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Waggel: Pet insurance reviews

4.74
Based on 1,245 reviews, last reviewed 23rd Jan 2026
No new 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
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9%
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Latest highest rating:

5

Easy experience, and good deal. Easy experience, and good deal. A little too over the top with communications during the quoting process and marketing since but provide some really g... Read more Reviewed on: 25th March 2025
jake_sandford's avatar
jake_sandford

Latest lowest rating:

1

Worst pet insurance ever! Waggle refused to pay our claim for an emergency vet treatment when our dog had breathing problems. Referred it to a pre existing condition when our d... Read more Reviewed on: 23rd January 2026
Simon's avatar
Simon

About this product

Waggel offers lifetime pet insurance policies that cover the big stuff like dental care, cancer and diabetes.

Waggel gives all members access to 24/7 vet care, a triage service, behaviour and nutrition support.

Waggel pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Waggel before, you can also leave a review and share your experience.

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Waggel Pet insurance reviews (1245)

Great totally transparent and fantastic access

5
Overwhelmed with the process of insuring a pet simply and without the reams of questions from other insurers. Very simple to understand how the system works and great app controlled account, benefits of having a vet nurse on hand and a video on demand calls if required a massive bonus. They have really caught the idea of remotely tackling this using all the current IT solutions. Great Reviewed on: 12th August 2020

Yes

5
Only just bought insurance from them but I had total control on how much cover I wanted and the cost , it was so easy to set up and understand unlike other insurers, only thing I could say for improvement would be to create an app so as in an emergency it was all accessible easier. Reviewed on: 12th August 2020

Great insurance for a great price

5
Easy to set up and easier to use, with a price that beats out the competition. And with free video calls with vets, we know we can face whatever issues arise! Reviewed on: 12th August 2020

Simple, fairly priced insurance

4
Was looking for alternative quotes and liked the idea of an online based insurer. Process was very clear and straight forward, what not to like?!? Reviewed on: 12th August 2020

Great value and easy to sign-up

5
Waggel offers the best value for money and the sign-up makes life a lot easier. Reviewed on: 12th August 2020

fair and amazing to deal with

5
quick and easy process to sign up to with no hidden charges Reviewed on: 12th August 2020

Easy to set up great experience

5
Very easy to set up and use. Lovely perks also available. Definitely recommend. Reviewed on: 12th August 2020

Easy, clear, fairly priced and comprehensive...what more do you want?

5
As above.... it stands out amongst insurers. All others feel like they’re canal boats in a speedboat world in comparison. Reviewed on: 12th August 2020

Ameowsingly good service!

5
Fantastic service, simple and always there to help. Video chat with vets also fantastic. Great insurers. Love the Facebook group. Reviewed on: 12th August 2020

Easy and comprehensive

5
I have 2 cats and a dog, without Waggel I would have to compromise on their insurance. Reviewed on: 12th August 2020

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