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Waggel: Pet insurance reviews

4.72
Based on 1,244 reviews, last reviewed 7th Aug 2025
100% decrease in 5 star reviews
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100% increase in 1 star reviews
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Latest highest rating:

5

Easy experience, and good deal. Easy experience, and good deal. A little too over the top with communications during the quoting process and marketing since but provide some really g... Read more Reviewed on: 25th March 2025
jake_sandford's avatar
jake_sandford

Latest lowest rating:

1

Scam insurance, great until you make a claim. Initially I was really happy with how good their website was to use, how good the price was and everything seemed great that was until making a claim ... Read more Reviewed on: 7th August 2025
RC's avatar
RC

About this product

Waggel offer lifetime pet insurance policies.

There’s a £0 excess option available and you can get free vet, behaviour and nutritionist video calls as part of your Waggle pet insurance policy. Waggel cover treatment costs associated with dental-related accidents and illnesses.

Waggel pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Waggel before, you can also leave a review and share your experience.

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Waggel Pet insurance reviews (1244)

Friendly and easy

5
I took out Waggel insurance for my furry friends after another company let me down and didn't pay up for a claim for my old girl Gemi who is a 14yr old Parson Russell Terrier. I insure my 3 cats with you too, Sparky, Barry and Maurice Reviewed on: 12th August 2020

Hassle-free service with beautiful UX

5
Easy to sign up, great service with amazing perks, plus a lovely community of fellow Wagglers. Waggle just gives you a furry peace of mind. Reviewed on: 12th August 2020

Spectacular Pet Insurance

5
Customer service is incredible! They are patient and answer any silly worried pet parent question. I submitted my first claim a few months ago and am impressed with how streamlined and simple the process is. I recommend this insurance to all pet owners and wished my human insurance was a easy peasy to deal with! Reviewed on: 12th August 2020

Simple, comprehensive and full of surprises!

5
We had no idea how complex pet insurance would be for our first woof baby! I read and searched and found hidden pages all over the web. Waggel just had it all and more! Free vet video calls, competitions, advice, you name it. Very happy with our choice. Reviewed on: 12th August 2020

Amazing coverage, friendly service and and easy to use!

5
Love Waggel! The application process was so easy and I really like the updates and informative emails. It's a whole different experience: personable and friendly yet fantastic coverage. I'm so happy I joined the Waggel family! Reviewed on: 12th August 2020

Yes

4
Good so far no problems at all I think I will have a great time in the group let's party Reviewed on: 12th August 2020

Super easy to join

5
I had battled for months to understand other insurance provider's terms and conditions, Waggel on the other hand have made signing up for their pet insurance super easy to understand and at a competitive price. Reviewed on: 12th August 2020

Easy and simple

5
Everything is online and easy to access and complete. Great service and will recommend to others. Reviewed on: 12th August 2020

So far so good!

5
Not had insurance for our dogs for very many years as , being both vets in our own practice it wasn't necessary. Retired 9 years now and searching for the right insurance has taken us that long! Waggel seems to us to fit the bill perfectly and setting up the insurance for our youngster was very straight forward. Hope we don't need to use it but it is good to know it's there if we need to call on it. Reviewed on: 12th August 2020

Fab service

5
Within days of buying our Waggel insurance we need to use the 24/7 free vet consultation service for our puppy who got poorly. We saw (over video) a friendly, knowledgeable vet within 30 mins of requesting an appointment. We haven't had to use other aspects of the insurance (and hope not to have to) but it was very easy and straight forward to sign up and we are very impressed so far. The discounts on multiple pet brands is an added bonus! Reviewed on: 12th August 2020

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