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Waggel: Pet insurance reviews

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4.74
Based on 1,245 reviews, last reviewed 23rd Jan 2026
No new 5 star reviews
in the past 90 days
100% increase in 1 star reviews
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Latest highest rating:

5

Easy experience, and good deal. Easy experience, and good deal. A little too over the top with communications during the quoting process and marketing since but provide some really g... Read more Reviewed on: 25th March 2025
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jake_sandford

Latest lowest rating:

1

Worst pet insurance ever! Waggle refused to pay our claim for an emergency vet treatment when our dog had breathing problems. Referred it to a pre existing condition when our d... Read more Reviewed on: 23rd January 2026
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Simon
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About this product

Waggel offers lifetime pet insurance policies that cover the big stuff like dental care, cancer and diabetes.

Waggel gives all members access to 24/7 vet care, a triage service, behaviour and nutrition support.

Waggel pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Waggel before, you can also leave a review and share your experience.

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Waggel Pet insurance reviews (1245)

Super easy to arrange

5
I found the web site super easy to navigate , it took no time at all to get Penny and Rupert insured. There is a great page where you can get money off pet food , accessories and loads of interesting bits and bobs for your dog and cat. I have recommended to family and friends and everyone has agreed , this is a great hassle free way to insure our pets. I have also saved money by switching from my previous insurer WIN WIN ! Reviewed on: 12th August 2020
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ads

FINALLY... an easy and simple Pet Insurance Provider!!!

5
I have always dreaded sorting out my pet insurance because quite frankly, I didn’t understand half of it. I would always find myself having to do extensive research to understand what was needed for my fur baby (cat). A friend recommended I check Waggel and I WAS NOT DISAPPOINTED!!! The usual 1hr process took maximum 10 minutes but the most important part was that I actually understood what I was insuring my Cat for. I now feel extremely confident that should anything happen (god forbid) I know what she is covered for. I have since recommended Waggel to a number of friends and they ended up signing their pets too!! Absolute success!! Reviewed on: 12th August 2020
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Sophia Elliott

Happy so far, but not made a claim

4
Everything so far has been smooth sailing. The registration process is easy and the members area is good. Offers and competitions are nice to have, if I remember to check them... Overall I'm satisfied with Waggel but as an insurance, I can't really comment until I have to make a claim. Reviewed on: 12th August 2020
Mark's avatar
Mark

Thoughtful insurers!

5
I have already recommended Waggel to friends and family for many reasons - so easy to get a quote and understand what is and isn’t covered, dental is included! Fantastic community group which is great to be a part of and pick up tipsy, regular competitions to enter, discounts on many pet products and food, free video vet calls which are super easy to use and helpful, as well as free sessions with a behavioural therapist for your dogs who is really friendly and gives brilliant advice. Honestly so impressed with Waggel, I have since switched my other two cats onto Waggel as in comparison it just trumps any other insurer for me. I feel confident that if the time comes and I need to claim, I will be fully supported. Reviewed on: 12th August 2020
Eloise Abel's avatar
Eloise Abel

Best pet insurance yet

5
All positive experiences with Waggle. Fantastic service and very accessible and easy to use. Thanks for making pet insurance more convenient. Reviewed on: 12th August 2020
Holly Chaplin's avatar
Holly Chaplin

The Best

5
The quickest response to an insurance claim I have ever had.No fuss, no multiple telephone calls,I couldn’t recommend Waggle enough. Reviewed on: 12th August 2020
Kevin Harris's avatar
Kevin Harris

Simple & effective

5
So quick and easy to set up. Plus all the partnership bonuses are awesome! Reviewed on: 12th August 2020
Dsb42's avatar
Dsb42

Love Waggle!

5
It was so easy to use and sign up. Great that we can adjust what we pay according to our needs. Reviewed on: 12th August 2020
vfolkins's avatar
vfolkins

Great, simple pet insurance

5
Really simple to understand and make a claim should you need to. Great, friendly customer service from staff who appear to care about you and appreciate that when you’re making a claim you have an unwell pet and show sympathy. Thank you Waggel. Reviewed on: 12th August 2020
Lynsey's avatar
Lynsey

Super easy to use!

5
In a boring, confusing and overly complicated sector- waggle provide fresh content, seem to really care and have built an easy to use platform which I could use on my phone! Love them! Reviewed on: 12th August 2020
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Sian Downes

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