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Waggel: Pet insurance reviews

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4.74
Based on 1,245 reviews, last reviewed 23rd Jan 2026
No new 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
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9%
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1%
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0%
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1%

Latest highest rating:

5

Easy experience, and good deal. Easy experience, and good deal. A little too over the top with communications during the quoting process and marketing since but provide some really g... Read more Reviewed on: 25th March 2025
jake_sandford's avatar
jake_sandford

Latest lowest rating:

1

Worst pet insurance ever! Waggle refused to pay our claim for an emergency vet treatment when our dog had breathing problems. Referred it to a pre existing condition when our d... Read more Reviewed on: 23rd January 2026
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Simon
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About this product

Waggel offers lifetime pet insurance policies that cover the big stuff like dental care, cancer and diabetes.

Waggel gives all members access to 24/7 vet care, a triage service, behaviour and nutrition support.

Waggel pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Waggel before, you can also leave a review and share your experience.

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Waggel Pet insurance reviews (1245)

Peace of mind.

5
Having owned a pet that was attacked i know how important it is to have the right insurance. Waggel have taken the worry of having to weigh up quality of cover over cost as offer good options on both at reasonable prices. Also their customer service is always on hand with no issue to big to deal with. I cherish my pet more than anything and want peace of mind. I have that with waggel. Reviewed on: 12th August 2020
Gaynor Standish 's avatar
Gaynor Standish

Insurance for 21st Century

5
Was considering going for self pay as my dog has existing life long allergy, however Waggel insure everything else at good value when others won't even offer cover. Peace of mind. Reviewed on: 12th August 2020
Alison Fieldhouse's avatar
Alison Fieldhouse

Keep it Simple

5
I’ve just joined Waggle, which was so easy in line. No jargon and lots of advice and support. What more would you want for your best friend? Reviewed on: 12th August 2020
Alison Rose's avatar
Alison Rose

Easy and Great Prices

5
Searched everywhere for our breed and nowhere had it except Waggle. Touch wood nothing to report so far but brilliant service so far easy to contact and great prices. Reviewed on: 12th August 2020
Chantel Clark's avatar
Chantel Clark

Great pet insurance

5
Signing up was super easy and everything was explained fully and simply. Will definitely be staying with waggel as our pet insurance provider Reviewed on: 12th August 2020
Vicky's avatar
Vicky

Fantastic pet insurance

5
Really easy to use app! Access to online vet 24 hrs/day. Reviewed on: 12th August 2020
Michaela Lynn's avatar
Michaela Lynn

Great service who understand what you want and need

5
A company who understand what their customers want and needs. Really responsive to questions and helpful Reviewed on: 12th August 2020
Rebecca Johnston's avatar
Rebecca Johnston

Perfect for a picky pet person

5
I spent weeks trying to find the perfect policy for my new puppy I even had a spreadsheet; after working out the pros and cons of every option Waggle was the stand out provider with generous limits for specific issues and dental as standard not to mention unlimited online vet appointments it was by far the best. I shared my research with the other new families of my pups brothers and sisters at least one of whom agreed and took out their policy too. I've yet to make a claim but have had lots of communication and membership perks so feel confident the customer service will be just as good. Reviewed on: 12th August 2020
Abi's avatar
Abi

Excellent product

5
Friendly animal insurance that really care about you and your pet Reviewed on: 12th August 2020
Lorraine Green's avatar
Lorraine Green

Not yet had to make a claim thankfully so paying out unknown

4
Setting up the insurance was easy and got good telephone service Reviewed on: 12th August 2020
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Diana Wells

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