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Waggel: Pet insurance reviews

View other Waggel products
4.15
Based on 1,259 reviews, last reviewed 2nd Sep 2026
200% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
8%
See only 3 star reviews
1%
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0%
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2%

Latest highest rating:

5

Great triage system with an app which is super helpf... Great triage system with an app which is super helpful and not always pushing for vet visits. Reasonable price but I do have quite a high excess to ge... Read more Reviewed on: 2nd September 2026
Dan-'s avatar
Dan-

Latest lowest rating:

1

Triage service sucks They have this policy where you have to first go through a digital call with a vet before you can visit a vet. If you visit a vet first and don’t do ... Read more Reviewed on: 31st July 2026
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Ken B
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About this product

Waggel offers lifetime pet insurance policies that cover the big stuff like dental care, cancer and diabetes.

Waggel gives all members access to 24/7 vet care, a triage service, behaviour and nutrition support.

Waggel pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Waggel before, you can also leave a review and share your experience.

Review Waggel: Pet insurance now

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Waggel Pet insurance reviews (1259)

Great service who understand what you want and need

5
A company who understand what their customers want and needs. Really responsive to questions and helpful Reviewed on: 12th August 2020
Rebecca Johnston's avatar
Rebecca Johnston

Perfect for a picky pet person

5
I spent weeks trying to find the perfect policy for my new puppy I even had a spreadsheet; after working out the pros and cons of every option Waggle was the stand out provider with generous limits for specific issues and dental as standard not to mention unlimited online vet appointments it was by far the best. I shared my research with the other new families of my pups brothers and sisters at least one of whom agreed and took out their policy too. I've yet to make a claim but have had lots of communication and membership perks so feel confident the customer service will be just as good. Reviewed on: 12th August 2020
Abi's avatar
Abi

Excellent product

5
Friendly animal insurance that really care about you and your pet Reviewed on: 12th August 2020
Lorraine Green's avatar
Lorraine Green

Not yet had to make a claim thankfully so paying out unknown

4
Setting up the insurance was easy and got good telephone service Reviewed on: 12th August 2020
Diana Wells's avatar
Diana Wells

Comprehensive cover

5
Thorough cover and excellent value. Reviewed on: 12th August 2020
David Hirst's avatar
David Hirst

New on the market New to impress

5
Just a little different from run of the milk insurances - respect to owners and pets that want to travel abroad Reviewed on: 12th August 2020
AliBell's avatar
AliBell

Straight forward insurance!

4
As a first time pet owner I appreciated the ease of setting up a Waggel account and the transparency in its policies! Deffo reccomend Reviewed on: 12th August 2020
Jess IG's avatar
Jess IG

New customer experience

5
Great online experience - gave me the PL cover I need for a boisterous labrador puppy Reviewed on: 12th August 2020
Davinab Bohane's avatar
Davinab Bohane

Great service with fantastic insurance

5
Really great coverage offering parts other companies don’t and when I had an issue with not receiving a confirmation email I spoke to a lady through Instagram and it was sorted immediately :)! Reviewed on: 12th August 2020
Grace Jennings's avatar
Grace Jennings

Seems good so far

5
Nothing to complain about so far - we haven’t placed any claims yet but the sign up process was very smooth and easy. Reviewed on: 12th August 2020
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Sass Mears

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