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Waggel: Pet Insurance reviews

4.73
Based on 1,243 reviews, last reviewed 18th Jun 2025
100% decrease in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
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Latest highest rating:

5

Easy experience, and good deal. Easy experience, and good deal. A little too over the top with communications during the quoting process and marketing since but provide some really g... Read more Reviewed on: 25th March 2025
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jake_sandford

Latest lowest rating:

1

Waggel will add "triage" to your policy without aski... Waggel will add "triage" to your policy without asking, then refuse to remove it when you notice. ONly way to remove it is to cancel and restart the p... Read more Reviewed on: 18th June 2025
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sam

About this product

Before taking out a new pet insurance policy, check customer reviews to be confident that the provider is reputable. We’ve got plenty of Waggel pet insurance reviews to help you understand more about the provider.

Waggel provides pet insurance for cats and dogs. Unlike many insurers, Waggel does not offer different types of policies but instead offers one all-inclusive policy. The policy provides access to 24/7 vet video calls as well as consultations with behaviour and nutrition specialists. Waggel policyholders can benefit from a simplified online claims process, as well as new rewards and perks every month.

If Waggel sounds like the right insurer for you, gain valuable insight into the provider by reading our Waggel pet insurance reviews. Find out how satisfied customers have been with the all-inclusive policy. Learn more about the claims process and how simple policyholders have found it. Find out why customers chose Waggel and whether they would renew their policy with the provider. All of this and more can be found in the reviews on Smart Money People.

Have you had a pet insurance policy with Waggel? Share your experience by writing an honest review and help other pet owners doing their research. Tell us why you chose Waggel as your pet insurance provider, and whether it has lived up to your expectations. Tell us what animal you insured and how secure you have found the all-inclusive policy. If you’ve had experience with the customer service team or claims process, share details with our Smart Money People community. Whether good or bad, leave a Waggel pet insurance review today. Together, we can help people like you make better financial decisions.

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Waggel Pet Insurance reviews (1243)

easy to deal with ..

5
I had a minor issue...when trying to sort it out with Waggel via the online chat, the advisor actually phoned me as it was easier to speak directly.. it showed great initiative and is hopefully the sign of good things to come from this company..good communication is key. Reviewed on: 12th August 2020

really simple and great cover

5
was really easy to understand everything, even online and the cover is as good as the big name pet insurers for a competitive price Reviewed on: 12th August 2020

As simple as it gets

5
All very crisp and clear, no packs of paperwork that no one understands a word in, very easy to navigate the online profile, and support always responds promptly. Enquired several times and always had my questions asked/queries resolved within 5 mins. Reviewed on: 12th August 2020

Hassle free pet insurance

5
Waggel are the most hassle free pet insurance company that I have ever seen. I spent a long time looking at all the available options for my kittens and waggel were the best for by far. They go above and beyond what all of their rivals offer and at a really good price. The added bonus of an online vet was a huge bonus. The peace of mine knowing you can get hold of a very when you need one quickly gives me great peace of mind. Simply put, waggel is what every insurance company should be... And more. Reviewed on: 12th August 2020

Explant Service

5
Quick to respond to any Questions Reviewed on: 12th August 2020

Pawfect pet insurance

5
Very easy to set up and make claims, when needed. All online too, so no waiting on hold. Reviewed on: 12th August 2020

So far, so excellent

5
So easy to understand and take out this insurance with flexibility built in to tailor payments to your budget. Made a mistake with my details but after a simple process to raise a ticket online it was sorted quickly and efficiently. All contact I've had so far has been friendly and professional. The truth will come if we ever have to claim but I have high hopes that the standards set so far will be consistent. Reviewed on: 12th August 2020

Simple and easy. What more could you want?

5
Easy sign up process and the online vets is great Reviewed on: 12th August 2020

Needed Insurance for my doggo

5
My pride and joy, Pluto a 2 year old cavachon needed insurance. He has a lot of allergies and most other insurance companies wouldn’t touch us, but Waggel was different. Reading the terms and conditions Pluto was able to be covered and the price was great. Thankfully haven’t had to make a claim, but I’m sure Waggel will be more than happy to help should we need to. Reviewed on: 12th August 2020

So many added extras

5
I totally love Waggel! The simplicity of a claim is a dream and the straightforward user interface means I can check in on the progress of a claim at a glance. However, the best bit about Waggel and what I tell all the pawrents I know about, is the added extras - access to a dog behaviourist, exclusive discounts on food and accessories. It makes you feel like part of a little hairy community. Reviewed on: 12th August 2020

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