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Waggel: Pet insurance reviews

View other Waggel products
4.74
Based on 1,245 reviews, last reviewed 23rd Jan 2026
No new 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
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Latest highest rating:

5

Easy experience, and good deal. Easy experience, and good deal. A little too over the top with communications during the quoting process and marketing since but provide some really g... Read more Reviewed on: 25th March 2025
jake_sandford's avatar
jake_sandford

Latest lowest rating:

1

Worst pet insurance ever! Waggle refused to pay our claim for an emergency vet treatment when our dog had breathing problems. Referred it to a pre existing condition when our d... Read more Reviewed on: 23rd January 2026
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Simon
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About this product

Waggel offers lifetime pet insurance policies that cover the big stuff like dental care, cancer and diabetes.

Waggel gives all members access to 24/7 vet care, a triage service, behaviour and nutrition support.

Waggel pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Waggel before, you can also leave a review and share your experience.

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Waggel Pet insurance reviews (1245)

Great service with nice personal touches

5
The company offer a fresh approach to pet insurance. The product is great and well priced and customer service is excellent. Reviewed on: 12th August 2020
Ali B's avatar
Ali B

Real insurance with real prices

5
Excellent company. Does what it says on the tin. No gimmicks just realistic price and great support. Reviewed on: 12th August 2020
Hayley Jeeves's avatar
Hayley Jeeves

The right way to do modern insurance

5
Sign up was very easy and clear. There are multiple tiers to choose from. You get a tag to put on your pet's collar. You can enter competitions for free and get special offers on other brands through Waggel. I think this is how modern insurance should be done, to keep the interest of the buyer Reviewed on: 12th August 2020
Ellise Bristow's avatar
Ellise Bristow

Brilliant cover

5
Brilliant to find cover for our older dog that offers life time cover. Most other insurers would only provide 12 months cover which would have left us struggling to find the money to cover any long term illnesses. Really recommend! Reviewed on: 12th August 2020
Naomi Davis's avatar
Naomi Davis

Easy, customisable and lots of extra features.

5
Easy customisable and lots of extra features like virtual vet access and tailoring policy. It’s perfect for me and Loula. Reviewed on: 12th August 2020
Anndroid's avatar
Anndroid

1st time having Dog Insurance.

5
As an entrepreneur myself thought I would give a newcomer a chance and I have not regretted it. Had to claim for my Puppy and received email same day that claim was being looked at and timeframe. Claim was approved and money in the bank the same day. Fantastic service. Would heartily recommend Waggel. Reviewed on: 12th August 2020
Sandbach Puppy Mum's avatar
Sandbach Puppy Mum

Insurance made simple

5
We moved our pets from direct line after a hefty price increase and new imposed restrictions on our policy. Discounts for new customers rather than retaining old loyal ones. Waggel offered an easy selection process on our policy giving us complete flexibility on every aspect and even when I needed more questions answered their team provided all information and couldn't help me enough. A very happy customer who has already recommended their quick and easy process to my friends. Keep up the good work. Reviewed on: 12th August 2020
Byron Phillips's avatar
Byron Phillips

Best pet insurance I have ever got

5
I have two cats and this is the best and cheaper insurance I have ever got, it covers everything I wanted and more and it also has a lot of perks. Really happy with it. And would totally recommend to everyone that has a pet. Reviewed on: 12th August 2020
Leslie Daniela's avatar
Leslie Daniela

Insurance

5
Value for money.Highly recommend them.Also peace of ind Reviewed on: 12th August 2020
John Jackson's avatar
John Jackson

The best service

5
No added stress amongst an already turbulent time with your pet is poorly. Super user friendly. Clear and transparent service. Really fast for your money’s return. Reviewed on: 12th August 2020
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Sacha bull

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