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Waggel: Pet insurance reviews

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4.74
Based on 1,245 reviews, last reviewed 23rd Jan 2026
No new 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
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9%
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1%
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0%
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1%

Latest highest rating:

5

Easy experience, and good deal. Easy experience, and good deal. A little too over the top with communications during the quoting process and marketing since but provide some really g... Read more Reviewed on: 25th March 2025
jake_sandford's avatar
jake_sandford

Latest lowest rating:

1

Worst pet insurance ever! Waggle refused to pay our claim for an emergency vet treatment when our dog had breathing problems. Referred it to a pre existing condition when our d... Read more Reviewed on: 23rd January 2026
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Simon
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About this product

Waggel offers lifetime pet insurance policies that cover the big stuff like dental care, cancer and diabetes.

Waggel gives all members access to 24/7 vet care, a triage service, behaviour and nutrition support.

Waggel pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Waggel before, you can also leave a review and share your experience.

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Waggel Pet insurance reviews (1245)

Simple sign up, comprehensive and great value.

5
Greet interface and some of the added extras are well thought through and beautifully designed. Excellent product/service. Reviewed on: 12th August 2020
Steve's avatar
Steve

Great service all the time

5
Great serice at all times. Affordable Reviewed on: 12th August 2020
Tracy Howell's avatar
Tracy Howell

Fast, caring and clear

5
I wanted an insurance company that did more and Waggel has certainly provided that. Not only do they have a great cust service team who respond to claims very quickly but thier additional pet content and brand offers are superb! Highly recommend. Reviewed on: 12th August 2020
Jenna Green's avatar
Jenna Green

Fast service, quick and efficient claims process

5
We have 2 dogs on Waggel insurance and have had a few health issues this year. Waggel handled the claims efficiently and quickly and kept us updated at every step of the process. Reviewed on: 12th August 2020
Carol Stanley 's avatar
Carol Stanley

Painless insurance

5
Easy to purchase and has all the insurance requirements I needed for my pet insurance, website is easy to use and understand. Reviewed on: 12th August 2020
Paula Gibson's avatar
Paula Gibson

Easiest process to follow ever

5
I loved signing up to this insurance provider. Not only could I do it all online without the need for calls but I now have everything at my fingertips. My claim history and outstanding claims left are available on my dashboard. In addition there are so many promotional opportunities to take advantage of. I have already recommended you to all of my friends and family. Reviewed on: 12th August 2020
Kim Senior's avatar
Kim Senior

Confidence!

5
I found Waggel very easy to deal with and they fill me with confidence that my boy Rafferty is in good hands! Reviewed on: 12th August 2020
Sharon Radcliffe's avatar
Sharon Radcliffe

Finally, a pet insurer that makes sense

5
As the title says; it’s about time we had a pet insurer that uses plain simple language, easy to understand insurance terms, benefits and great quality offers. I’m so sad that I have only just found out about Waggel, I would have been with them for a lot longer if I had! 11/10! Reviewed on: 12th August 2020
R Breckenridge 's avatar
R Breckenridge

very good company

5
very good company and service always had time to listen to y0u Reviewed on: 12th August 2020
Thomas hamilton's avatar
Thomas hamilton

So far so good.

5
Great communication. No claims made yet so far thankfully but I'm sure I won't be disappointed if I need too! Reviewed on: 12th August 2020
Amy R's avatar
Amy R

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