Smart Money People Logo

Waggel: Pet Insurance reviews

4.73
Based on 1,243 reviews, last reviewed 18th Jun 2025
100% decrease in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Easy experience, and good deal. Easy experience, and good deal. A little too over the top with communications during the quoting process and marketing since but provide some really g... Read more Reviewed on: 25th March 2025
jake_sandford's avatar
jake_sandford

Latest lowest rating:

1

Waggel will add "triage" to your policy without aski... Waggel will add "triage" to your policy without asking, then refuse to remove it when you notice. ONly way to remove it is to cancel and restart the p... Read more Reviewed on: 18th June 2025
sam's avatar
sam

About this product

Before taking out a new pet insurance policy, check customer reviews to be confident that the provider is reputable. We’ve got plenty of Waggel pet insurance reviews to help you understand more about the provider.

Waggel provides pet insurance for cats and dogs. Unlike many insurers, Waggel does not offer different types of policies but instead offers one all-inclusive policy. The policy provides access to 24/7 vet video calls as well as consultations with behaviour and nutrition specialists. Waggel policyholders can benefit from a simplified online claims process, as well as new rewards and perks every month.

If Waggel sounds like the right insurer for you, gain valuable insight into the provider by reading our Waggel pet insurance reviews. Find out how satisfied customers have been with the all-inclusive policy. Learn more about the claims process and how simple policyholders have found it. Find out why customers chose Waggel and whether they would renew their policy with the provider. All of this and more can be found in the reviews on Smart Money People.

Have you had a pet insurance policy with Waggel? Share your experience by writing an honest review and help other pet owners doing their research. Tell us why you chose Waggel as your pet insurance provider, and whether it has lived up to your expectations. Tell us what animal you insured and how secure you have found the all-inclusive policy. If you’ve had experience with the customer service team or claims process, share details with our Smart Money People community. Whether good or bad, leave a Waggel pet insurance review today. Together, we can help people like you make better financial decisions.

Review Waggel: Pet Insurance now

Help others make smarter decisions by sharing your own experience. Write a review

Waggel Pet Insurance reviews (1243)

Exceptional service - easy and with a lot of visibility

5
Could not be happier with Waggel. Our kitten unfortunately caught a bad bacteria and had diarrhoea for months... we’ve been able to get all vet bills reimburse with pretty much no effort. Now our kitten is safe and we didn’t have to carve our vacation budget. I hope our kitten will stay healthy and we never need to claim again. However, if we do, I trust the process will be super smooth. That’s one less thing to worry about when your little one is suffering. Thank you. Reviewed on: 13th August 2020

Fantastic

5
I found the website super easy to use, I found the process to be straight forward, all the options were clearly explained so I felt informed completely confident I was choosing the best Insurance for my dog. When I had to update something, I used the live chat even though it was out of hours they got back to me via email and we resolved the issue within a couple of days. Super happy with the service. Reviewed on: 13th August 2020

Easiest pet insurance ever!

5
So quick and easy to set up, with a great welcome pack - couldn't ask for better service! Reviewed on: 13th August 2020

Easy and straight forward

5
Until you have to claim you dont know the true experience but certainly very easy to understand and sign up. Like the idea of video vet calls and that persuaded me to buy. Reviewed on: 13th August 2020

How pet insurance should be

5
Great tech meets competitive pet insurance. All online, all easy, just a few clicks. My only gripe is that I would have spelt Waggel as Waggle! Reviewed on: 13th August 2020

Excellent

5
Offers things that many insurance companies don’t, for example a FaceTime call with a bet for which the cost is free, easy to sign up and one of the cheapest for everything that it covers Reviewed on: 13th August 2020

Great service, with heart and values

5
Decided to join Waggel because I first fell in love with their values and motto. It’s a company lead by the heart and love for animals. It feels personal when you join them and it feels like you are joining a new family. Proud of having joined them and will recommend to anyone. I wish them all the best and lots of success! But always remember your values and stick to them, this is what makes your success!! Reviewed on: 13th August 2020

Very efficient

5
So far so good but as a new customer have not had a chance to use the service Reviewed on: 13th August 2020

Pushkin

5
So far they have done all they promised Reviewed on: 13th August 2020

Simple, good value, amazing claims experience

5
Waggel have been great from day 1. Really simple to use, great cover for the price and the easiest claims experience of any insurance product I have ever used. Reviewed on: 13th August 2020

Review Waggel: Pet Insurance now

Help others make smarter decisions by sharing your own experience. Write a review
Are you a business? Get insights, reply to reviews, invite customers and understand their needs