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Waggel: Pet insurance reviews

4.74
Based on 1,245 reviews, last reviewed 23rd Jan 2026
No new 5 star reviews
in the past 90 days
100% increase in 1 star reviews
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Latest highest rating:

5

Easy experience, and good deal. Easy experience, and good deal. A little too over the top with communications during the quoting process and marketing since but provide some really g... Read more Reviewed on: 25th March 2025
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jake_sandford

Latest lowest rating:

1

Worst pet insurance ever! Waggle refused to pay our claim for an emergency vet treatment when our dog had breathing problems. Referred it to a pre existing condition when our d... Read more Reviewed on: 23rd January 2026
Simon's avatar
Simon

About this product

Waggel offers lifetime pet insurance policies that cover the big stuff like dental care, cancer and diabetes.

Waggel gives all members access to 24/7 vet care, a triage service, behaviour and nutrition support.

Waggel pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Waggel before, you can also leave a review and share your experience.

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Waggel Pet insurance reviews (1245)

Amazing company

5
Less than 2 months into an insurance policy my dog Milo ended up tearing his ACL, this required TPLO surgery. Waffle could not have been more helpful and reassuring during the process and even when the wounded ended up infected they was brilliant, amazing company and will recommend them to any pet owner. Reviewed on: 12th August 2020

Great experience

5
It was my first time getting pet insurance so wasn’t to sure what I was looking for but waggle made it so simple for me and offed me what I wanted at a great price have told my family/friends about waggle they are also big pet lovers Reviewed on: 12th August 2020

Very easy to use

5
have not needed to use your services and hope will not need to for a while But am sure you will be very helpful. Reviewed on: 12th August 2020

Lovely and wonderful

5
I have limited experience thankfully and haven't had to make a claim but for a panic phone vet call, it was super helpful having Waggels online vet call I love their membership feel with the discounts and their people I spoke to were super helpful. Reviewed on: 12th August 2020

They've been brilliant!

5
They're prices are competitive and their customer service is absolutely fantastic! I've recommended them to all our friends and family and a few strangers we've bumped into out on walks. Reviewed on: 12th August 2020

They the best

5
I set up my dogs insurance in 5min and the cost was below what I thought it might be Reviewed on: 12th August 2020

Amazing Value for Money!

5
I'm getting brilliant cover for my dog from Waggel, saving around £40 a month from my previous insurer with much better benefits! Plus it was super easy to set up and easy to use. Reviewed on: 12th August 2020

Very good, affordable service that gives great piece of mind

5
I've already recommended one friend to Waggel, as I've found it to be a very affordable and transparent service that covers a lot more than the other insurance offers I had been looking at. Plus, my cat loves the cat toy that was sent upon joining! Reviewed on: 12th August 2020

Great service

4
Great service from Waggel, although not yet have had to claim and as yet but great value and service was excellent in implementing the policy. Time will tell when it comes to claiming. Reviewed on: 12th August 2020

Thank you for making it so simple!

5
I’m absolutely thrilled with the experience I’ve had both signing up to Waggel and having my girls (cats) insured with them... I feel that I can relax when I know they are insured and in good hands. Thank you Waggel ! Reviewed on: 12th August 2020

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