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Waggel: Pet Insurance reviews

4.73
Based on 1,243 reviews, last reviewed 18th Jun 2025
100% decrease in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
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Latest highest rating:

5

Easy experience, and good deal. Easy experience, and good deal. A little too over the top with communications during the quoting process and marketing since but provide some really g... Read more Reviewed on: 25th March 2025
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jake_sandford

Latest lowest rating:

1

Waggel will add "triage" to your policy without aski... Waggel will add "triage" to your policy without asking, then refuse to remove it when you notice. ONly way to remove it is to cancel and restart the p... Read more Reviewed on: 18th June 2025
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sam

About this product

Before taking out a new pet insurance policy, check customer reviews to be confident that the provider is reputable. We’ve got plenty of Waggel pet insurance reviews to help you understand more about the provider.

Waggel provides pet insurance for cats and dogs. Unlike many insurers, Waggel does not offer different types of policies but instead offers one all-inclusive policy. The policy provides access to 24/7 vet video calls as well as consultations with behaviour and nutrition specialists. Waggel policyholders can benefit from a simplified online claims process, as well as new rewards and perks every month.

If Waggel sounds like the right insurer for you, gain valuable insight into the provider by reading our Waggel pet insurance reviews. Find out how satisfied customers have been with the all-inclusive policy. Learn more about the claims process and how simple policyholders have found it. Find out why customers chose Waggel and whether they would renew their policy with the provider. All of this and more can be found in the reviews on Smart Money People.

Have you had a pet insurance policy with Waggel? Share your experience by writing an honest review and help other pet owners doing their research. Tell us why you chose Waggel as your pet insurance provider, and whether it has lived up to your expectations. Tell us what animal you insured and how secure you have found the all-inclusive policy. If you’ve had experience with the customer service team or claims process, share details with our Smart Money People community. Whether good or bad, leave a Waggel pet insurance review today. Together, we can help people like you make better financial decisions.

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Waggel Pet Insurance reviews (1243)

Easy to join and good price

5
I find that I get the same value for a more reasonable price compared to big insurances. I like the app orientated customer service and the vet Q&A option. I haven’t had a claim yet, but am happy with my package. Reviewed on: 12th August 2020

Waggel is so simple!

5
It’s changed per insurance and it’s simple and easy to understand. Transparency is there. Very happy Reviewed on: 12th August 2020

Helpful and friendly service

5
We have been with Waggle since February and the service we have received so far, has been second to none. The chat facility is so helpful and really outs your mind at ease. I've had dog's all my life and haven't received such a great level of service from an insurance provider before. I highly recommend Waggle! Reviewed on: 12th August 2020

Good value for money

5
I found your site very easy to use and got my dog insured very quickly, even more impressed that I got the first 2 months free!! Reviewed on: 12th August 2020

Easy & fairly priced

5
Getting a quote from Waggel was the easiest I had experienced when searching around different insurance policies. Thankfully I haven’t yet had to claim but I’m confident in the service they provided that it will be smooth should I need to! Super easy processes and the best offering for the cheapest price for our little german shepherd x husky pup! (not so little now Reviewed on: 12th August 2020

Good price & easy to use website

5
Loved the simplicity of the website. Fair price compared to others and nice little Perks like discounts on dog related items. Reviewed on: 12th August 2020

Happy dog, happy human

5
We unfortunately had to use waggel in the first 6 months that we had our dog. They were super friendly, emphatic and the claim was done within a week. I am really really happy with waggel as a whole including their really cool side offers and perks Reviewed on: 12th August 2020

Very affordable

5
They pay out very quickly and are very responsive.allways thre to help you when you need them Reviewed on: 12th August 2020

Easy application and great customer service

5
Found Waggel through a comparison website, had very competitive rates and offered everything that I needed for cover. Online application was very easy. Helpful customer service when my bank account changed and direct debit didn’t work, very fast to amend and restart policy Reviewed on: 12th August 2020

Fantastic and supportive

5
Fortunately, I haven’t had to claim yet. But, I know if I’d need to, I’d receive top class service and support from Waggel. Reviewed on: 12th August 2020

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