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Waggel: Pet insurance reviews

View other Waggel products
4.15
Based on 1,259 reviews, last reviewed 2nd Sep 2026
200% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

Great triage system with an app which is super helpf... Great triage system with an app which is super helpful and not always pushing for vet visits. Reasonable price but I do have quite a high excess to ge... Read more Reviewed on: 2nd September 2026
Dan-'s avatar
Dan-

Latest lowest rating:

1

Triage service sucks They have this policy where you have to first go through a digital call with a vet before you can visit a vet. If you visit a vet first and don’t do ... Read more Reviewed on: 31st July 2026
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Ken B
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About this product

Waggel offers lifetime pet insurance policies that cover the big stuff like dental care, cancer and diabetes.

Waggel gives all members access to 24/7 vet care, a triage service, behaviour and nutrition support.

Waggel pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Waggel before, you can also leave a review and share your experience.

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Waggel Pet insurance reviews (1259)

Seamless service, a pleasure to use!

5
Easy sign up, easy to adjust your amounts, and even easier to make a claim! Extremely user-friendly platform makes using the service a breeze, and the affiliate offers are a fantastic perk. Would 100% reccomend! Reviewed on: 13th August 2020
Colette88's avatar
Colette88

I like the connection and interaction

4
Not much more at the moment, but seem friendly and approachable. Reviewed on: 13th August 2020
Anna Anderton-Franc's avatar
Anna Anderton-Franc

Fantastic

5
Affordable and comprehensive cover. Easy to use website and great customer service. Reviewed on: 13th August 2020
Natalie's avatar
Natalie

Gentlemen - and Ladies!

5
Dealing with Waggel is dealing with gentlemen - and ladies. Not only are they courteous and helpful, but manifestly honest. Reviewed on: 13th August 2020
George Allen's avatar
George Allen

Reasurence for my bundles of fluff

5
Great modern and easy to understand service to give you peace of mind! Reviewed on: 13th August 2020
Carrie's avatar
Carrie

Flexible, affordable and great customer service

5
Recommended by a friend and we both got 1 months free cover. My insurance renewal for Carlos the Boxer increased by 150% with More Than after a relatively small claim. The flexibility that Waggel offers means I can choose the amount of cover and what I can afford to pay. I will definitely by swapping Wally the Boxer and Sasha the Jack Russell to Waggel when their renewals are due. Reviewed on: 13th August 2020
Suzanne Swan's avatar
Suzanne Swan

So many extras

5
Not only the premium priced well and covers all eventualities not had to use yet thankfully but liked the extra bonus of money off food treats etc and the free video consultations with a vet top Mark's waggel Reviewed on: 13th August 2020
Jacqueline Horspool 's avatar
Jacqueline Horspool

Not complex, user friendly interface

4
This is my first pet and I’ve not taken out pet insurance before - the reason we chose Waggel was because it was easy to understand and easy to get a quote and seemed easier and more in tune with modern life than the competitors. Only made one claim so far and it was very easy and no fuss. The website is easy to use and useful additions such as free access to video calls with vets. This one has been particularly useful during lockdown! Reviewed on: 13th August 2020
Gem's avatar
Gem

Tia's insurance

5
New puppy came with KC insurance felt they were both to expensive and high pressure via text and email to sign up. Found Waggle easy to navigate and felt a much better deal. Reviewed on: 13th August 2020
Paul's avatar
Paul

Good to know someone there wen have question via chat

5
Very easy to join with the opportunity to talk to someone should you have any questions Reviewed on: 13th August 2020
Angie Pearson's avatar
Angie Pearson

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