customer service. Reviewed on: 13th August 2020
Natalie's avatar
Natalie

Gentlemen - and Ladies!

5
Dealing with Waggel is dealing with gentlemen - and ladies. Not only are they courteous and helpful, but manifestly honest. Reviewed on: 13th August 2020
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George Allen

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