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Waggel: Pet insurance reviews

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4.74
Based on 1,245 reviews, last reviewed 23rd Jan 2026
No new 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
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Latest highest rating:

5

Easy experience, and good deal. Easy experience, and good deal. A little too over the top with communications during the quoting process and marketing since but provide some really g... Read more Reviewed on: 25th March 2025
jake_sandford's avatar
jake_sandford

Latest lowest rating:

1

Worst pet insurance ever! Waggle refused to pay our claim for an emergency vet treatment when our dog had breathing problems. Referred it to a pre existing condition when our d... Read more Reviewed on: 23rd January 2026
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Simon
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About this product

Waggel offers lifetime pet insurance policies that cover the big stuff like dental care, cancer and diabetes.

Waggel gives all members access to 24/7 vet care, a triage service, behaviour and nutrition support.

Waggel pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Waggel before, you can also leave a review and share your experience.

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Waggel Pet insurance reviews (1245)

Does what it says on the tin

5
Easy to apply, excellent cover, clear terms and conditions and the name is far better than the rest :-) Reviewed on: 12th August 2020
Stu's avatar
Stu

Super easy to use

5
The website is really easy to use! Such good extras like discounts which introduce you to new small businesses Reviewed on: 12th August 2020
Mollie's avatar
Mollie

Easy to join and good price

5
I find that I get the same value for a more reasonable price compared to big insurances. I like the app orientated customer service and the vet Q&A option. I haven’t had a claim yet, but am happy with my package. Reviewed on: 12th August 2020
Andrea Zapp's avatar
Andrea Zapp

Waggel is so simple!

5
It’s changed per insurance and it’s simple and easy to understand. Transparency is there. Very happy Reviewed on: 12th August 2020
Sophie 's avatar
Sophie

Helpful and friendly service

5
We have been with Waggle since February and the service we have received so far, has been second to none. The chat facility is so helpful and really outs your mind at ease. I've had dog's all my life and haven't received such a great level of service from an insurance provider before. I highly recommend Waggle! Reviewed on: 12th August 2020
Bron and "Red"'s avatar
Bron and "Red"

Good value for money

5
I found your site very easy to use and got my dog insured very quickly, even more impressed that I got the first 2 months free!! Reviewed on: 12th August 2020
Lin Thompson's avatar
Lin Thompson

Easy & fairly priced

5
Getting a quote from Waggel was the easiest I had experienced when searching around different insurance policies. Thankfully I haven’t yet had to claim but I’m confident in the service they provided that it will be smooth should I need to! Super easy processes and the best offering for the cheapest price for our little german shepherd x husky pup! (not so little now Reviewed on: 12th August 2020
Lucky Prior's avatar
Lucky Prior

Good price & easy to use website

5
Loved the simplicity of the website. Fair price compared to others and nice little Perks like discounts on dog related items. Reviewed on: 12th August 2020
Sam oakes's avatar
Sam oakes

Happy dog, happy human

5
We unfortunately had to use waggel in the first 6 months that we had our dog. They were super friendly, emphatic and the claim was done within a week. I am really really happy with waggel as a whole including their really cool side offers and perks Reviewed on: 12th August 2020
Laura's avatar
Laura

Very affordable

5
They pay out very quickly and are very responsive.allways thre to help you when you need them Reviewed on: 12th August 2020
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Simar

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