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Waggel: Pet Insurance reviews

4.73
Based on 1,243 reviews, last reviewed 18th Jun 2025
100% decrease in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
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Latest highest rating:

5

Easy experience, and good deal. Easy experience, and good deal. A little too over the top with communications during the quoting process and marketing since but provide some really g... Read more Reviewed on: 25th March 2025
jake_sandford's avatar
jake_sandford

Latest lowest rating:

1

Waggel will add "triage" to your policy without aski... Waggel will add "triage" to your policy without asking, then refuse to remove it when you notice. ONly way to remove it is to cancel and restart the p... Read more Reviewed on: 18th June 2025
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sam

About this product

Before taking out a new pet insurance policy, check customer reviews to be confident that the provider is reputable. We’ve got plenty of Waggel pet insurance reviews to help you understand more about the provider.

Waggel provides pet insurance for cats and dogs. Unlike many insurers, Waggel does not offer different types of policies but instead offers one all-inclusive policy. The policy provides access to 24/7 vet video calls as well as consultations with behaviour and nutrition specialists. Waggel policyholders can benefit from a simplified online claims process, as well as new rewards and perks every month.

If Waggel sounds like the right insurer for you, gain valuable insight into the provider by reading our Waggel pet insurance reviews. Find out how satisfied customers have been with the all-inclusive policy. Learn more about the claims process and how simple policyholders have found it. Find out why customers chose Waggel and whether they would renew their policy with the provider. All of this and more can be found in the reviews on Smart Money People.

Have you had a pet insurance policy with Waggel? Share your experience by writing an honest review and help other pet owners doing their research. Tell us why you chose Waggel as your pet insurance provider, and whether it has lived up to your expectations. Tell us what animal you insured and how secure you have found the all-inclusive policy. If you’ve had experience with the customer service team or claims process, share details with our Smart Money People community. Whether good or bad, leave a Waggel pet insurance review today. Together, we can help people like you make better financial decisions.

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Waggel Pet Insurance reviews (1243)

Hassle-free service with beautiful UX

5
Easy to sign up, great service with amazing perks, plus a lovely community of fellow Wagglers. Waggle just gives you a furry peace of mind. Reviewed on: 12th August 2020

Spectacular Pet Insurance

5
Customer service is incredible! They are patient and answer any silly worried pet parent question. I submitted my first claim a few months ago and am impressed with how streamlined and simple the process is. I recommend this insurance to all pet owners and wished my human insurance was a easy peasy to deal with! Reviewed on: 12th August 2020

Simple, comprehensive and full of surprises!

5
We had no idea how complex pet insurance would be for our first woof baby! I read and searched and found hidden pages all over the web. Waggel just had it all and more! Free vet video calls, competitions, advice, you name it. Very happy with our choice. Reviewed on: 12th August 2020

Amazing coverage, friendly service and and easy to use!

5
Love Waggel! The application process was so easy and I really like the updates and informative emails. It's a whole different experience: personable and friendly yet fantastic coverage. I'm so happy I joined the Waggel family! Reviewed on: 12th August 2020

Yes

4
Good so far no problems at all I think I will have a great time in the group let's party Reviewed on: 12th August 2020

Super easy to join

5
I had battled for months to understand other insurance provider's terms and conditions, Waggel on the other hand have made signing up for their pet insurance super easy to understand and at a competitive price. Reviewed on: 12th August 2020

Easy and simple

5
Everything is online and easy to access and complete. Great service and will recommend to others. Reviewed on: 12th August 2020

So far so good!

5
Not had insurance for our dogs for very many years as , being both vets in our own practice it wasn't necessary. Retired 9 years now and searching for the right insurance has taken us that long! Waggel seems to us to fit the bill perfectly and setting up the insurance for our youngster was very straight forward. Hope we don't need to use it but it is good to know it's there if we need to call on it. Reviewed on: 12th August 2020

Fab service

5
Within days of buying our Waggel insurance we need to use the 24/7 free vet consultation service for our puppy who got poorly. We saw (over video) a friendly, knowledgeable vet within 30 mins of requesting an appointment. We haven't had to use other aspects of the insurance (and hope not to have to) but it was very easy and straight forward to sign up and we are very impressed so far. The discounts on multiple pet brands is an added bonus! Reviewed on: 12th August 2020

Very friendly

5
Customer service is fantastic and the best thing I done was to insure my Marley with waggle Reviewed on: 12th August 2020

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