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Waggel: Pet insurance reviews

View other Waggel products
3.93
Based on 1,251 reviews, last reviewed 15th Jun 2026
100% decrease in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

Waggle was easy to use and add more of my pets, I ha... Waggle was easy to use and add more of my pets, I have 4 with different requirements. Process was easy. Reviewed on: 24th March 2026
Sara F's avatar
Sara F

Latest lowest rating:

1

Dental NOT included!!! Being over 60 and living alone im not that computer savvy. So when i saw waggel i decided to insure my older rescue moggy. 3 months in and his breath... Read more Reviewed on: 15th June 2026
Jackie K's avatar
Jackie K
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About this product

Waggel offers lifetime pet insurance policies that cover the big stuff like dental care, cancer and diabetes.

Waggel gives all members access to 24/7 vet care, a triage service, behaviour and nutrition support.

Waggel pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Waggel before, you can also leave a review and share your experience.

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Waggel Pet insurance reviews (1251)

Easy and reasonable

5
we were looking for insurance for our puppy and after reading reviews we chose waggle and are very pleased Reviewed on: 12th August 2020
Twiggy's avatar
Twiggy

Have just bought the best, easiest, best priced product!

5
A completely great purchase experience compared with the other (big brand and mainstream insurance company) options I tried. Friendly, with choices and understanding what pet owners might want (not what insurers might want!!). Haven't had to make a claim yet of course, and hopefully never will, but Waggel immediately in touch with named handler should I ever need to - very reassuring! Reviewed on: 12th August 2020
David Clarke's avatar
David Clarke

Quick and efficient

5
Very happy with my dealings with waggle. Application was quick, claim process quick and simple. Reviewed on: 12th August 2020
Linda Pope's avatar
Linda Pope

Simple and helpful

5
The website, communications and policy are easy to follow and they seem to genuinely cate about covering pet health. Reviewed on: 12th August 2020
Rebecca Faulkner's avatar
Rebecca Faulkner

Great insurance

5
Convenient app and easy to communicate with Waggel when necessary. Reviewed on: 12th August 2020
Vicky 's avatar
Vicky

Brilliant so far

5
First time getting pet insurance and there's been so many great benefits so far. Video chats with vets and behaviour consultants for free! Reviewed on: 12th August 2020
Sof Petrou's avatar
Sof Petrou

Great totally transparent and fantastic access

5
Overwhelmed with the process of insuring a pet simply and without the reams of questions from other insurers. Very simple to understand how the system works and great app controlled account, benefits of having a vet nurse on hand and a video on demand calls if required a massive bonus. They have really caught the idea of remotely tackling this using all the current IT solutions. Great Reviewed on: 12th August 2020
Rowan's avatar
Rowan

Yes

5
Only just bought insurance from them but I had total control on how much cover I wanted and the cost , it was so easy to set up and understand unlike other insurers, only thing I could say for improvement would be to create an app so as in an emergency it was all accessible easier. Reviewed on: 12th August 2020
Lyndsey Friend's avatar
Lyndsey Friend

Great insurance for a great price

5
Easy to set up and easier to use, with a price that beats out the competition. And with free video calls with vets, we know we can face whatever issues arise! Reviewed on: 12th August 2020
Ryanvcthomas's avatar
Ryanvcthomas

Simple, fairly priced insurance

4
Was looking for alternative quotes and liked the idea of an online based insurer. Process was very clear and straight forward, what not to like?!? Reviewed on: 12th August 2020
Ebar's avatar
Ebar

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