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Waggel: Pet insurance reviews

4.15
Based on 1,259 reviews, last reviewed 2nd Sep 2026
200% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

Great triage system with an app which is super helpf... Great triage system with an app which is super helpful and not always pushing for vet visits. Reasonable price but I do have quite a high excess to ge... Read more Reviewed on: 2nd September 2026
Dan-'s avatar
Dan-

Latest lowest rating:

1

Triage service sucks They have this policy where you have to first go through a digital call with a vet before you can visit a vet. If you visit a vet first and don’t do ... Read more Reviewed on: 31st July 2026
Ken B's avatar
Ken B

About this product

Waggel offers lifetime pet insurance policies that cover the big stuff like dental care, cancer and diabetes.

Waggel gives all members access to 24/7 vet care, a triage service, behaviour and nutrition support.

Waggel pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Waggel before, you can also leave a review and share your experience.

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Waggel Pet insurance reviews (1259)

Quick and easy

5
A friend told me about Waggle as I’d just adopted a cat. Their website was very easy to navigate and they gave me a good price for pretty comprehensive cover. Well done Waggle. I will pass on the recommendation I had! Reviewed on: 12th August 2020

Great.

5
I have only recently signed up with waggel, but the process was very quick and easy! The price is more than reasonable for what they offer and I would definitely recommend it to people! Reviewed on: 12th August 2020

So simple

5
So simple to sign up to and understand the options Reviewed on: 12th August 2020

Easy set up and affordable

5
Haven't had to use the insurance yet but so far so good! Reviewed on: 12th August 2020

Simple, bespoke, great benefits

5
Really simple to set up bespoke levels of cover and excess. Great member benefits too; i now have a permanent 15% discount on my pet food from Rockster. Reviewed on: 12th August 2020

Friendly and easy

5
I took out Waggel insurance for my furry friends after another company let me down and didn't pay up for a claim for my old girl Gemi who is a 14yr old Parson Russell Terrier. I insure my 3 cats with you too, Sparky, Barry and Maurice Reviewed on: 12th August 2020

Hassle-free service with beautiful UX

5
Easy to sign up, great service with amazing perks, plus a lovely community of fellow Wagglers. Waggle just gives you a furry peace of mind. Reviewed on: 12th August 2020

Spectacular Pet Insurance

5
Customer service is incredible! They are patient and answer any silly worried pet parent question. I submitted my first claim a few months ago and am impressed with how streamlined and simple the process is. I recommend this insurance to all pet owners and wished my human insurance was a easy peasy to deal with! Reviewed on: 12th August 2020

Simple, comprehensive and full of surprises!

5
We had no idea how complex pet insurance would be for our first woof baby! I read and searched and found hidden pages all over the web. Waggel just had it all and more! Free vet video calls, competitions, advice, you name it. Very happy with our choice. Reviewed on: 12th August 2020

Amazing coverage, friendly service and and easy to use!

5
Love Waggel! The application process was so easy and I really like the updates and informative emails. It's a whole different experience: personable and friendly yet fantastic coverage. I'm so happy I joined the Waggel family! Reviewed on: 12th August 2020

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