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Waggel: Pet Insurance reviews

4.73
Based on 1,243 reviews, last reviewed 18th Jun 2025
100% decrease in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
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9%
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1%
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0%
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Latest highest rating:

5

Easy experience, and good deal. Easy experience, and good deal. A little too over the top with communications during the quoting process and marketing since but provide some really g... Read more Reviewed on: 25th March 2025
jake_sandford's avatar
jake_sandford

Latest lowest rating:

1

Waggel will add "triage" to your policy without aski... Waggel will add "triage" to your policy without asking, then refuse to remove it when you notice. ONly way to remove it is to cancel and restart the p... Read more Reviewed on: 18th June 2025
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sam

About this product

Before taking out a new pet insurance policy, check customer reviews to be confident that the provider is reputable. We’ve got plenty of Waggel pet insurance reviews to help you understand more about the provider.

Waggel provides pet insurance for cats and dogs. Unlike many insurers, Waggel does not offer different types of policies but instead offers one all-inclusive policy. The policy provides access to 24/7 vet video calls as well as consultations with behaviour and nutrition specialists. Waggel policyholders can benefit from a simplified online claims process, as well as new rewards and perks every month.

If Waggel sounds like the right insurer for you, gain valuable insight into the provider by reading our Waggel pet insurance reviews. Find out how satisfied customers have been with the all-inclusive policy. Learn more about the claims process and how simple policyholders have found it. Find out why customers chose Waggel and whether they would renew their policy with the provider. All of this and more can be found in the reviews on Smart Money People.

Have you had a pet insurance policy with Waggel? Share your experience by writing an honest review and help other pet owners doing their research. Tell us why you chose Waggel as your pet insurance provider, and whether it has lived up to your expectations. Tell us what animal you insured and how secure you have found the all-inclusive policy. If you’ve had experience with the customer service team or claims process, share details with our Smart Money People community. Whether good or bad, leave a Waggel pet insurance review today. Together, we can help people like you make better financial decisions.

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Waggel Pet Insurance reviews (1243)

Very easy to use

5
have not needed to use your services and hope will not need to for a while But am sure you will be very helpful. Reviewed on: 12th August 2020

Lovely and wonderful

5
I have limited experience thankfully and haven't had to make a claim but for a panic phone vet call, it was super helpful having Waggels online vet call I love their membership feel with the discounts and their people I spoke to were super helpful. Reviewed on: 12th August 2020

They've been brilliant!

5
They're prices are competitive and their customer service is absolutely fantastic! I've recommended them to all our friends and family and a few strangers we've bumped into out on walks. Reviewed on: 12th August 2020

They the best

5
I set up my dogs insurance in 5min and the cost was below what I thought it might be Reviewed on: 12th August 2020

Amazing Value for Money!

5
I'm getting brilliant cover for my dog from Waggel, saving around £40 a month from my previous insurer with much better benefits! Plus it was super easy to set up and easy to use. Reviewed on: 12th August 2020

Very good, affordable service that gives great piece of mind

5
I've already recommended one friend to Waggel, as I've found it to be a very affordable and transparent service that covers a lot more than the other insurance offers I had been looking at. Plus, my cat loves the cat toy that was sent upon joining! Reviewed on: 12th August 2020

Great service

4
Great service from Waggel, although not yet have had to claim and as yet but great value and service was excellent in implementing the policy. Time will tell when it comes to claiming. Reviewed on: 12th August 2020

Thank you for making it so simple!

5
I’m absolutely thrilled with the experience I’ve had both signing up to Waggel and having my girls (cats) insured with them... I feel that I can relax when I know they are insured and in good hands. Thank you Waggel ! Reviewed on: 12th August 2020

Does what it says on the tin

5
Easy to apply, excellent cover, clear terms and conditions and the name is far better than the rest :-) Reviewed on: 12th August 2020

Super easy to use

5
The website is really easy to use! Such good extras like discounts which introduce you to new small businesses Reviewed on: 12th August 2020

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