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Waggel: Pet insurance reviews

4.75
Based on 1,248 reviews, last reviewed 24th Mar 2026
300% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Waggle was easy to use and add more of my pets, I ha... Waggle was easy to use and add more of my pets, I have 4 with different requirements. Process was easy. Reviewed on: 24th March 2026
Sara F's avatar
Sara F

Latest lowest rating:

1

Worst pet insurance ever! Waggle refused to pay our claim for an emergency vet treatment when our dog had breathing problems. Referred it to a pre existing condition when our d... Read more Reviewed on: 23rd January 2026
Simon's avatar
Simon

About this product

Waggel offers lifetime pet insurance policies that cover the big stuff like dental care, cancer and diabetes.

Waggel gives all members access to 24/7 vet care, a triage service, behaviour and nutrition support.

Waggel pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Waggel before, you can also leave a review and share your experience.

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Waggel Pet insurance reviews (1248)

Best pet insurance I have ever got

5
I have two cats and this is the best and cheaper insurance I have ever got, it covers everything I wanted and more and it also has a lot of perks. Really happy with it. And would totally recommend to everyone that has a pet. Reviewed on: 12th August 2020

Insurance

5
Value for money.Highly recommend them.Also peace of ind Reviewed on: 12th August 2020

The best service

5
No added stress amongst an already turbulent time with your pet is poorly. Super user friendly. Clear and transparent service. Really fast for your money’s return. Reviewed on: 12th August 2020

Honest and caring

5
Easy to understand, easy to complete an application, no jargon. An honest and caring policy by pet lovers, for pet owners. Reviewed on: 12th August 2020

Easy to set up and navigate

3
I have recently bought insurance for my dog was very easy to set up and understand Reviewed on: 12th August 2020

Amazing benefits!

5
Fortunately we’ve not had to make a claim on our insurance, however we have taken advantage of some of the amazing benefits available to members - the free first vet video calls were especially helpful with our new puppy in the middle of lockdown! Reviewed on: 12th August 2020

Effective & Comprehensive,

5
Simple to set up, simple to understand. More than just an insurance company, you feel like you are part of a Club which shares advice and products. Reviewed on: 12th August 2020

Great peace of mind

5
Loved the virtual consultation from FirstVet. Really helped us as first time dog owners. Easy to set up and great recommendation scheme. Love it. Reviewed on: 12th August 2020

purrrfect

5
Great customer service and excellent service Reviewed on: 12th August 2020

Just easy to do

5
I have 2 young dogs that I wanted insured but after months of trying to compare different companies despaired of finding anything affordable and worth having. Waggel was recommended to me and after doing some homework and comparing costs, taking out policies for both dogs was a no-brainer. The added extras were very welcome too. Reviewed on: 12th August 2020

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