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Waggel: Pet insurance reviews

View other Waggel products
3.93
Based on 1,251 reviews, last reviewed 15th Jun 2026
100% decrease in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
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2%

Latest highest rating:

5

Waggle was easy to use and add more of my pets, I ha... Waggle was easy to use and add more of my pets, I have 4 with different requirements. Process was easy. Reviewed on: 24th March 2026
Sara F's avatar
Sara F

Latest lowest rating:

1

Dental NOT included!!! Being over 60 and living alone im not that computer savvy. So when i saw waggel i decided to insure my older rescue moggy. 3 months in and his breath... Read more Reviewed on: 15th June 2026
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Jackie K
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About this product

Waggel offers lifetime pet insurance policies that cover the big stuff like dental care, cancer and diabetes.

Waggel gives all members access to 24/7 vet care, a triage service, behaviour and nutrition support.

Waggel pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Waggel before, you can also leave a review and share your experience.

Review Waggel: Pet insurance now

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Waggel Pet insurance reviews (1251)

So easy to set up and competitively priced

5
Signing up was a clear and seamless process. The information was transparent and I liked that you had different options/can easily select and tailor the plan based on your pet's needs and circumstances. I also found Waggel to be competitively priced and was encouraged by other positive reviews mentioning how good the service was. Would definitely recommend. Reviewed on: 12th August 2020
Efi 's avatar
Efi

Straightforward and friendly

5
Signing up to Waggel couldn’t be easier, and I got peace of mind right away that my cat was covered according to my needs. There are quite a few options, so it was no problem to choose something that fit my budget and requirements. All in all, Waggel is a nice modern, user-friendly way to arrange insurance and I’m totally happy with the experience. Having access to free video calls with a vet is also a big plus, and I’ve made use of this during lockdown. Top marks. Reviewed on: 12th August 2020
Matthew's avatar
Matthew

Easy and affordable

4
All good experience so far. Have yet needed to make a claim but so far so good. Reviewed on: 12th August 2020
Mathias Sektnan's avatar
Mathias Sektnan

Best Pet Insurance I've ever had!

5
So impressed with the service I have received so far from Waggel. The whole process from quotation to set up was simple and the additional benefits are a major plus. I've already benefited from the free vet video calls which has probably already saved me a fair bit of money as I'd have taken my pup to the vets if this wasn't available to me. There are also a number of other benefits which I'm yet to take advantage of. I can't speak for the claiming process. Hopefully I never have to find out about that. I like the personal touches the sign up emails and having your own dedicated person. It makes you feel like a valued customer. Reviewed on: 12th August 2020
Laura's avatar
Laura

Like no other insurance company.....hassle free

5
While most insurance companies put profit above customer experience, Waggel care and go above and beyond to delight their customers. Most companies hide behind insurance T & C’s, Waggel don’t. Fast, efficient online platform, no form filling or on hold to call centres. Well done Waggel, you deserve this award & recognition. Reviewed on: 12th August 2020
Emma 's avatar
Emma

Amazing! Fast! With the Times!

5
I only took my insurance out in May & received 1 month free. I had a couple of friends sign up with my link and have received a further 2 months free! Unfortunately I have had to claim for my puppy and the claim was all done online through the portal & received to my bank within 14 days. Couldn't recommend Waggel enough, a "with the times" insurance company. So many benefits too, competitions and money off vouchers at pet stores! Reviewed on: 12th August 2020
FAY's avatar
FAY

Simple sign up, comprehensive and great value.

5
Greet interface and some of the added extras are well thought through and beautifully designed. Excellent product/service. Reviewed on: 12th August 2020
Steve's avatar
Steve

Great service all the time

5
Great serice at all times. Affordable Reviewed on: 12th August 2020
Tracy Howell's avatar
Tracy Howell

Fast, caring and clear

5
I wanted an insurance company that did more and Waggel has certainly provided that. Not only do they have a great cust service team who respond to claims very quickly but thier additional pet content and brand offers are superb! Highly recommend. Reviewed on: 12th August 2020
Jenna Green's avatar
Jenna Green

Fast service, quick and efficient claims process

5
We have 2 dogs on Waggel insurance and have had a few health issues this year. Waggel handled the claims efficiently and quickly and kept us updated at every step of the process. Reviewed on: 12th August 2020
Carol Stanley 's avatar
Carol Stanley

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