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Waggel: Pet insurance reviews

View other Waggel products
4.15
Based on 1,259 reviews, last reviewed 2nd Sep 2026
200% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
8%
See only 3 star reviews
1%
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0%
See only 1 star reviews
2%

Latest highest rating:

5

Great triage system with an app which is super helpf... Great triage system with an app which is super helpful and not always pushing for vet visits. Reasonable price but I do have quite a high excess to ge... Read more Reviewed on: 2nd September 2026
Dan-'s avatar
Dan-

Latest lowest rating:

1

Triage service sucks They have this policy where you have to first go through a digital call with a vet before you can visit a vet. If you visit a vet first and don’t do ... Read more Reviewed on: 31st July 2026
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Ken B
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About this product

Waggel offers lifetime pet insurance policies that cover the big stuff like dental care, cancer and diabetes.

Waggel gives all members access to 24/7 vet care, a triage service, behaviour and nutrition support.

Waggel pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Waggel before, you can also leave a review and share your experience.

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Waggel Pet insurance reviews (1259)

Excellent pet insurance

5
Cannot be happier with insuring through Waggel. Their heirachy is transparent and I have been able to speak to many members of the team, and they also provide numerous other benefits which we've been able to use to help get through puppyhood such as food offers, behaviourist consultations and more. Pricing is incredibly competitive and very affordable and they even cover dental! Would recommend to anybody with a pet, young or old. Reviewed on: 13th August 2020
Anil's avatar
Anil

Well researched and spot on Insurance

5
This is a fabulous company just what pet owners need to feel secure and the online facility is easy to use and offers comfort thank you for such a wonderful insurance policy x Reviewed on: 13th August 2020
anita's avatar
anita

NO quibble & compasisonate

4
One of my pets was, unfortunately, killed. I let Waggel know that I needed to cancel the insurance. They immediately sent an email sympathising with my loss and refunding the unused insurance - I didn't even have to ask. Reviewed on: 13th August 2020
fiona's avatar
fiona

Fast, good value and helping charity

5
Very quick to create an insurance policy And at The best price I could find. I also like that they donate profit to animal charities. Reviewed on: 13th August 2020
Daniela Graziano's avatar
Daniela Graziano

So far so good!

5
Setting up the policy was easy and all my questions were answered precisely and quickly. If I do ever need to make a claim which I hope I don’t, I anticipate the same pleasing response. Thanks all Reviewed on: 13th August 2020
SO's avatar
SO

Great

5
I like the idea of Waggel and I'm glad I chose them. They provide not only the insurance but also perks like dicsounts for pet foods etc. Simple yet easy to use website with useful information related to pets' health care. Reviewed on: 13th August 2020
YI's avatar
YI

Exceptional service - easy and with a lot of visibility

5
Could not be happier with Waggel. Our kitten unfortunately caught a bad bacteria and had diarrhoea for months... we’ve been able to get all vet bills reimburse with pretty much no effort. Now our kitten is safe and we didn’t have to carve our vacation budget. I hope our kitten will stay healthy and we never need to claim again. However, if we do, I trust the process will be super smooth. That’s one less thing to worry about when your little one is suffering. Thank you. Reviewed on: 13th August 2020
Charlotte's avatar
Charlotte

Fantastic

5
I found the website super easy to use, I found the process to be straight forward, all the options were clearly explained so I felt informed completely confident I was choosing the best Insurance for my dog. When I had to update something, I used the live chat even though it was out of hours they got back to me via email and we resolved the issue within a couple of days. Super happy with the service. Reviewed on: 13th August 2020
Rosy's avatar
Rosy

Easiest pet insurance ever!

5
So quick and easy to set up, with a great welcome pack - couldn't ask for better service! Reviewed on: 13th August 2020
Carol's avatar
Carol

Easy and straight forward

5
Until you have to claim you dont know the true experience but certainly very easy to understand and sign up. Like the idea of video vet calls and that persuaded me to buy. Reviewed on: 13th August 2020
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suem

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