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Waggel: Pet insurance reviews

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4.74
Based on 1,245 reviews, last reviewed 23rd Jan 2026
No new 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
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Latest highest rating:

5

Easy experience, and good deal. Easy experience, and good deal. A little too over the top with communications during the quoting process and marketing since but provide some really g... Read more Reviewed on: 25th March 2025
jake_sandford's avatar
jake_sandford

Latest lowest rating:

1

Worst pet insurance ever! Waggle refused to pay our claim for an emergency vet treatment when our dog had breathing problems. Referred it to a pre existing condition when our d... Read more Reviewed on: 23rd January 2026
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Simon
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About this product

Waggel offers lifetime pet insurance policies that cover the big stuff like dental care, cancer and diabetes.

Waggel gives all members access to 24/7 vet care, a triage service, behaviour and nutrition support.

Waggel pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Waggel before, you can also leave a review and share your experience.

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Waggel Pet insurance reviews (1245)

A Transparent Insurance Company

4
Having just bought a new beagle puppy, our veterinarian recommended insurance. I didn't previously know anything about Waggle but found they were very price competitive Vs online comparison sites. I did wonder about their " Newness" however all the points i was suggested to check were addressed. I like the online vet access as we can get advice as required, when our vet is closed, previously we would go to to a Pet Emergency Service which is very experience. Moreover i was concerned that we could have a large bill that may not be covered, however if you check online with them and they subsequently recommend going to the emergency service we are typically covered (although this may not cover every aspect of the claim) which is reassuring. Reviewed on: 13th August 2020
Phil 's avatar
Phil

A great experience.

5
Easy to sign up to, peace of mind that my dog is well covered. Reviewed on: 13th August 2020
E's avatar
E

Reasonable prices

5
Very easy - 5 min job. Great website Reviewed on: 13th August 2020
Jill Robinson's avatar
Jill Robinson

Great insurance, great price!

5
My insurance is very good. There are regular competitions and lots of other bonuses, such as a free behaviour consultation. Everything is done digitally, which I love, and you can easily see all of your claims. Reviewed on: 13th August 2020
Chloe's avatar
Chloe

Just one word...... Excellent

5
Everything is self explanatory and really easy to follow! When looking for insurance especially pet insurance you can be blinded by words! And it then becomes a case of just clicking on a option you think is the right choice, that is until you come to claim and then you discover your insurance doesn't cover that certain complaint. This can be upsetting when you are already stressed because your pet is so poorly and it is not a good time to find out that what you thought you had actually isn't included. Waggel on the other hand I feel make it so clear and easy to understand that it actually was a pleasure to sort out. I am so glad we came across this insurance and the team are really helpful in times of need. Reviewed on: 13th August 2020
Jo 's avatar
Jo

Pet insurance

5
Best all round pet insurance! Highly recommended! Reviewed on: 13th August 2020
Natalia Saxby's avatar
Natalia Saxby

Great onboarding

5
I haven't claimed yet but the onboarding of new customer was great. I hope they live up to the short but strong reputation Reviewed on: 13th August 2020
Josh Lancaster's avatar
Josh Lancaster

Convenient and easy to manage

5
Waggel gives me the freedom to feel I'm getting the most competitive service without the stress . Reviewed on: 13th August 2020
Mike's avatar
Mike

Amazing and the most simple

5
Just simply the most streamline pet insurance on the market. Reviewed on: 13th August 2020
Sadika's avatar
Sadika

Very easy to understand the policy and what was offered

5
Very easy to set up especially in the present circumstances Reviewed on: 12th August 2020
Stephen 's avatar
Stephen

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