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Waggel: Pet insurance reviews

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4.74
Based on 1,245 reviews, last reviewed 23rd Jan 2026
No new 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
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9%
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1%
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0%
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Latest highest rating:

5

Easy experience, and good deal. Easy experience, and good deal. A little too over the top with communications during the quoting process and marketing since but provide some really g... Read more Reviewed on: 25th March 2025
jake_sandford's avatar
jake_sandford

Latest lowest rating:

1

Worst pet insurance ever! Waggle refused to pay our claim for an emergency vet treatment when our dog had breathing problems. Referred it to a pre existing condition when our d... Read more Reviewed on: 23rd January 2026
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Simon
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About this product

Waggel offers lifetime pet insurance policies that cover the big stuff like dental care, cancer and diabetes.

Waggel gives all members access to 24/7 vet care, a triage service, behaviour and nutrition support.

Waggel pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Waggel before, you can also leave a review and share your experience.

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Waggel Pet insurance reviews (1245)

Pushkin

5
So far they have done all they promised Reviewed on: 13th August 2020
Jan Stendahl Johansen's avatar
Jan Stendahl Johansen

Simple, good value, amazing claims experience

5
Waggel have been great from day 1. Really simple to use, great cover for the price and the easiest claims experience of any insurance product I have ever used. Reviewed on: 13th August 2020
Richard Caven's avatar
Richard Caven

Modern, Fresh, Innovative approach to insurance

5
I love everything about waggel! It's website, branding, easy to navigate, transparency and the pet perks you get once you sign up. I wish all insurance websites were like this. Reviewed on: 13th August 2020
Charlotte Rouse's avatar
Charlotte Rouse

Excellent coverage

5
The only policy zI have ever found that covers dental work Reviewed on: 13th August 2020
Julie Goldsmith's avatar
Julie Goldsmith

So far not required to use the service, however I feel confident that should I require help in the future I would be happy.

5
Confident of good service should I require help in the future for my two little pups Reviewed on: 13th August 2020
Cathy McKerrell's avatar
Cathy McKerrell

Best online system for claims

5
My cat had advanced lung cancer and the diagnosis was very expensive. Waggel didn't question the costs, just dealt with it, making a very stressful and heart breaking time much easier for us. Reviewed on: 13th August 2020
Jayne Bradley's avatar
Jayne Bradley

Best dog insurance ever

5
This is the best dog insurance I have found it is very reasonably priced and even covers dental Reviewed on: 13th August 2020
Kim Haywood 's avatar
Kim Haywood

Excellent insurance company 5*

5
No waffle with Waggel . Great company to deal with. Easy to understand policies. Competitive rates. Have recommended to many family and friends. Reviewed on: 13th August 2020
A Jolly's avatar
A Jolly

Waggl pet insurance

4
Only recently started my pet insurance policy but waggl have offered so much support around the clock should I or my pooch need anything. Great first impressions. Reviewed on: 13th August 2020
Hollie's avatar
Hollie

Easy friendly responsive

4
I like things digital and real time, which none of the traditional pet insurance offers. Waggle is the solution. Still some improvement to be made here and there, but they are working hard for the right vision! Reviewed on: 13th August 2020
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Zoe

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