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Waggel: Pet insurance reviews

View other Waggel products
4.15
Based on 1,259 reviews, last reviewed 2nd Sep 2026
200% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

Great triage system with an app which is super helpf... Great triage system with an app which is super helpful and not always pushing for vet visits. Reasonable price but I do have quite a high excess to ge... Read more Reviewed on: 2nd September 2026
Dan-'s avatar
Dan-

Latest lowest rating:

1

Triage service sucks They have this policy where you have to first go through a digital call with a vet before you can visit a vet. If you visit a vet first and don’t do ... Read more Reviewed on: 31st July 2026
Ken B's avatar
Ken B
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About this product

Waggel offers lifetime pet insurance policies that cover the big stuff like dental care, cancer and diabetes.

Waggel gives all members access to 24/7 vet care, a triage service, behaviour and nutrition support.

Waggel pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Waggel before, you can also leave a review and share your experience.

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Waggel Pet insurance reviews (1259)

Simple easy insurance. How it should be!

5
Simple easy insurance. How it should be! Super friendly staff on hand to answer any questions. App is easy to use. Over all no issues and would recommend! Reviewed on: 12th August 2020
Fi's avatar
Fi

Great benefits

5
Thankfully I have not had to claim yet, but have used many of the benefits like discounts and the free behavioural specialist has been invaluable in assisting me to correct behaviour in my lockdown pup. Reviewed on: 12th August 2020
Amanda Hopwood's avatar
Amanda Hopwood

Great so far!

5
Waggel is super easy to use from the beginning. I haven’t yet had to make a claim but I have no doubt it will be a simple process if I do. The website is well made and the rewards you can get are thoughtful. Overall a great company. Reviewed on: 12th August 2020
EleanorMonkey's avatar
EleanorMonkey

Clear, simple, easy and competitive

5
Thankfully we've not had to claim but the customer experience is great. User friendly app helps and straight forward to choose cover options. Reviewed on: 12th August 2020
MATT R's avatar
MATT R

Great insurer

5
Waggle makes pet insurance understandable and easy to sort - no jargon, no dodgy wording. Just genuinely want the best for your pet. Breath of fresh air. Reviewed on: 12th August 2020
Jemma Hall's avatar
Jemma Hall

My cats love it!

5
Well, they love it because they get more treats because of all the money I save being insured with Waggel. They get more cuddles too because I spend less time worrying about the what-if‘s and vet bills. Happy cat-dad, happy cats! Reviewed on: 12th August 2020
Frank Loman's avatar
Frank Loman

Great insurance provider

5
So easy to tailor to your needs, great cover and flexibility. Have recommended to friends and family. Reviewed on: 12th August 2020
Becky's avatar
Becky

Easy, with great perks

5
Reasonably priced, easy to sign up, and I’ve already used a couple of the great perks offered. Reviewed on: 12th August 2020
Hannah Shaw's avatar
Hannah Shaw

Excellent

5
Great value, easy to use and excellent customer service Reviewed on: 12th August 2020
Louka's avatar
Louka

Brilliant service.. so far so good!

5
I’ve only been with Waggel for a few months, but I’m really impressed. I’ve been able to VERY easily manage my account, payments and policy online as well as take advantage of the brilliant additions they have to offer. I’ve had a virtual behaviour consultation with a vet which was so helpful and I’m definitely going to book more. ..all for a reasonable cost. Would definitely recommend (already have but will keep going!) Reviewed on: 12th August 2020
India Watson's avatar
India Watson

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