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Waggel: Pet insurance reviews

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4.75
Based on 1,248 reviews, last reviewed 24th Mar 2026
300% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
8%
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1%
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0%
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1%

Latest highest rating:

5

Waggle was easy to use and add more of my pets, I ha... Waggle was easy to use and add more of my pets, I have 4 with different requirements. Process was easy. Reviewed on: 24th March 2026
Sara F's avatar
Sara F

Latest lowest rating:

1

Worst pet insurance ever! Waggle refused to pay our claim for an emergency vet treatment when our dog had breathing problems. Referred it to a pre existing condition when our d... Read more Reviewed on: 23rd January 2026
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Simon
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About this product

Waggel offers lifetime pet insurance policies that cover the big stuff like dental care, cancer and diabetes.

Waggel gives all members access to 24/7 vet care, a triage service, behaviour and nutrition support.

Waggel pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Waggel before, you can also leave a review and share your experience.

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Waggel Pet insurance reviews (1248)

Love Waggle!

5
It was so easy to use and sign up. Great that we can adjust what we pay according to our needs. Reviewed on: 12th August 2020
vfolkins's avatar
vfolkins

Great, simple pet insurance

5
Really simple to understand and make a claim should you need to. Great, friendly customer service from staff who appear to care about you and appreciate that when you’re making a claim you have an unwell pet and show sympathy. Thank you Waggel. Reviewed on: 12th August 2020
Lynsey's avatar
Lynsey

Super easy to use!

5
In a boring, confusing and overly complicated sector- waggle provide fresh content, seem to really care and have built an easy to use platform which I could use on my phone! Love them! Reviewed on: 12th August 2020
Sian Downes's avatar
Sian Downes

Great service with nice personal touches

5
The company offer a fresh approach to pet insurance. The product is great and well priced and customer service is excellent. Reviewed on: 12th August 2020
Ali B's avatar
Ali B

Real insurance with real prices

5
Excellent company. Does what it says on the tin. No gimmicks just realistic price and great support. Reviewed on: 12th August 2020
Hayley Jeeves's avatar
Hayley Jeeves

The right way to do modern insurance

5
Sign up was very easy and clear. There are multiple tiers to choose from. You get a tag to put on your pet's collar. You can enter competitions for free and get special offers on other brands through Waggel. I think this is how modern insurance should be done, to keep the interest of the buyer Reviewed on: 12th August 2020
Ellise Bristow's avatar
Ellise Bristow

Brilliant cover

5
Brilliant to find cover for our older dog that offers life time cover. Most other insurers would only provide 12 months cover which would have left us struggling to find the money to cover any long term illnesses. Really recommend! Reviewed on: 12th August 2020
Naomi Davis's avatar
Naomi Davis

Easy, customisable and lots of extra features.

5
Easy customisable and lots of extra features like virtual vet access and tailoring policy. It’s perfect for me and Loula. Reviewed on: 12th August 2020
Anndroid's avatar
Anndroid

1st time having Dog Insurance.

5
As an entrepreneur myself thought I would give a newcomer a chance and I have not regretted it. Had to claim for my Puppy and received email same day that claim was being looked at and timeframe. Claim was approved and money in the bank the same day. Fantastic service. Would heartily recommend Waggel. Reviewed on: 12th August 2020
Sandbach Puppy Mum's avatar
Sandbach Puppy Mum

Insurance made simple

5
We moved our pets from direct line after a hefty price increase and new imposed restrictions on our policy. Discounts for new customers rather than retaining old loyal ones. Waggel offered an easy selection process on our policy giving us complete flexibility on every aspect and even when I needed more questions answered their team provided all information and couldn't help me enough. A very happy customer who has already recommended their quick and easy process to my friends. Keep up the good work. Reviewed on: 12th August 2020
Byron Phillips's avatar
Byron Phillips

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