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Waggel: Pet insurance reviews

View other Waggel products
4.75
Based on 1,248 reviews, last reviewed 24th Mar 2026
300% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
8%
See only 3 star reviews
1%
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0%
See only 1 star reviews
1%

Latest highest rating:

5

Waggle was easy to use and add more of my pets, I ha... Waggle was easy to use and add more of my pets, I have 4 with different requirements. Process was easy. Reviewed on: 24th March 2026
Sara F's avatar
Sara F

Latest lowest rating:

1

Worst pet insurance ever! Waggle refused to pay our claim for an emergency vet treatment when our dog had breathing problems. Referred it to a pre existing condition when our d... Read more Reviewed on: 23rd January 2026
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Simon
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About this product

Waggel offers lifetime pet insurance policies that cover the big stuff like dental care, cancer and diabetes.

Waggel gives all members access to 24/7 vet care, a triage service, behaviour and nutrition support.

Waggel pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Waggel before, you can also leave a review and share your experience.

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Waggel Pet insurance reviews (1248)

Easy, clear, fairly priced and comprehensive...what more do you want?

5
As above.... it stands out amongst insurers. All others feel like they’re canal boats in a speedboat world in comparison. Reviewed on: 12th August 2020
MPP's avatar
MPP

Ameowsingly good service!

5
Fantastic service, simple and always there to help. Video chat with vets also fantastic. Great insurers. Love the Facebook group. Reviewed on: 12th August 2020
Lizzie Rustles's avatar
Lizzie Rustles

Easy and comprehensive

5
I have 2 cats and a dog, without Waggel I would have to compromise on their insurance. Reviewed on: 12th August 2020
Victoria's avatar
Victoria

excellent service

5
We insured our Dachshund with Waggel and after only a few weeks of taking out the policy he developed IVDD which required an operation. Waggel paid for the surgery directly without any fuss or hassle. Would recommend Reviewed on: 12th August 2020
dawn berry's avatar
dawn berry

Highly recommend

5
Highly recommend, reasonable prices and very helpful. Reviewed on: 12th August 2020
Charlene's avatar
Charlene

Customer friendly insurance.

4
The website is clear to understand and simple to navigate. I recommended a friend and received 2 months free. Very happy so far. Reviewed on: 12th August 2020
J Clayton 's avatar
J Clayton

Fab customer service and great cover!

5
Having been a customer of another insurance provider for many years, I was nervous about changing to another provider that was so much cheaper! You get what you pay for right? But I was wrong. Waggel are amazing. Great customer service and an unbelievably affordable price. I'm recommending them all over the place now! Reviewed on: 12th August 2020
Natasha's avatar
Natasha

Great and efficient service

4
I was shopping around looking at the different offers for insurance. I came across Waggel. A customer champion emailed me straight away offering to help. I am so happy that Vet video calls is included I get so anxious getting my cat into a carrier this is going lift a massive weight off my shoulders !!!!!!!! Reviewed on: 12th August 2020
Megan's avatar
Megan

So lucky I found Waggel

5
After comparing pet insurances for a while, I thought I'd leave my 10 year old Border Collie uninsured. Thanks to Waggel I found a pet insurance that I can afford and feel so relieved in case I need extensive care and treatment for my dog Reviewed on: 12th August 2020
Eva's avatar
Eva

Simple easy insurance. How it should be!

5
Simple easy insurance. How it should be! Super friendly staff on hand to answer any questions. App is easy to use. Over all no issues and would recommend! Reviewed on: 12th August 2020
Fi's avatar
Fi

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