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Waggel: Pet insurance reviews

View other Waggel products
4.15
Based on 1,259 reviews, last reviewed 2nd Sep 2026
200% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

Great triage system with an app which is super helpf... Great triage system with an app which is super helpful and not always pushing for vet visits. Reasonable price but I do have quite a high excess to ge... Read more Reviewed on: 2nd September 2026
Dan-'s avatar
Dan-

Latest lowest rating:

1

Triage service sucks They have this policy where you have to first go through a digital call with a vet before you can visit a vet. If you visit a vet first and don’t do ... Read more Reviewed on: 31st July 2026
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Ken B
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About this product

Waggel offers lifetime pet insurance policies that cover the big stuff like dental care, cancer and diabetes.

Waggel gives all members access to 24/7 vet care, a triage service, behaviour and nutrition support.

Waggel pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Waggel before, you can also leave a review and share your experience.

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Waggel Pet insurance reviews (1259)

How pet insurance should be

5
Great tech meets competitive pet insurance. All online, all easy, just a few clicks. My only gripe is that I would have spelt Waggel as Waggle! Reviewed on: 13th August 2020
Simon's avatar
Simon

Excellent

5
Offers things that many insurance companies don’t, for example a FaceTime call with a bet for which the cost is free, easy to sign up and one of the cheapest for everything that it covers Reviewed on: 13th August 2020
Limara Conybeer's avatar
Limara Conybeer

Great service, with heart and values

5
Decided to join Waggel because I first fell in love with their values and motto. It’s a company lead by the heart and love for animals. It feels personal when you join them and it feels like you are joining a new family. Proud of having joined them and will recommend to anyone. I wish them all the best and lots of success! But always remember your values and stick to them, this is what makes your success!! Reviewed on: 13th August 2020
Marie D.'s avatar
Marie D.

Very efficient

5
So far so good but as a new customer have not had a chance to use the service Reviewed on: 13th August 2020
Susan Burroughs's avatar
Susan Burroughs

Pushkin

5
So far they have done all they promised Reviewed on: 13th August 2020
Jan Stendahl Johansen's avatar
Jan Stendahl Johansen

Simple, good value, amazing claims experience

5
Waggel have been great from day 1. Really simple to use, great cover for the price and the easiest claims experience of any insurance product I have ever used. Reviewed on: 13th August 2020
Richard Caven's avatar
Richard Caven

Modern, Fresh, Innovative approach to insurance

5
I love everything about waggel! It's website, branding, easy to navigate, transparency and the pet perks you get once you sign up. I wish all insurance websites were like this. Reviewed on: 13th August 2020
Charlotte Rouse's avatar
Charlotte Rouse

Excellent coverage

5
The only policy zI have ever found that covers dental work Reviewed on: 13th August 2020
Julie Goldsmith's avatar
Julie Goldsmith

So far not required to use the service, however I feel confident that should I require help in the future I would be happy.

5
Confident of good service should I require help in the future for my two little pups Reviewed on: 13th August 2020
Cathy McKerrell's avatar
Cathy McKerrell

Best online system for claims

5
My cat had advanced lung cancer and the diagnosis was very expensive. Waggel didn't question the costs, just dealt with it, making a very stressful and heart breaking time much easier for us. Reviewed on: 13th August 2020
Jayne Bradley's avatar
Jayne Bradley

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