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Waggel: Pet insurance reviews

4.75
Based on 1,248 reviews, last reviewed 24th Mar 2026
300% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
8%
See only 3 star reviews
1%
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0%
See only 1 star reviews
1%

Latest highest rating:

5

Waggle was easy to use and add more of my pets, I ha... Waggle was easy to use and add more of my pets, I have 4 with different requirements. Process was easy. Reviewed on: 24th March 2026
Sara F's avatar
Sara F

Latest lowest rating:

1

Worst pet insurance ever! Waggle refused to pay our claim for an emergency vet treatment when our dog had breathing problems. Referred it to a pre existing condition when our d... Read more Reviewed on: 23rd January 2026
Simon's avatar
Simon

About this product

Waggel offers lifetime pet insurance policies that cover the big stuff like dental care, cancer and diabetes.

Waggel gives all members access to 24/7 vet care, a triage service, behaviour and nutrition support.

Waggel pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Waggel before, you can also leave a review and share your experience.

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Waggel Pet insurance reviews (1248)

Perfect for a picky pet person

5
I spent weeks trying to find the perfect policy for my new puppy I even had a spreadsheet; after working out the pros and cons of every option Waggle was the stand out provider with generous limits for specific issues and dental as standard not to mention unlimited online vet appointments it was by far the best. I shared my research with the other new families of my pups brothers and sisters at least one of whom agreed and took out their policy too. I've yet to make a claim but have had lots of communication and membership perks so feel confident the customer service will be just as good. Reviewed on: 12th August 2020

Excellent product

5
Friendly animal insurance that really care about you and your pet Reviewed on: 12th August 2020

Not yet had to make a claim thankfully so paying out unknown

4
Setting up the insurance was easy and got good telephone service Reviewed on: 12th August 2020

Comprehensive cover

5
Thorough cover and excellent value. Reviewed on: 12th August 2020

New on the market New to impress

5
Just a little different from run of the milk insurances - respect to owners and pets that want to travel abroad Reviewed on: 12th August 2020

Straight forward insurance!

4
As a first time pet owner I appreciated the ease of setting up a Waggel account and the transparency in its policies! Deffo reccomend Reviewed on: 12th August 2020

New customer experience

5
Great online experience - gave me the PL cover I need for a boisterous labrador puppy Reviewed on: 12th August 2020

Great service with fantastic insurance

5
Really great coverage offering parts other companies don’t and when I had an issue with not receiving a confirmation email I spoke to a lady through Instagram and it was sorted immediately :)! Reviewed on: 12th August 2020

Seems good so far

5
Nothing to complain about so far - we haven’t placed any claims yet but the sign up process was very smooth and easy. Reviewed on: 12th August 2020

Quick and easy

5
A friend told me about Waggle as I’d just adopted a cat. Their website was very easy to navigate and they gave me a good price for pretty comprehensive cover. Well done Waggle. I will pass on the recommendation I had! Reviewed on: 12th August 2020

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