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Waggel: Pet insurance reviews

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4.75
Based on 1,248 reviews, last reviewed 24th Mar 2026
300% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
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8%
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1%
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0%
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Latest highest rating:

5

Waggle was easy to use and add more of my pets, I ha... Waggle was easy to use and add more of my pets, I have 4 with different requirements. Process was easy. Reviewed on: 24th March 2026
Sara F's avatar
Sara F

Latest lowest rating:

1

Worst pet insurance ever! Waggle refused to pay our claim for an emergency vet treatment when our dog had breathing problems. Referred it to a pre existing condition when our d... Read more Reviewed on: 23rd January 2026
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Simon
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About this product

Waggel offers lifetime pet insurance policies that cover the big stuff like dental care, cancer and diabetes.

Waggel gives all members access to 24/7 vet care, a triage service, behaviour and nutrition support.

Waggel pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Waggel before, you can also leave a review and share your experience.

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Waggel Pet insurance reviews (1248)

Very good, affordable service that gives great piece of mind

5
I've already recommended one friend to Waggel, as I've found it to be a very affordable and transparent service that covers a lot more than the other insurance offers I had been looking at. Plus, my cat loves the cat toy that was sent upon joining! Reviewed on: 12th August 2020
Doreen Joy Barber's avatar
Doreen Joy Barber

Great service

4
Great service from Waggel, although not yet have had to claim and as yet but great value and service was excellent in implementing the policy. Time will tell when it comes to claiming. Reviewed on: 12th August 2020
Charles Pringle's avatar
Charles Pringle

Thank you for making it so simple!

5
I’m absolutely thrilled with the experience I’ve had both signing up to Waggel and having my girls (cats) insured with them... I feel that I can relax when I know they are insured and in good hands. Thank you Waggel ! Reviewed on: 12th August 2020
Johanna Lundgren's avatar
Johanna Lundgren

Does what it says on the tin

5
Easy to apply, excellent cover, clear terms and conditions and the name is far better than the rest :-) Reviewed on: 12th August 2020
Stu's avatar
Stu

Super easy to use

5
The website is really easy to use! Such good extras like discounts which introduce you to new small businesses Reviewed on: 12th August 2020
Mollie's avatar
Mollie

Easy to join and good price

5
I find that I get the same value for a more reasonable price compared to big insurances. I like the app orientated customer service and the vet Q&A option. I haven’t had a claim yet, but am happy with my package. Reviewed on: 12th August 2020
Andrea Zapp's avatar
Andrea Zapp

Waggel is so simple!

5
It’s changed per insurance and it’s simple and easy to understand. Transparency is there. Very happy Reviewed on: 12th August 2020
Sophie 's avatar
Sophie

Helpful and friendly service

5
We have been with Waggle since February and the service we have received so far, has been second to none. The chat facility is so helpful and really outs your mind at ease. I've had dog's all my life and haven't received such a great level of service from an insurance provider before. I highly recommend Waggle! Reviewed on: 12th August 2020
Bron and "Red"'s avatar
Bron and "Red"

Good value for money

5
I found your site very easy to use and got my dog insured very quickly, even more impressed that I got the first 2 months free!! Reviewed on: 12th August 2020
Lin Thompson's avatar
Lin Thompson

Easy & fairly priced

5
Getting a quote from Waggel was the easiest I had experienced when searching around different insurance policies. Thankfully I haven’t yet had to claim but I’m confident in the service they provided that it will be smooth should I need to! Super easy processes and the best offering for the cheapest price for our little german shepherd x husky pup! (not so little now Reviewed on: 12th August 2020
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Lucky Prior

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