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Waggel: Pet insurance reviews

View other Waggel products
4.15
Based on 1,259 reviews, last reviewed 2nd Sep 2026
200% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

Great triage system with an app which is super helpf... Great triage system with an app which is super helpful and not always pushing for vet visits. Reasonable price but I do have quite a high excess to ge... Read more Reviewed on: 2nd September 2026
Dan-'s avatar
Dan-

Latest lowest rating:

1

Triage service sucks They have this policy where you have to first go through a digital call with a vet before you can visit a vet. If you visit a vet first and don’t do ... Read more Reviewed on: 31st July 2026
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Ken B
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About this product

Waggel offers lifetime pet insurance policies that cover the big stuff like dental care, cancer and diabetes.

Waggel gives all members access to 24/7 vet care, a triage service, behaviour and nutrition support.

Waggel pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Waggel before, you can also leave a review and share your experience.

Review Waggel: Pet insurance now

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Waggel Pet insurance reviews (1259)

Easy to set up great experience

5
Very easy to set up and use. Lovely perks also available. Definitely recommend. Reviewed on: 12th August 2020
Helen Millington's avatar
Helen Millington

Easy, clear, fairly priced and comprehensive...what more do you want?

5
As above.... it stands out amongst insurers. All others feel like they’re canal boats in a speedboat world in comparison. Reviewed on: 12th August 2020
MPP's avatar
MPP

Ameowsingly good service!

5
Fantastic service, simple and always there to help. Video chat with vets also fantastic. Great insurers. Love the Facebook group. Reviewed on: 12th August 2020
Lizzie Rustles's avatar
Lizzie Rustles

Easy and comprehensive

5
I have 2 cats and a dog, without Waggel I would have to compromise on their insurance. Reviewed on: 12th August 2020
Victoria's avatar
Victoria

excellent service

5
We insured our Dachshund with Waggel and after only a few weeks of taking out the policy he developed IVDD which required an operation. Waggel paid for the surgery directly without any fuss or hassle. Would recommend Reviewed on: 12th August 2020
dawn berry's avatar
dawn berry

Highly recommend

5
Highly recommend, reasonable prices and very helpful. Reviewed on: 12th August 2020
Charlene's avatar
Charlene

Customer friendly insurance.

4
The website is clear to understand and simple to navigate. I recommended a friend and received 2 months free. Very happy so far. Reviewed on: 12th August 2020
J Clayton 's avatar
J Clayton

Fab customer service and great cover!

5
Having been a customer of another insurance provider for many years, I was nervous about changing to another provider that was so much cheaper! You get what you pay for right? But I was wrong. Waggel are amazing. Great customer service and an unbelievably affordable price. I'm recommending them all over the place now! Reviewed on: 12th August 2020
Natasha's avatar
Natasha

Great and efficient service

4
I was shopping around looking at the different offers for insurance. I came across Waggel. A customer champion emailed me straight away offering to help. I am so happy that Vet video calls is included I get so anxious getting my cat into a carrier this is going lift a massive weight off my shoulders !!!!!!!! Reviewed on: 12th August 2020
Megan's avatar
Megan

So lucky I found Waggel

5
After comparing pet insurances for a while, I thought I'd leave my 10 year old Border Collie uninsured. Thanks to Waggel I found a pet insurance that I can afford and feel so relieved in case I need extensive care and treatment for my dog Reviewed on: 12th August 2020
Eva's avatar
Eva

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