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Waggel: Pet insurance reviews

Name: Pet insurance
Rating: 4.15 (1259 reviews)

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4.15

Based on 1,259 reviews, last reviewed 2nd Sep 2026

200% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Great triage system with an app which is super helpf... Great triage system with an app which is super helpful and not always pushing for vet visits. Reasonable price but I do have quite a high excess to ge... Read more Reviewed on: 2nd September 2026

Latest lowest rating:

1

Triage service sucks They have this policy where you have to first go through a digital call with a vet before you can visit a vet. If you visit a vet first and don’t do ... Read more Reviewed on: 31st July 2026

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About this product

Waggel offers lifetime pet insurance policies that cover the big stuff like dental care, cancer and diabetes.

Waggel gives all members access to 24/7 vet care, a triage service, behaviour and nutrition support.

Waggel pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Waggel before, you can also leave a review and share your experience.

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Waggel Pet insurance reviews (1259)

Easy and affordable

All good experience so far. Have yet needed to make a claim but so far so good. Reviewed on: 12th August 2020

Best Pet Insurance I've ever had!

So impressed with the service I have received so far from Waggel. The whole process from quotation to set up was simple and the additional benefits are a major plus. I've already benefited from the free vet video calls which has probably already saved me a fair bit of money as I'd have taken my pup to the vets if this wasn't available to me. There are also a number of other benefits which I'm yet to take advantage of. I can't speak for the claiming process. Hopefully I never have to find out about that. I like the personal touches the sign up emails and having your own dedicated person. It makes you feel like a valued customer. Reviewed on: 12th August 2020

Like no other insurance company.....hassle free

While most insurance companies put profit above customer experience, Waggel care and go above and beyond to delight their customers. Most companies hide behind insurance T & C’s, Waggel don’t. Fast, efficient online platform, no form filling or on hold to call centres. Well done Waggel, you deserve this award & recognition. Reviewed on: 12th August 2020

Amazing! Fast! With the Times!

I only took my insurance out in May & received 1 month free. I had a couple of friends sign up with my link and have received a further 2 months free! Unfortunately I have had to claim for my puppy and the claim was all done online through the portal & received to my bank within 14 days. Couldn't recommend Waggel enough, a "with the times" insurance company. So many benefits too, competitions and money off vouchers at pet stores! Reviewed on: 12th August 2020

Simple sign up, comprehensive and great value.

Greet interface and some of the added extras are well thought through and beautifully designed. Excellent product/service. Reviewed on: 12th August 2020

Great service all the time

Great serice at all times. Affordable Reviewed on: 12th August 2020

Fast, caring and clear

I wanted an insurance company that did more and Waggel has certainly provided that. Not only do they have a great cust service team who respond to claims very quickly but thier additional pet content and brand offers are superb! Highly recommend. Reviewed on: 12th August 2020

Fast service, quick and efficient claims process

We have 2 dogs on Waggel insurance and have had a few health issues this year. Waggel handled the claims efficiently and quickly and kept us updated at every step of the process. Reviewed on: 12th August 2020

Painless insurance

Easy to purchase and has all the insurance requirements I needed for my pet insurance, website is easy to use and understand. Reviewed on: 12th August 2020

Easiest process to follow ever

I loved signing up to this insurance provider. Not only could I do it all online without the need for calls but I now have everything at my fingertips. My claim history and outstanding claims left are available on my dashboard. In addition there are so many promotional opportunities to take advantage of. I have already recommended you to all of my friends and family. Reviewed on: 12th August 2020

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Waggel: Pet insurance reviews

200% increase in 5 star reviews

No new 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Review Waggel: Pet insurance now

Waggel Pet insurance reviews (1259)

Easy and affordable

Best Pet Insurance I've ever had!

Like no other insurance company.....hassle free

Amazing! Fast! With the Times!

Simple sign up, comprehensive and great value.

Great service all the time

Fast, caring and clear

Fast service, quick and efficient claims process

Painless insurance

Easiest process to follow ever

Review Waggel: Pet insurance now

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