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Waggel: Pet Insurance reviews

4.73
Based on 1,243 reviews, last reviewed 18th Jun 2025
100% decrease in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
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Latest highest rating:

5

Easy experience, and good deal. Easy experience, and good deal. A little too over the top with communications during the quoting process and marketing since but provide some really g... Read more Reviewed on: 25th March 2025
jake_sandford's avatar
jake_sandford

Latest lowest rating:

1

Waggel will add "triage" to your policy without aski... Waggel will add "triage" to your policy without asking, then refuse to remove it when you notice. ONly way to remove it is to cancel and restart the p... Read more Reviewed on: 18th June 2025
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sam

About this product

Before taking out a new pet insurance policy, check customer reviews to be confident that the provider is reputable. We’ve got plenty of Waggel pet insurance reviews to help you understand more about the provider.

Waggel provides pet insurance for cats and dogs. Unlike many insurers, Waggel does not offer different types of policies but instead offers one all-inclusive policy. The policy provides access to 24/7 vet video calls as well as consultations with behaviour and nutrition specialists. Waggel policyholders can benefit from a simplified online claims process, as well as new rewards and perks every month.

If Waggel sounds like the right insurer for you, gain valuable insight into the provider by reading our Waggel pet insurance reviews. Find out how satisfied customers have been with the all-inclusive policy. Learn more about the claims process and how simple policyholders have found it. Find out why customers chose Waggel and whether they would renew their policy with the provider. All of this and more can be found in the reviews on Smart Money People.

Have you had a pet insurance policy with Waggel? Share your experience by writing an honest review and help other pet owners doing their research. Tell us why you chose Waggel as your pet insurance provider, and whether it has lived up to your expectations. Tell us what animal you insured and how secure you have found the all-inclusive policy. If you’ve had experience with the customer service team or claims process, share details with our Smart Money People community. Whether good or bad, leave a Waggel pet insurance review today. Together, we can help people like you make better financial decisions.

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Waggel Pet Insurance reviews (1243)

Customer friendly insurance.

4
The website is clear to understand and simple to navigate. I recommended a friend and received 2 months free. Very happy so far. Reviewed on: 12th August 2020

Fab customer service and great cover!

5
Having been a customer of another insurance provider for many years, I was nervous about changing to another provider that was so much cheaper! You get what you pay for right? But I was wrong. Waggel are amazing. Great customer service and an unbelievably affordable price. I'm recommending them all over the place now! Reviewed on: 12th August 2020

Great and efficient service

4
I was shopping around looking at the different offers for insurance. I came across Waggel. A customer champion emailed me straight away offering to help. I am so happy that Vet video calls is included I get so anxious getting my cat into a carrier this is going lift a massive weight off my shoulders !!!!!!!! Reviewed on: 12th August 2020

So lucky I found Waggel

5
After comparing pet insurances for a while, I thought I'd leave my 10 year old Border Collie uninsured. Thanks to Waggel I found a pet insurance that I can afford and feel so relieved in case I need extensive care and treatment for my dog Reviewed on: 12th August 2020

Simple easy insurance. How it should be!

5
Simple easy insurance. How it should be! Super friendly staff on hand to answer any questions. App is easy to use. Over all no issues and would recommend! Reviewed on: 12th August 2020

Great benefits

5
Thankfully I have not had to claim yet, but have used many of the benefits like discounts and the free behavioural specialist has been invaluable in assisting me to correct behaviour in my lockdown pup. Reviewed on: 12th August 2020

Great so far!

5
Waggel is super easy to use from the beginning. I haven’t yet had to make a claim but I have no doubt it will be a simple process if I do. The website is well made and the rewards you can get are thoughtful. Overall a great company. Reviewed on: 12th August 2020

Clear, simple, easy and competitive

5
Thankfully we've not had to claim but the customer experience is great. User friendly app helps and straight forward to choose cover options. Reviewed on: 12th August 2020

Great insurer

5
Waggle makes pet insurance understandable and easy to sort - no jargon, no dodgy wording. Just genuinely want the best for your pet. Breath of fresh air. Reviewed on: 12th August 2020

My cats love it!

5
Well, they love it because they get more treats because of all the money I save being insured with Waggel. They get more cuddles too because I spend less time worrying about the what-if‘s and vet bills. Happy cat-dad, happy cats! Reviewed on: 12th August 2020

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