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Waggel: Pet insurance reviews

View other Waggel products
4.15
Based on 1,259 reviews, last reviewed 2nd Sep 2026
200% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

Great triage system with an app which is super helpf... Great triage system with an app which is super helpful and not always pushing for vet visits. Reasonable price but I do have quite a high excess to ge... Read more Reviewed on: 2nd September 2026
Dan-'s avatar
Dan-

Latest lowest rating:

1

Triage service sucks They have this policy where you have to first go through a digital call with a vet before you can visit a vet. If you visit a vet first and don’t do ... Read more Reviewed on: 31st July 2026
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Ken B
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About this product

Waggel offers lifetime pet insurance policies that cover the big stuff like dental care, cancer and diabetes.

Waggel gives all members access to 24/7 vet care, a triage service, behaviour and nutrition support.

Waggel pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Waggel before, you can also leave a review and share your experience.

Review Waggel: Pet insurance now

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Waggel Pet insurance reviews (1259)

Great onboarding

5
I haven't claimed yet but the onboarding of new customer was great. I hope they live up to the short but strong reputation Reviewed on: 13th August 2020
Josh Lancaster's avatar
Josh Lancaster

Convenient and easy to manage

5
Waggel gives me the freedom to feel I'm getting the most competitive service without the stress . Reviewed on: 13th August 2020
Mike's avatar
Mike

Amazing and the most simple

5
Just simply the most streamline pet insurance on the market. Reviewed on: 13th August 2020
Sadika's avatar
Sadika

Very easy to understand the policy and what was offered

5
Very easy to set up especially in the present circumstances Reviewed on: 12th August 2020
Stephen 's avatar
Stephen

Amazing company

5
Less than 2 months into an insurance policy my dog Milo ended up tearing his ACL, this required TPLO surgery. Waffle could not have been more helpful and reassuring during the process and even when the wounded ended up infected they was brilliant, amazing company and will recommend them to any pet owner. Reviewed on: 12th August 2020
Mark Hall's avatar
Mark Hall

Great experience

5
It was my first time getting pet insurance so wasn’t to sure what I was looking for but waggle made it so simple for me and offed me what I wanted at a great price have told my family/friends about waggle they are also big pet lovers Reviewed on: 12th August 2020
Jordan's avatar
Jordan

Very easy to use

5
have not needed to use your services and hope will not need to for a while But am sure you will be very helpful. Reviewed on: 12th August 2020
Patricia Brady 's avatar
Patricia Brady

Lovely and wonderful

5
I have limited experience thankfully and haven't had to make a claim but for a panic phone vet call, it was super helpful having Waggels online vet call I love their membership feel with the discounts and their people I spoke to were super helpful. Reviewed on: 12th August 2020
Gabby Heath's avatar
Gabby Heath

They've been brilliant!

5
They're prices are competitive and their customer service is absolutely fantastic! I've recommended them to all our friends and family and a few strangers we've bumped into out on walks. Reviewed on: 12th August 2020
RPACK's avatar
RPACK

They the best

5
I set up my dogs insurance in 5min and the cost was below what I thought it might be Reviewed on: 12th August 2020
Ian Hands's avatar
Ian Hands

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