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Waggel: Pet insurance reviews

View other Waggel products
4.74
Based on 1,245 reviews, last reviewed 23rd Jan 2026
No new 5 star reviews
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100% increase in 1 star reviews
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Latest highest rating:

5

Easy experience, and good deal. Easy experience, and good deal. A little too over the top with communications during the quoting process and marketing since but provide some really g... Read more Reviewed on: 25th March 2025
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jake_sandford

Latest lowest rating:

1

Worst pet insurance ever! Waggle refused to pay our claim for an emergency vet treatment when our dog had breathing problems. Referred it to a pre existing condition when our d... Read more Reviewed on: 23rd January 2026
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Simon
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About this product

Waggel offers lifetime pet insurance policies that cover the big stuff like dental care, cancer and diabetes.

Waggel gives all members access to 24/7 vet care, a triage service, behaviour and nutrition support.

Waggel pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Waggel before, you can also leave a review and share your experience.

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Waggel Pet insurance reviews (1245)

Honest and caring

5
Easy to understand, easy to complete an application, no jargon. An honest and caring policy by pet lovers, for pet owners. Reviewed on: 12th August 2020
Victoria's avatar
Victoria

Easy to set up and navigate

3
I have recently bought insurance for my dog was very easy to set up and understand Reviewed on: 12th August 2020
Laura's avatar
Laura

Amazing benefits!

5
Fortunately we’ve not had to make a claim on our insurance, however we have taken advantage of some of the amazing benefits available to members - the free first vet video calls were especially helpful with our new puppy in the middle of lockdown! Reviewed on: 12th August 2020
Daisy's avatar
Daisy

Effective & Comprehensive,

5
Simple to set up, simple to understand. More than just an insurance company, you feel like you are part of a Club which shares advice and products. Reviewed on: 12th August 2020
Tom Hart's avatar
Tom Hart

Great peace of mind

5
Loved the virtual consultation from FirstVet. Really helped us as first time dog owners. Easy to set up and great recommendation scheme. Love it. Reviewed on: 12th August 2020
Amit's avatar
Amit

purrrfect

5
Great customer service and excellent service Reviewed on: 12th August 2020
vicki's avatar
vicki

Just easy to do

5
I have 2 young dogs that I wanted insured but after months of trying to compare different companies despaired of finding anything affordable and worth having. Waggel was recommended to me and after doing some homework and comparing costs, taking out policies for both dogs was a no-brainer. The added extras were very welcome too. Reviewed on: 12th August 2020
Kirsten May's avatar
Kirsten May

Great customer service

5
Waggel are always quick to resolve any issues, have an extremely user friendly app that makes claiming so easy and are extremely sympathetic to the needs of responsible pet owners. I have recommended Waggel to a number of friends and family. Reviewed on: 12th August 2020
Emily 's avatar
Emily

Pet Insurance that makes sense

5
The cover that you need, at a reasonable price, with a super easy claims process. What's not to like? Reviewed on: 12th August 2020
JC Turner's avatar
JC Turner

So far so good!

5
I was pleasantly surprised by my quote from Waggel as 4 of my dogs are over 8 years old and I assumed the price would be astronomical. The whole experience taking out the policy was clear and stress free. Reviewed on: 12th August 2020
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Tricia

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