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Waggel: Pet Insurance reviews

4.73
Based on 1,243 reviews, last reviewed 18th Jun 2025
100% decrease in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
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Latest highest rating:

5

Easy experience, and good deal. Easy experience, and good deal. A little too over the top with communications during the quoting process and marketing since but provide some really g... Read more Reviewed on: 25th March 2025
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jake_sandford

Latest lowest rating:

1

Waggel will add "triage" to your policy without aski... Waggel will add "triage" to your policy without asking, then refuse to remove it when you notice. ONly way to remove it is to cancel and restart the p... Read more Reviewed on: 18th June 2025
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sam

About this product

Before taking out a new pet insurance policy, check customer reviews to be confident that the provider is reputable. We’ve got plenty of Waggel pet insurance reviews to help you understand more about the provider.

Waggel provides pet insurance for cats and dogs. Unlike many insurers, Waggel does not offer different types of policies but instead offers one all-inclusive policy. The policy provides access to 24/7 vet video calls as well as consultations with behaviour and nutrition specialists. Waggel policyholders can benefit from a simplified online claims process, as well as new rewards and perks every month.

If Waggel sounds like the right insurer for you, gain valuable insight into the provider by reading our Waggel pet insurance reviews. Find out how satisfied customers have been with the all-inclusive policy. Learn more about the claims process and how simple policyholders have found it. Find out why customers chose Waggel and whether they would renew their policy with the provider. All of this and more can be found in the reviews on Smart Money People.

Have you had a pet insurance policy with Waggel? Share your experience by writing an honest review and help other pet owners doing their research. Tell us why you chose Waggel as your pet insurance provider, and whether it has lived up to your expectations. Tell us what animal you insured and how secure you have found the all-inclusive policy. If you’ve had experience with the customer service team or claims process, share details with our Smart Money People community. Whether good or bad, leave a Waggel pet insurance review today. Together, we can help people like you make better financial decisions.

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Waggel Pet Insurance reviews (1243)

They see pets not pound signs!

5
No one is ever gonna love our pets like we do, an that’s fair enough. The worst thing about being a pet owner, other than the knowledge/fact that they’ll one day die, is something bad happening to them. What’s nice about Waggel is that whilst they’ll never love Negan as much as me, they UNDERSTAND how much I love him and how it would hurt if something happened to him. As such, I got the feeling from day one that should he get hurt, Waggel will see me less like a chore or pound sign, and more like a worried pet owner that needs to not add money worries to an already awful situation. I was happy with Animal Friends but Waggel made me realise I had low standards. The best service a company can provide to a consumer is to remove a worry and tick a box. With Waggel, I don't worry about potential vet fees and so another box on the responsible pet owner list, is ticked. Waggel- a worry removed (let you use that one for your adverts Reviewed on: 12th August 2020

Great value

5
It gives me peace of mind and is affordable. Reviewed on: 12th August 2020

Easy and reasonable

5
we were looking for insurance for our puppy and after reading reviews we chose waggle and are very pleased Reviewed on: 12th August 2020

Have just bought the best, easiest, best priced product!

5
A completely great purchase experience compared with the other (big brand and mainstream insurance company) options I tried. Friendly, with choices and understanding what pet owners might want (not what insurers might want!!). Haven't had to make a claim yet of course, and hopefully never will, but Waggel immediately in touch with named handler should I ever need to - very reassuring! Reviewed on: 12th August 2020

Quick and efficient

5
Very happy with my dealings with waggle. Application was quick, claim process quick and simple. Reviewed on: 12th August 2020

Simple and helpful

5
The website, communications and policy are easy to follow and they seem to genuinely cate about covering pet health. Reviewed on: 12th August 2020

Great insurance

5
Convenient app and easy to communicate with Waggel when necessary. Reviewed on: 12th August 2020

Brilliant so far

5
First time getting pet insurance and there's been so many great benefits so far. Video chats with vets and behaviour consultants for free! Reviewed on: 12th August 2020

Great totally transparent and fantastic access

5
Overwhelmed with the process of insuring a pet simply and without the reams of questions from other insurers. Very simple to understand how the system works and great app controlled account, benefits of having a vet nurse on hand and a video on demand calls if required a massive bonus. They have really caught the idea of remotely tackling this using all the current IT solutions. Great Reviewed on: 12th August 2020

Yes

5
Only just bought insurance from them but I had total control on how much cover I wanted and the cost , it was so easy to set up and understand unlike other insurers, only thing I could say for improvement would be to create an app so as in an emergency it was all accessible easier. Reviewed on: 12th August 2020

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