Smart Money People Logo

Waggel: Pet insurance reviews

4.74
Based on 1,244 reviews, last reviewed 7th Aug 2025
No new 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Easy experience, and good deal. Easy experience, and good deal. A little too over the top with communications during the quoting process and marketing since but provide some really g... Read more Reviewed on: 25th March 2025
jake_sandford's avatar
jake_sandford

Latest lowest rating:

1

Scam insurance, great until you make a claim. Initially I was really happy with how good their website was to use, how good the price was and everything seemed great that was until making a claim ... Read more Reviewed on: 7th August 2025
RC's avatar
RC

About this product

Waggel offer lifetime pet insurance policies.

There’s a £0 excess option available and you can get free vet, behaviour and nutritionist video calls as part of your Waggle pet insurance policy. Waggel cover treatment costs associated with dental-related accidents and illnesses.

Waggel pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Waggel before, you can also leave a review and share your experience.

Review Waggel: Pet insurance now

Help others make smarter decisions by sharing your own experience. Write a review

Waggel Pet insurance reviews (1244)

Great

5
I like the idea of Waggel and I'm glad I chose them. They provide not only the insurance but also perks like dicsounts for pet foods etc. Simple yet easy to use website with useful information related to pets' health care. Reviewed on: 13th August 2020

Exceptional service - easy and with a lot of visibility

5
Could not be happier with Waggel. Our kitten unfortunately caught a bad bacteria and had diarrhoea for months... we’ve been able to get all vet bills reimburse with pretty much no effort. Now our kitten is safe and we didn’t have to carve our vacation budget. I hope our kitten will stay healthy and we never need to claim again. However, if we do, I trust the process will be super smooth. That’s one less thing to worry about when your little one is suffering. Thank you. Reviewed on: 13th August 2020

Fantastic

5
I found the website super easy to use, I found the process to be straight forward, all the options were clearly explained so I felt informed completely confident I was choosing the best Insurance for my dog. When I had to update something, I used the live chat even though it was out of hours they got back to me via email and we resolved the issue within a couple of days. Super happy with the service. Reviewed on: 13th August 2020

Easiest pet insurance ever!

5
So quick and easy to set up, with a great welcome pack - couldn't ask for better service! Reviewed on: 13th August 2020

Easy and straight forward

5
Until you have to claim you dont know the true experience but certainly very easy to understand and sign up. Like the idea of video vet calls and that persuaded me to buy. Reviewed on: 13th August 2020

How pet insurance should be

5
Great tech meets competitive pet insurance. All online, all easy, just a few clicks. My only gripe is that I would have spelt Waggel as Waggle! Reviewed on: 13th August 2020

Excellent

5
Offers things that many insurance companies don’t, for example a FaceTime call with a bet for which the cost is free, easy to sign up and one of the cheapest for everything that it covers Reviewed on: 13th August 2020

Great service, with heart and values

5
Decided to join Waggel because I first fell in love with their values and motto. It’s a company lead by the heart and love for animals. It feels personal when you join them and it feels like you are joining a new family. Proud of having joined them and will recommend to anyone. I wish them all the best and lots of success! But always remember your values and stick to them, this is what makes your success!! Reviewed on: 13th August 2020

Very efficient

5
So far so good but as a new customer have not had a chance to use the service Reviewed on: 13th August 2020

Pushkin

5
So far they have done all they promised Reviewed on: 13th August 2020

Review Waggel: Pet insurance now

Help others make smarter decisions by sharing your own experience. Write a review
Are you a business? Get insights, reply to reviews, invite customers and understand their needs